Postgraduate Certificate in Interpersonal Conflict Management in HR

Wednesday, 18 February 2026 09:22:49

International applicants and their qualifications are accepted

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Overview

Overview

Conflict Management

is a crucial aspect of Human Resources (HR) that affects the well-being and productivity of employees. The Postgraduate Certificate in Interpersonal Conflict Management in HR is designed for HR professionals and managers who want to develop effective strategies to resolve conflicts and improve workplace relationships.

By studying this program, you will gain a deeper understanding of conflict management principles, including communication, negotiation, and mediation techniques.

Some key concepts covered in the program include:

Conflict Analysis, Communication Skills, and Mediation and Negotiation.

Through a combination of lectures, discussions, and case studies, you will learn how to identify and address the root causes of conflicts, develop effective conflict resolution plans, and implement them in a practical setting.

Upon completion of the program, you will be equipped with the knowledge and skills to manage conflicts in a constructive and respectful manner, leading to improved employee engagement, reduced turnover, and increased productivity.

Take the first step towards becoming a skilled conflict manager and explore this program further to learn more about how it can benefit your career and organization.

Conflict resolution is a vital skill for HR professionals, and our Postgraduate Certificate in Interpersonal Conflict Management is designed to equip you with the expertise to navigate complex workplace disputes. This course focuses on developing effective strategies for managing conflicts, improving communication, and fostering a positive work environment. By studying conflict management, you'll gain a deeper understanding of the impact of conflict on organizations and develop the skills to resolve disputes in a fair and constructive manner. With this qualification, you'll be well-positioned for a career in HR, with opportunities to work in a variety of industries and roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Effective Communication in Conflict Resolution •
Conflict Analysis and Assessment •
Negotiation and Mediation Skills •
Emotional Intelligence and Empathy in Conflict Management •
Conflict Resolution Strategies and Models •
Cultural Competence in Conflict Management •
Managing Power Dynamics in Conflict Resolution •
Conflict Resolution in Diverse Workplaces •
Implementing Conflict Resolution Policies and Procedures •
Evaluating and Improving Conflict Resolution Outcomes

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Interpersonal Conflict Management in HR

The Postgraduate Certificate in Interpersonal Conflict Management in HR is a specialized program designed to equip professionals with the skills and knowledge necessary to effectively manage interpersonal conflicts within the workplace.
This program focuses on teaching participants how to analyze and resolve conflicts in a fair and constructive manner, promoting a positive and productive work environment.
Upon completion of the program, participants can expect to gain a deeper understanding of the underlying causes of interpersonal conflicts and develop effective strategies for conflict resolution, negotiation, and mediation.
The learning outcomes of this program include the ability to identify and analyze conflict patterns, develop and implement effective conflict resolution strategies, and foster a culture of respect and inclusivity in the workplace.
The duration of the program typically ranges from 6-12 months, depending on the institution and the participant's prior experience and qualifications.
The Postgraduate Certificate in Interpersonal Conflict Management in HR is highly relevant to the HR industry, as it addresses a critical need for professionals to develop the skills and knowledge necessary to manage conflicts in a fair and effective manner.
This program is particularly useful for HR professionals, managers, and leaders who want to enhance their conflict management skills and contribute to creating a positive and productive work environment.
By completing this program, participants can expect to gain a competitive edge in the job market and advance their careers in HR and related fields.
The program is also relevant to other industries, such as business, education, and healthcare, where conflict management is a critical aspect of organizational success.
Overall, the Postgraduate Certificate in Interpersonal Conflict Management in HR is a valuable investment for professionals who want to develop the skills and knowledge necessary to manage conflicts effectively and contribute to creating a positive and productive work environment.

Why this course?

Postgraduate Certificate in Interpersonal Conflict Management is a highly sought-after qualification in the HR industry, particularly in the UK. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that effective conflict management is crucial for maintaining a positive work environment (Source: CIPD, 2020).
UK Employers' Perception of Conflict Management
75% believe effective conflict management is crucial for a positive work environment
64% of employers report that conflict management training improves employee relationships
55% of employers say that conflict management is a key factor in employee retention

Who should enrol in Postgraduate Certificate in Interpersonal Conflict Management in HR?

Ideal Audience for Postgraduate Certificate in Interpersonal Conflict Management in HR Individuals seeking to enhance their skills in managing interpersonal conflicts in a Human Resources (HR) context, particularly those working in UK-based organizations, are the primary target audience for this postgraduate certificate.
Key Characteristics: Prospective learners typically possess a bachelor's degree in a relevant field, have at least 2 years of work experience in HR or a related field, and are committed to developing their conflict management skills to advance their careers in the UK job market, where 1 in 5 employees experience workplace conflict.
Career Goals: The ideal candidate aims to acquire the knowledge and skills necessary to effectively manage interpersonal conflicts, resolve disputes, and promote a positive work environment, ultimately contributing to the success of their organization, which is crucial in the UK where employee engagement and retention are key performance indicators.
Prerequisites: Prospective learners should have a strong understanding of HR principles, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment, all of which are essential for success in this postgraduate certificate program.