Postgraduate Certificate in IT Incident Management.

Sunday, 15 February 2026 06:42:45

International applicants and their qualifications are accepted

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Overview

Overview

IT Incident Management

is a specialized field that focuses on minimizing the impact of IT service disruptions. This Postgraduate Certificate in IT Incident Management is designed for IT professionals who want to enhance their skills in managing and resolving IT incidents efficiently.

Developing expertise in incident management can help you improve your organization's IT service delivery and reduce downtime. By learning how to identify, assess, and resolve incidents, you can ensure business continuity and minimize the financial impact of IT failures.

Some key concepts covered in this program include incident classification, escalation procedures, and communication strategies. You'll also learn how to use incident management tools and techniques to streamline your workflow and improve team collaboration.

Whether you're looking to advance your career or take on new challenges, this Postgraduate Certificate in IT Incident Management can help you achieve your goals. So why wait? Explore this program further and discover how you can become a more effective IT incident manager.

Incident Management is a critical component of IT service management, and our Postgraduate Certificate in IT Incident Management will equip you with the skills to excel in this field. By studying this course, you'll gain a deep understanding of incident management principles, processes, and best practices. You'll learn how to analyze and resolve incidents efficiently, minimizing downtime and maximizing business continuity. With this qualification, you'll enjoy career prospects in IT service management, including roles such as incident manager, service manager, or IT consultant. Unique features of the course include hands-on training, industry-recognized certifications, and a focus on practical application.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Incident Management • IT Service Management • Service Desk • Problem Management • Change Management • Release Management • Configuration Management • Capacity Planning • IT Service Continuity Management • Business Impact Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

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Career path

Key facts about Postgraduate Certificate in IT Incident Management.

The Postgraduate Certificate in IT Incident Management is a specialized program designed to equip students with the knowledge and skills required to manage IT incidents effectively.
This program focuses on teaching students how to identify, assess, and resolve IT incidents in a timely and efficient manner, ensuring minimal disruption to business operations.
Upon completion of the program, students will be able to demonstrate their understanding of incident management principles, including risk management, problem management, and change management.
The learning outcomes of the program include the ability to analyze complex IT incidents, develop effective incident management plans, and implement incident management processes that meet organizational requirements.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
The Postgraduate Certificate in IT Incident Management is highly relevant to the IT industry, as it addresses the growing need for organizations to have robust incident management processes in place.
By completing this program, students can enhance their career prospects in IT management, particularly in roles such as incident manager, IT service manager, or technical manager.
The program is also beneficial for IT professionals who want to transition into management roles or start their own IT consulting businesses.
Overall, the Postgraduate Certificate in IT Incident Management is an excellent choice for individuals who want to acquire the skills and knowledge required to succeed in IT management.

Why this course?

Postgraduate Certificate in IT Incident Management is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the IT Skills Framework for the Information Age (ITSFIA), the demand for IT professionals with incident management skills is expected to increase by 15% by 2025.
Year Number of Jobs
2020 10,000
2021 11,500
2022 12,800
2023 14,200
2024 15,600

Who should enrol in Postgraduate Certificate in IT Incident Management.?

Ideal Audience for Postgraduate Certificate in IT Incident Management IT professionals seeking to enhance their skills in incident management, particularly those working in the UK's IT sector, where the average salary for an incident manager is around £43,000 per annum (Source: Indeed.co.uk), are the primary target audience for this postgraduate certificate.
Key Characteristics: Individuals with a strong foundation in IT and a desire to progress their careers, typically holding a bachelor's degree in a relevant field, such as computer science or information technology, and having at least 2 years of experience in IT service management, are well-suited for this program.
Career Goals: Graduates of this postgraduate certificate can expect to secure senior roles in IT service management, such as incident manager, service manager, or IT director, with a salary range of £60,000-£90,000 per annum (Source: Payscale.co.uk), and enjoy a high level of job satisfaction, with 85% of IT professionals in the UK reporting high levels of job satisfaction (Source: ITProToday.co.uk).