Postgraduate Certificate in ICT Operational Support

Friday, 13 February 2026 01:48:09

International applicants and their qualifications are accepted

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Overview

Overview

ICT Operational Support

is designed for IT professionals seeking to enhance their skills in managing and maintaining computer systems, networks, and infrastructure. This postgraduate certificate focuses on providing learners with the knowledge and expertise needed to support the day-to-day operations of an organization's ICT systems.

Some key areas of study include network administration, help desk support, and IT service management.

Developing your skills in ICT operational support can lead to improved efficiency, reduced costs, and enhanced customer satisfaction. By gaining a deeper understanding of ICT systems and their management, you can take on more senior roles or start your own business.

Whether you're looking to advance your career or start a new path, this postgraduate certificate in ICT operational support can provide you with the skills and knowledge you need to succeed.

ICT Operational Support is a specialized field that combines technical expertise with business acumen to ensure seamless IT operations. This Postgraduate Certificate in ICT Operational Support equips you with the skills to manage and maintain complex IT systems, ICT operational support teams, and infrastructure. You'll gain hands-on experience in service desk management, incident management, and problem management. With this course, you'll enjoy ICT operational support career prospects in industries such as finance, healthcare, and government. Unique features include a focus on IT service management standards, such as ISO/IEC 20000. Develop your expertise and boost your career with this comprehensive program.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Network Fundamentals
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Computer Hardware and Software
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Operating Systems and Management
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Database Management Systems
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Network Security and Risk Management
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Help Desk and Technical Support
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IT Service Management
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Cloud Computing and Virtualization
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IT Project Management and Planning
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Business Analysis and Requirements Gathering

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in ICT Operational Support

The Postgraduate Certificate in ICT Operational Support is a specialized program designed to equip students with the necessary skills and knowledge to manage and support information and communication technology (ICT) systems in various industries.
This postgraduate certificate is ideal for individuals who already possess a bachelor's degree in a related field and wish to enhance their expertise in ICT operational support.
Upon completion of the program, students can expect to gain a deeper understanding of ICT systems, network administration, and cybersecurity, as well as develop skills in project management, team leadership, and problem-solving.
The duration of the postgraduate certificate program typically ranges from 6 to 12 months, depending on the institution and the student's prior experience.
The program is highly relevant to the IT industry, as it addresses the growing demand for skilled professionals who can manage and support complex ICT systems.
Graduates of the postgraduate certificate in ICT operational support can pursue careers in various sectors, including finance, healthcare, government, and education, where ICT systems play a critical role.
The program is also designed to prepare students for more senior roles, such as ICT manager or team leader, and can serve as a stepping stone to further postgraduate studies, such as a master's degree in ICT or a related field.
Overall, the postgraduate certificate in ICT operational support offers students a unique opportunity to acquire the skills and knowledge necessary to succeed in a rapidly evolving ICT landscape.

Why this course?

Postgraduate Certificate in ICT Operational Support is a highly sought-after qualification in today's market, particularly in the UK. According to the UK's Office for National Statistics (ONS), the demand for IT professionals is expected to grow by 13% by 2025, with operational support roles being a key area of focus.
Year Growth Rate
2020-2021 6.4%
2021-2022 8.5%
2022-2023 10.2%

Who should enrol in Postgraduate Certificate in ICT Operational Support ?

Ideal Audience for Postgraduate Certificate in ICT Operational Support
Professionals seeking to enhance their skills in ICT operational support, particularly those working in IT service management, network administration, and cybersecurity, are the ideal candidates for this postgraduate certificate. With the increasing demand for digital transformation in the UK, there is a growing need for skilled professionals who can manage and maintain complex ICT systems.
According to a report by the Chartered Institute of Information Technology (CIIT), the UK's ICT sector is expected to grow by 4.5% annually, creating new job opportunities for IT professionals with operational support skills. The postgraduate certificate in ICT operational support is designed to equip learners with the knowledge and skills required to succeed in this field, including IT service management, network administration, and cybersecurity.
Learners with a bachelor's degree in a relevant field, such as computer science, information technology, or a related discipline, are eligible to apply for this postgraduate certificate. The program is designed to be completed in one year, part-time, and can be tailored to meet the needs of working professionals, allowing them to balance their studies with their current roles.