Postgraduate Certificate in ICT Technical Support Specialist

Monday, 16 February 2026 12:18:39

International applicants and their qualifications are accepted

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Overview

Overview

ICT Technical Support Specialist


Develop the skills to succeed in a career as an ICT Technical Support Specialist with our Postgraduate Certificate program.


This program is designed for IT professionals and individuals looking to transition into technical support roles.


Gain expertise in troubleshooting, maintenance, and repair of computer systems and networks.

Learn how to provide effective technical support to clients, resolve issues efficiently, and improve customer satisfaction.


Some key areas of study include: computer hardware, software, networking, and operating systems.

Upon completion, you'll be equipped with the knowledge and skills to succeed in a technical support role.


Take the first step towards a rewarding career in ICT technical support. Explore our Postgraduate Certificate program today and start building a brighter future.

ICT Technical Support Specialist is the perfect career path for those who want to excel in the field of Information and Communication Technology. This Postgraduate Certificate course is designed to equip you with the necessary skills and knowledge to become a proficient ICT Technical Support Specialist. You will learn how to troubleshoot and resolve technical issues, install and configure hardware and software, and provide excellent customer service. With this course, you can expect ICT Technical Support Specialist career prospects in top IT companies, a salary range of £25,000-£40,000, and the opportunity to work with a variety of technologies such as ICT systems, networks, and cybersecurity.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Troubleshooting Hardware Components
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• Operating System Installation and Configuration
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• Network Fundamentals and Protocols
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• Cloud Computing and Virtualization
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• Cybersecurity Threats and Mitigation
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• Help Desk and Support Services
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• Software Applications and Troubleshooting
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• Data Backup and Recovery Procedures

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in ICT Technical Support Specialist

The Postgraduate Certificate in ICT Technical Support Specialist is a specialized program designed to equip students with the technical skills and knowledge required to succeed in the field of information and communication technology (ICT) technical support. This postgraduate certificate program is typically offered over a period of 6-12 months, depending on the institution and the student's prior experience and qualifications. Students can expect to spend around 12-18 hours per week studying and completing coursework, with some institutions offering part-time or online options to accommodate different learning styles and schedules. Upon completion of the program, students can expect to gain a range of technical skills, including hardware and software troubleshooting, network administration, and help desk management. They will also develop strong communication and problem-solving skills, which are essential for success in this field. The Postgraduate Certificate in ICT Technical Support Specialist is highly relevant to the current job market, with many organizations seeking skilled technical support specialists to manage their IT infrastructure and provide technical assistance to employees. This program is particularly useful for those who have a background in IT or a related field, but may not have the necessary technical skills to succeed in this role. Graduates of this program can expect to find employment in a variety of settings, including IT departments, help desks, and technical support teams. They may also pursue further education and training to specialize in areas such as cybersecurity, data analytics, or cloud computing. Overall, the Postgraduate Certificate in ICT Technical Support Specialist is a valuable investment for those looking to launch or advance their careers in the field of ICT technical support. With its focus on technical skills, communication, and problem-solving, this program provides students with the knowledge and expertise needed to succeed in this in-demand field.

Why this course?

Postgraduate Certificate in ICT Technical Support Specialist holds immense significance in today's market, driven by the increasing demand for skilled IT professionals. According to a report by the UK's National Careers Service, the number of IT and telecommunications jobs in the UK is expected to grow by 13% by 2024, outpacing the average for all occupations.
Job Title Growth Rate (%)
Help Desk Technician 10%
Field Service Engineer 15%
Network Administrator 12%

Who should enrol in Postgraduate Certificate in ICT Technical Support Specialist?

Ideal Audience for Postgraduate Certificate in ICT Technical Support Specialist Are you a tech-savvy individual looking to kickstart a rewarding career in ICT technical support?
Key Characteristics: Typically possess a strong foundation in IT and computer systems, with experience in troubleshooting and resolving technical issues.
Career Goals: Seeking a career in ICT technical support, with opportunities to work in various industries, including finance, healthcare, and education.
Skills and Qualifications: Typically hold a Level 3 qualification in IT or a related field, with experience in technical support, networking, and problem-solving.
UK Statistics: According to the UK's National Careers Service, ICT technical support specialists are in high demand, with a projected growth rate of 10% by 2025.