Postgraduate Certificate in IT Service Management

Thursday, 09 October 2025 02:43:26

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

IT Service Management

is a specialized field that focuses on designing, implementing, and managing IT services to meet business needs. This Postgraduate Certificate in IT Service Management is designed for IT professionals and business leaders who want to enhance their skills in service management.

By studying this program, you will gain a deep understanding of ITIL (Information Technology Infrastructure Library) principles and practices, as well as other relevant concepts such as service desk management, incident management, and change management.

Our program is ideal for those who want to improve their service management skills, enhance their career prospects, and contribute to the success of their organizations.

Don't miss out on this opportunity to take your career to the next level. Explore our Postgraduate Certificate in IT Service Management today and discover how you can make a real difference in the world of IT service management.

IT Service Management is a highly sought-after skill in today's digital landscape. This Postgraduate Certificate in IT Service Management equips you with the knowledge and expertise to deliver high-quality IT services that meet business needs. By studying this course, you'll gain a deep understanding of service management principles, practices, and techniques, including service design, service transition, and service operation. With IT Service Management, you'll enhance your career prospects in IT service management roles, such as IT service manager, service desk manager, or technical service manager. You'll also benefit from IT Service Management certifications, like ITIL, and develop valuable skills in project management, risk management, and business analysis.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ISM) Foundation • Service Strategy (SS) • Service Design (SD) • Service Transition (ST) • Service Operation (SO) • Continual Service Improvement (CSI) • IT Service Continuity Management (ITSCM) • IT Service Validation and Testing (ITSVT) • Knowledge Management (KM) • Service Desk Management (SDM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in IT Service Management

The Postgraduate Certificate in IT Service Management is a specialized program designed for professionals seeking to enhance their knowledge and skills in IT service management.
This program is ideal for those who have a bachelor's degree in a relevant field and want to acquire advanced skills in IT service management, including service strategy, service design, service transition, service operation, and continuous improvement.
The learning outcomes of this program include understanding how to develop and implement IT service management strategies, designing and delivering high-quality IT services, and managing IT service operations to achieve business objectives.
The duration of the program typically ranges from 6 to 12 months, depending on the institution and the student's prior experience.
The program is designed to be flexible, with some institutions offering part-time or online courses to accommodate working professionals.
The IT Service Management program is highly relevant to the industry, as it aligns with international standards such as ITIL (Information Technology Infrastructure Library).
Many organizations recognize ITIL certification as a benchmark for IT service management excellence, and this program can help students achieve that certification.
The program also covers topics such as service desk management, incident management, problem management, change management, and release and deployment management.
Graduates of this program can expect to secure senior roles in IT service management, such as service manager, IT service manager, or director of IT service management.
The IT Service Management program is a valuable investment for professionals looking to advance their careers in this field, and its industry relevance ensures that graduates are in high demand.

Why this course?

Postgraduate Certificate in IT Service Management is a highly sought-after qualification in today's market, particularly in the UK. According to a report by the Chartered Institute of IT (BCS), the demand for IT professionals with service management skills is expected to increase by 10% annually, with the UK's IT sector projected to reach £147 billion by 2025.
Year Growth Rate
2020-2021 5%
2021-2022 8%
2022-2023 10%

Who should enrol in Postgraduate Certificate in IT Service Management?

Ideal Audience for Postgraduate Certificate in IT Service Management Are you a UK-based IT professional looking to enhance your career prospects in the service management sector?
Professionals with 2+ years of experience in IT service management With a Postgraduate Certificate in IT Service Management, you can develop the skills and knowledge required to succeed in this field, including ITIL Foundation certification, service desk management, and incident management.
Individuals seeking career progression in IT service management In the UK, the demand for skilled IT service management professionals is high, with the IT Service Management industry expected to grow by 10% annually until 2025, according to the Chartered Institute of Information Technology (CIIT).
Those interested in pursuing a career in IT service management With a Postgraduate Certificate in IT Service Management, you can gain the necessary skills and knowledge to succeed in this field, including service design, service transition, and continuous improvement.