Postgraduate Certificate in ICT Systems Incident Management

Sunday, 15 February 2026 01:29:05

International applicants and their qualifications are accepted

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Overview

Overview

ICT Systems Incident Management

is a specialized field that requires professionals to manage and resolve IT incidents efficiently.

Designed for IT professionals and those looking to upskill, this Postgraduate Certificate aims to equip learners with the knowledge and skills needed to manage IT incidents effectively.

Some key areas of focus include incident classification, escalation procedures, and communication strategies.

By the end of the program, learners will be able to analyze incidents, develop effective incident management plans, and implement them in a real-world setting.

Whether you're looking to advance your career or transition into a new role, this Postgraduate Certificate in ICT Systems Incident Management can help you achieve your goals.

Explore this program further and discover how you can enhance your skills in ICT Systems Incident Management.

Incident Management is a critical component of Information and Communication Technology (ICT) systems, and our Postgraduate Certificate in ICT Systems Incident Management will equip you with the skills to excel in this field. By studying this course, you'll gain a deep understanding of incident management principles, practices, and tools, enabling you to effectively manage and mitigate IT service disruptions. With incident management expertise, you'll enjoy career prospects in IT service management, consulting, and project management. Unique features of the course include hands-on training, industry-recognized certifications, and a focus on practical application.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Incident Management
• IT Service Management (ITSM)
• Risk Management
• Business Continuity Planning
• Communication and Coordination
• Problem Management
• Root Cause Analysis
• Recovery and Restoration
• Incident Classification and Prioritization
• IT Service Desk Operations

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in ICT Systems Incident Management

The Postgraduate Certificate in ICT Systems Incident Management is a specialized program designed to equip students with the knowledge and skills required to manage and respond to IT incidents effectively.
This program focuses on teaching students how to identify, assess, and mitigate the impact of IT incidents, ensuring minimal disruption to business operations.
Upon completion of the program, students will be able to demonstrate their understanding of incident management principles, practices, and techniques, as well as their ability to apply these skills in a real-world setting.
The duration of the program is typically one year, with students required to complete a series of modules that cover topics such as incident classification, escalation procedures, and post-incident activities.
The program is highly relevant to the IT industry, as it addresses the growing need for organizations to have effective incident management processes in place.
By completing this program, students can enhance their career prospects and take on more senior roles in incident management, such as incident manager or IT service manager.
The program is also beneficial for IT professionals who want to specialize in incident management and improve their skills in this area.
The Postgraduate Certificate in ICT Systems Incident Management is a valuable addition to any IT professional's skillset, providing them with the knowledge and expertise needed to manage IT incidents effectively and efficiently.

Why this course?

Postgraduate Certificate in ICT Systems Incident Management holds significant importance in today's market, particularly in the UK. According to a survey by the IT Skills Framework for the Information Age (ITFIA), the demand for IT professionals with incident management skills is expected to increase by 10% annually until 2025. In the UK, the average salary for an incident manager is £55,000, with experienced professionals earning up to £80,000.
Year Incident Management Skills in Demand
2020 8.5/10
2021 9.2/10
2022 9.5/10
2023 9.8/10
2024 10/10

Who should enrol in Postgraduate Certificate in ICT Systems Incident Management ?

Ideal Audience for Postgraduate Certificate in ICT Systems Incident Management IT professionals seeking to enhance their skills in incident management, particularly those working in the UK's IT sector, where the average salary for an incident manager is around £43,000 per annum (Source: Indeed.co.uk), are the primary target audience for this postgraduate certificate.
Key Characteristics: Individuals with a strong foundation in ICT systems and a desire to progress their careers in incident management, typically holding a bachelor's degree in a relevant field, such as computer science or information technology, and having at least 2 years of experience in the IT industry.
Career Goals: Upon completion of the postgraduate certificate, graduates can expect to secure senior roles in incident management, such as IT Service Manager or Technical Lead, with a salary range of £60,000-£80,000 per annum (Source: Payscale.co.uk).
Relevant Skills: Incident management, IT service management, problem management, change management, risk management, and communication skills.