Postgraduate Certificate in IT Service and Operations Management

Saturday, 14 February 2026 11:22:35

International applicants and their qualifications are accepted

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Overview

Overview

IT Service and Operations Management


This Postgraduate Certificate is designed for IT professionals seeking to enhance their skills in managing IT services and operations.


Develop expertise in service management, IT service strategy, and operational excellence to drive business success.


Some of the key topics covered include: IT service management, service desk management, incident management, and change management.

Learn from experienced instructors and apply theoretical knowledge to real-world scenarios.


Gain the knowledge and skills required to lead and manage IT services and operations effectively.


Take the first step towards a career in IT service and operations management.

IT Service and Operations Management is a specialized field that offers a wide range of career opportunities in today's fast-paced technology landscape. This Postgraduate Certificate program is designed to equip students with the necessary skills and knowledge to excel in IT service and operations management. By studying this course, you will gain a deep understanding of IT service management frameworks, service desk management, and IT operations management. You will also learn how to analyze and improve IT service delivery, manage IT projects, and develop strategic plans for IT service management. Upon completion, you can expect career prospects in senior IT management roles, improved job satisfaction, and a competitive salary.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management Frameworks •
Service Level Management •
Incident Management •
Problem Management •
Change Management •
Service Desk Operations •
IT Service Continuity Management •
IT Service Measurement and Metrics •
Service Portfolio Management •
IT Service Transition Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in IT Service and Operations Management

The Postgraduate Certificate in IT Service and Operations Management is a specialized program designed to equip students with the knowledge and skills required to manage IT services and operations effectively.
This program is ideal for professionals who want to enhance their understanding of IT service management, including service strategy, service design, service transition, service operation, and continuous improvement.
Learning outcomes of the program include understanding the ITIL framework, developing service management skills, and applying best practices in IT service management.
The duration of the program varies depending on the institution and the mode of study, but it typically takes one to two years to complete.
Industry relevance is high for this program, as IT service management is a critical component of any organization's operations.
The program is designed to prepare students for senior roles in IT service management, such as service manager, IT service manager, or director of IT service management.
The Postgraduate Certificate in IT Service and Operations Management is recognized globally, and graduates can pursue careers in various industries, including finance, healthcare, and government.
The program is taught by experienced academics and industry professionals, providing students with a comprehensive understanding of IT service management principles and practices.
The program is also designed to be flexible, with online and part-time study options available to accommodate different learning styles and schedules.
Overall, the Postgraduate Certificate in IT Service and Operations Management is an excellent choice for professionals who want to advance their careers in IT service management.

Why this course?

Postgraduate Certificate in IT Service and Operations Management is a highly sought-after qualification in today's market, particularly in the UK. According to a report by the Chartered Institute of IT (BCS), the demand for IT professionals with expertise in service and operations management is expected to increase by 10% annually, creating a wide range of job opportunities.
Year Growth Rate
2020-2021 5%
2021-2022 8%
2022-2023 10%

Who should enrol in Postgraduate Certificate in IT Service and Operations Management?

Ideal Audience for Postgraduate Certificate in IT Service and Operations Management Professionals seeking to enhance their skills in IT service management, particularly those working in the UK, where the IT industry is a significant contributor to the economy, with over 800,000 people employed in the sector (Source: IT Skills, 2022).
Key Characteristics: Individuals with a bachelor's degree in a relevant field, such as computer science, information technology, or business administration, and at least 2 years of experience in IT service management, with a strong understanding of IT service management principles, practices, and tools.
Career Goals: Postgraduate Certificate holders can expect to progress to senior roles in IT service management, such as IT Service Manager, Service Delivery Manager, or Business Analyst, with a salary range of £40,000-£70,000 per annum in the UK (Source: Indeed, 2022).
Relevant Industries: IT service management is a critical function in various industries, including finance, healthcare, government, and retail, where the Postgraduate Certificate in IT Service and Operations Management can be beneficial for professionals looking to advance their careers.