Postgraduate Certificate in IT Service Delivery

Saturday, 14 February 2026 13:19:22

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Delivery

is a postgraduate certificate that equips professionals with the skills to design, implement, and manage IT services effectively.
Some of the key areas of focus include service strategy, service design, service transition, and service operation. This course is ideal for IT professionals looking to advance their careers or those seeking to transition into IT service management roles.
Through a combination of lectures, group work, and case studies, learners will gain a deep understanding of the ITIL framework and its application in real-world scenarios.
By the end of the course, learners will be able to analyze business needs, develop effective service strategies, and implement IT services that meet organizational requirements.
If you're interested in pursuing a career in IT service management, explore this postgraduate certificate further to learn more about the course content, duration, and entry requirements.

IT Service Delivery is a specialized field that focuses on designing, implementing, and managing IT services to meet business needs. This Postgraduate Certificate in IT Service Delivery equips students with the knowledge and skills required to excel in this field. By studying IT Service Delivery, you will gain a deep understanding of service management principles, IT service strategy, and service operation. You will also learn how to design and implement IT services that meet business requirements, manage IT service delivery, and improve customer satisfaction. With this qualification, you can expect IT Service Delivery career prospects in various industries, including finance, healthcare, and government.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management Frameworks •
Service Level Management •
Incident Management •
Problem Management •
Change Management •
Service Desk Operations •
IT Service Continuity Planning •
IT Service Portfolio Management •
Service Level Agreement (SLA) Management •
IT Service Measurement and Metrics

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in IT Service Delivery

The Postgraduate Certificate in IT Service Delivery is a specialized program designed for professionals seeking to enhance their knowledge and skills in managing IT services effectively.
This program focuses on the strategic and operational aspects of IT service delivery, enabling learners to develop a comprehensive understanding of the IT service lifecycle, service management frameworks, and industry best practices.
Upon completion, learners will be able to demonstrate their ability to design, implement, and deliver high-quality IT services that meet business requirements and expectations.
The duration of the program is typically 6-12 months, depending on the institution and the learner's prior experience and qualifications.
The Postgraduate Certificate in IT Service Delivery is highly relevant to the IT industry, as it addresses the growing need for skilled professionals who can manage IT services efficiently and effectively.
Learners can expect to gain a strong understanding of IT service management principles, including service strategy, service design, service transition, service operation, and continuous improvement.
The program also covers industry-recognized frameworks such as ITIL (Information Technology Infrastructure Library), COBIT (Control Objectives for Information and Related Technology), and ISO/IEC 20000.
Graduates of the Postgraduate Certificate in IT Service Delivery can pursue careers in IT service management, consulting, or project management, and can also advance to senior roles within their current organizations.
The program is designed to be flexible and accessible, with online and part-time study options available to accommodate the needs of working professionals.
Overall, the Postgraduate Certificate in IT Service Delivery is an excellent choice for anyone looking to enhance their knowledge and skills in IT service management and advance their careers in the IT industry.

Why this course?

Postgraduate Certificate in IT Service Delivery holds significant importance in today's market, particularly in the UK. According to a report by the Chartered Institute of Information Technology (CIIT), the demand for IT professionals with expertise in service delivery is expected to increase by 10% annually, creating a vast number of job opportunities.
Year Number of Jobs
2020 15,000
2021 17,000
2022 20,000
2023 22,000

Who should enrol in Postgraduate Certificate in IT Service Delivery ?

Ideal Audience for Postgraduate Certificate in IT Service Delivery Are you a UK-based IT professional looking to enhance your skills and career prospects?
Professionals with a degree in Computer Science, Information Technology, or a related field The Postgraduate Certificate in IT Service Delivery is designed for those who want to develop expertise in IT service management, including ITIL (Information Technology Infrastructure Library) certification.
IT managers, team leaders, and practitioners with 2+ years of experience According to a report by the Chartered Institute of IT (BCS), the demand for IT professionals with ITIL certification is high, with 75% of UK employers considering ITIL certification essential for IT service management.
Those interested in pursuing a career in IT service management The Postgraduate Certificate in IT Service Delivery can also be beneficial for those who want to transition into IT service management, with many UK employers offering career progression opportunities to those with ITIL certification.