Postgraduate Certificate in IT Service Management in Business

Thursday, 18 September 2025 02:29:44

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management

is a vital component of any business, ensuring the smooth operation of technology systems. This Postgraduate Certificate in IT Service Management in Business is designed for professionals seeking to enhance their skills in managing IT services effectively.

Developing expertise in IT service management enables you to optimize business processes, improve customer satisfaction, and increase efficiency. By studying this course, you will gain a deeper understanding of IT service management principles, practices, and tools.

Some key areas of focus include service strategy, service design, service transition, service operation, and continuous improvement. You will also explore the use of IT service management frameworks, such as ITIL.

Our course is ideal for IT professionals, business analysts, and project managers looking to upskill and reskill in IT service management. You will learn from experienced instructors and benefit from a supportive learning environment.

By completing this Postgraduate Certificate in IT Service Management in Business, you will be well-equipped to take on leadership roles or pursue advanced careers in IT service management. Explore this course further to discover how you can enhance your career prospects.

IT Service Management is a vital component of any successful business, and our Postgraduate Certificate in IT Service Management in Business can help you develop the skills and knowledge needed to excel in this field. By studying this course, you'll gain a deep understanding of IT service management principles, practices, and techniques, as well as the ability to apply them in a real-world setting. With IT Service Management, you'll benefit from improved efficiency, reduced costs, and enhanced customer satisfaction. Career prospects are excellent, with opportunities in IT service management, project management, and business analysis.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management (ISM) Fundamentals •
Service Strategy and Value •
Service Design and Transition •
Service Operation and Continual Improvement •
IT Service Management Processes •
Service Level Management (SLM) •
Incident Management (IM) •
Problem Management (PM) •
Change Management (CM) •
Release and Deployment Management (RDM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in IT Service Management in Business

The Postgraduate Certificate in IT Service Management in Business is a specialized program designed to equip students with the knowledge and skills required to manage IT services effectively in a business setting.
This program focuses on the application of IT service management principles and practices to deliver high-quality IT services that meet business needs.
Learning outcomes of the program include understanding IT service management frameworks, such as ITIL, and being able to apply them in a real-world context.
Students will also develop skills in service desk management, incident management, problem management, and change management, among others.
The duration of the program is typically one year full-time or two years part-time, allowing students to balance their studies with work or other commitments.
Industry relevance is high, as IT service management is a critical component of many organizations' operations, and having a Postgraduate Certificate in IT Service Management in Business can open up career opportunities in this field.
The program is designed to be flexible and can be completed online or on-campus, making it accessible to a wide range of students.
Upon completion, graduates can expect to be able to manage IT services effectively, improve service quality, and reduce costs, ultimately contributing to the success of their organization.
The program is also relevant to the growing demand for IT professionals with expertise in service management, as organizations seek to improve their IT service management capabilities.
Overall, the Postgraduate Certificate in IT Service Management in Business is a valuable investment for individuals looking to advance their careers in IT service management.

Why this course?

Postgraduate Certificate in IT Service Management is a highly sought-after qualification in today's business landscape, particularly in the UK. According to a report by the Chartered Institute of IT (BCS), the demand for IT professionals with service management skills is expected to increase by 10% annually, with the UK's IT sector projected to reach £147 billion by 2025.
Year Growth Rate
2019-2020 5%
2020-2021 8%
2021-2022 10%

Who should enrol in Postgraduate Certificate in IT Service Management in Business?

Ideal Audience for Postgraduate Certificate in IT Service Management in Business Are you a UK-based IT professional looking to enhance your career prospects in the service management sector?
Professionals with 2+ years of experience in IT service management The Postgraduate Certificate in IT Service Management in Business is designed for IT professionals who want to develop advanced skills in service management, including ITIL (Information Technology Infrastructure Library) certification.
Individuals seeking career progression in IT service management According to a report by the Chartered Institute of IT (BCS), the demand for IT service management professionals in the UK is expected to grow by 10% annually, with an estimated 20,000 new job openings in 2023 alone.
Those interested in IT service management best practices The Postgraduate Certificate in IT Service Management in Business covers topics such as service strategy, service design, service transition, and service operation, providing students with a comprehensive understanding of IT service management principles and practices.
UK-based IT professionals looking to upskill or reskill By completing the Postgraduate Certificate in IT Service Management in Business, UK-based IT professionals can enhance their employability and career prospects in the service management sector, with many employers requiring or preferring ITIL certification for their IT service management roles.