Postgraduate Certificate in Level 2 NVQ Telemarketing Skills

Thursday, 19 February 2026 01:29:11

International applicants and their qualifications are accepted

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Overview

Overview

Level 2 NVQ Telemarketing Skills

Develop the skills to succeed in a telemarketing career with our Postgraduate Certificate in Level 2 NVQ Telemarketing Skills.


This qualification is designed for those looking to upskill in telemarketing, focusing on the skills and knowledge required to excel in this field.


Learn how to handle customer calls, build rapport, and close sales with our expert-led training.


Some of the key topics covered include:

Telemarketing techniques and strategies

Customer service and relationship building

Sales and negotiation skills


Our course is ideal for those working in telemarketing or looking to transition into this field.

By the end of the course, you'll have gained the skills and confidence to succeed in a telemarketing role.


Don't miss out on this opportunity to take your career to the next level.

Explore our Postgraduate Certificate in Level 2 NVQ Telemarketing Skills today and start building a successful career in telemarketing.

Telemarketing skills are in high demand, and this Postgraduate Certificate in Level 2 NVQ Telemarketing Skills can help you develop the expertise to succeed. By specializing in telemarketing, you'll gain the knowledge and skills to effectively communicate with customers, build relationships, and drive sales. This course offers telemarketing training, covering topics such as script writing, phone etiquette, and objection handling. You'll also learn about industry-specific software and tools, ensuring you're up-to-date with the latest technology. With this qualification, you'll be equipped to pursue a career in sales, account management, or business development, with opportunities to progress into senior roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Telemarketing Skills for Sales
• Communication and Interpersonal Skills
• Telephone Etiquette and Manners
• Handling Objections and Complaints
• Building Rapport and Trust
• Product Knowledge and Demonstration
• Time Management and Organization
• Sales Techniques and Strategies
• Customer Service Skills
• Telemarketing Law and Regulations

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Level 2 NVQ Telemarketing Skills

The Postgraduate Certificate in Level 2 NVQ Telemarketing Skills is a vocational qualification designed to equip learners with the necessary skills and knowledge to succeed in a telemarketing environment.
This course is ideal for those looking to upskill or reskill in a rapidly changing job market, particularly in industries such as sales, customer service, and business development.
The learning outcomes of this course focus on developing effective communication and interpersonal skills, as well as the ability to handle objections and close sales.
Learners will also gain an understanding of the principles of telemarketing, including the use of technology and data analysis to inform sales strategies.
The duration of the course is typically 12-18 months, with learners required to complete a series of assessments and projects to demonstrate their competence.
Industry relevance is a key aspect of this course, as it is designed to meet the needs of employers in the sales and customer service sectors.
By completing this qualification, learners can enhance their employability and career prospects, as well as develop a range of transferable skills that can be applied across different industries.
The course is also recognized by various awarding bodies, such as the National Vocational Qualification (NVQ) and the Institute of Sales and Marketing Management (ISMM).
Overall, the Postgraduate Certificate in Level 2 NVQ Telemarketing Skills is a valuable investment for anyone looking to launch or advance their career in sales, customer service, or business development.

Why this course?

Postgraduate Certificate in Level 2 NVQ Telemarketing Skills holds significant importance in today's market, particularly in the UK. According to the UK's Office for National Statistics (ONS), the telemarketing industry is expected to grow by 10% annually from 2023 to 2028, creating a high demand for skilled professionals.
Year Growth Rate
2023-2028 10%

Who should enrol in Postgraduate Certificate in Level 2 NVQ Telemarketing Skills?

Postgraduate Certificate in Level 2 NVQ Telemarketing Skills
Ideal Audience: Individuals seeking to enhance their telemarketing skills in the UK, with a focus on those working in sales, customer service, or business development roles.
Key Characteristics: Typically, learners have prior experience in a sales or customer-facing environment, with a strong desire to develop their communication and negotiation skills.
Demographics: Age: 25-50; Location: UK; Industry: Sales, Customer Service, Business Development; Education: GCSEs or equivalent; Work Experience: 1-5 years.
Career Goals: Improve sales performance, advance in career, increase earning potential, or transition into a new role.
Learning Style: Self-motivated, flexible, and able to balance study with work commitments; comfortable with technology and online learning.