Postgraduate Certificate in IT Services Management

Saturday, 14 February 2026 16:53:38

International applicants and their qualifications are accepted

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Overview

Overview

IT Services Management

is a specialized field that focuses on the delivery and management of IT services to support business operations. This postgraduate certificate is designed for IT professionals who want to develop their skills in managing IT services effectively.

Some IT professionals may find themselves in a role where they need to oversee the entire IT service lifecycle, from strategy to delivery, and ensure that IT services meet the required standards and are delivered on time.

Key aspects of IT Services Management include service strategy, service design, service transition, service operation, and service evaluation. These aspects are critical to ensuring that IT services are aligned with business objectives and meet the needs of end-users.

By studying for this postgraduate certificate, learners can gain a deeper understanding of IT services management and how to apply it in practice. They will learn how to develop and implement effective IT service management strategies, manage IT service delivery, and evaluate the performance of IT services.

Whether you are looking to advance your career or start a new career in IT services management, this postgraduate certificate can provide you with the knowledge and skills you need to succeed.

IT Services Management is a specialized field that combines technical expertise with business acumen to deliver high-quality IT services. This Postgraduate Certificate in IT Services Management equips you with the knowledge and skills to lead and manage IT services effectively. You'll gain a deep understanding of IT service management frameworks, including ITIL, and develop expertise in areas such as service design, service transition, and service operation. With this course, you'll enjoy career prospects in senior IT management roles, including service manager, IT director, and chief information officer. You'll also benefit from flexible study options and industry recognition.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management Frameworks •
Service Level Management (SLM) •
Incident Management (IM) •
Problem Management (PM) •
Change Management (CM) •
Service Desk Operations •
IT Service Continuity Management (ITSCM) •
IT Service Validation and Testing (ITSVT) •
Service Portfolio Management (SPM) •
Capacity and Performance Management (CPM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in IT Services Management

The Postgraduate Certificate in IT Services Management is a specialized program designed for professionals seeking to enhance their knowledge and skills in managing IT services.
This program is ideal for those who want to transition into a leadership role or advance their careers in the IT industry.
By studying IT Services Management, learners can develop a deeper understanding of the business and technical aspects of IT service management, enabling them to make informed decisions and drive business growth.
The program covers a range of topics, including IT service strategy, service design, service transition, service operation, and service evaluation, all of which are essential for effective IT service management.
The duration of the program typically varies from 6 to 12 months, depending on the institution and the learner's prior experience and qualifications.
Industry relevance is a key aspect of this program, as it prepares learners to meet the demands of the IT industry, which is constantly evolving and requiring professionals with specialized skills.
The Postgraduate Certificate in IT Services Management is recognized by the British Computer Society (BCS) and the Chartered Institute of IT (CIIT), demonstrating its credibility and value in the industry.
Upon completion of the program, learners can expect to gain a recognized postgraduate qualification, enhance their career prospects, and increase their earning potential.
The program is designed to be flexible, allowing learners to balance their studies with work and other commitments, making it an attractive option for those who want to upskill without disrupting their careers.
Overall, the Postgraduate Certificate in IT Services Management is an excellent choice for anyone looking to advance their knowledge and skills in IT service management and take their careers to the next level.

Why this course?

Postgraduate Certificate in IT Services Management is a highly sought-after qualification in today's market, particularly in the UK. According to a report by the Chartered Institute of IT (BCS), the demand for IT professionals with services management skills is expected to increase by 10% annually, with the UK's IT sector projected to reach £147 billion by 2025.
Year Growth Rate
2020-2021 5%
2021-2022 8%
2022-2023 10%

Who should enrol in Postgraduate Certificate in IT Services Management?

Ideal Audience for Postgraduate Certificate in IT Services Management Are you a UK-based IT professional looking to advance your career in IT services management? With the UK's digital economy growing at a rate of 3.8% per annum (Source: ONS), there's never been a more exciting time to pursue a Postgraduate Certificate in IT Services Management.
Key Characteristics Our ideal candidate is a UK-based IT professional with at least 3 years of experience in IT services management, holding a relevant qualification such as a BSc in Computer Science or a related field. They should possess excellent communication and leadership skills, with the ability to work effectively in a team environment.
Career Goals Upon completion of the Postgraduate Certificate in IT Services Management, you can expect to progress into senior IT roles such as IT Service Manager, IT Project Manager, or Business Analyst. According to a survey by the Chartered Institute of IT (BCS), 75% of IT professionals in the UK aspire to take on more senior roles within the next 5 years.
Learning Outcomes Our Postgraduate Certificate in IT Services Management is designed to equip you with the knowledge and skills required to succeed in IT services management. You can expect to gain expertise in areas such as IT service management frameworks, IT service management processes, and IT service management tools and techniques.