Postgraduate Certificate in ICT Field Service Support

Friday, 13 February 2026 06:21:33

International applicants and their qualifications are accepted

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Overview

Overview

ICT Field Service Support

Is your organization struggling to maintain and repair its IT infrastructure? A Postgraduate Certificate in ICT Field Service Support can help.

This program is designed for IT professionals who want to develop the skills needed to provide effective field service support.

By studying ICT Field Service Support, you will learn how to troubleshoot and repair complex technical issues, manage inventory and logistics, and communicate effectively with customers.

You will gain knowledge of industry-standard tools and technologies, including diagnostic software and hardware repair techniques.

Some of the key topics covered include:

IT service management, technical writing, and customer service skills.

With this certificate, you can advance your career in the field of ICT field service support and take on more senior roles.

Don't miss out on this opportunity to enhance your skills and take your career to the next level.

ICT Field Service Support is a comprehensive Postgraduate Certificate that equips you with the skills to excel in the field of information and communication technology. This course focuses on providing ICT Field Service Support to organizations, enabling them to maintain and repair their IT infrastructure efficiently. By studying ICT Field Service Support, you will gain knowledge of technical troubleshooting, problem-solving, and communication skills. You will also develop expertise in ICT Field Service Support tools and software, such as service management systems and diagnostic equipment. Upon completion, you can expect ICT Field Service Support career opportunities in various industries, including IT, manufacturing, and healthcare.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Troubleshooting and Fault Diagnosis in ICT Field Service Support
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• ICT Field Service Planning and Scheduling
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• ICT Field Service Operations and Management
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• Customer Relationship Management in ICT Field Service Support
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• ICT Field Service Quality Assurance and Control
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• ICT Field Service Security and Compliance
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• ICT Field Service Communication and Interpersonal Skills
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• ICT Field Service Technical Writing and Documentation
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• ICT Field Service Project Management and Coordination
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• ICT Field Service Supply Chain and Inventory Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in ICT Field Service Support

The Postgraduate Certificate in ICT Field Service Support is a specialized program designed to equip students with the knowledge and skills required to succeed in the field service support industry.
This program focuses on providing students with a comprehensive understanding of the technical and business aspects of field service support, including service management, technical support, and customer service.
Upon completion of the program, students will be able to demonstrate their ability to analyze complex technical issues, develop effective solutions, and provide high-quality support to customers.
The duration of the program is typically one year, with students required to complete a minimum of 60 credits.
The program is designed to be industry-relevant, with a focus on preparing students for careers in field service support within the ICT sector.
Industry relevance is ensured through the use of real-world case studies, guest lectures from industry professionals, and partnerships with leading ICT companies.
Graduates of the program will have the skills and knowledge required to succeed in a range of roles, including field service engineer, technical support specialist, and service manager.
The program is ideal for individuals who have a background in ICT and are looking to transition into a field service support role, or for those who are new to the industry and want to start a career in this field.
Overall, the Postgraduate Certificate in ICT Field Service Support is a valuable program that provides students with the skills and knowledge required to succeed in a rapidly changing industry.

Why this course?

Postgraduate Certificate in ICT Field Service Support is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Building Services Engineering (CIBSE), the demand for skilled field service engineers is expected to increase by 15% by 2025, with the average salary ranging from £35,000 to £50,000 per annum.
Year Growth Rate
2020-2025 15%
Average Salary (£) 35,000 - 50,000

Who should enrol in Postgraduate Certificate in ICT Field Service Support?

Ideal Audience for Postgraduate Certificate in ICT Field Service Support Are you a UK-based IT professional looking to enhance your skills in field service support? Do you want to stay ahead of the curve in the rapidly evolving ICT industry?
Key Characteristics: Typically possess a degree in a relevant field such as computer science, information technology, or engineering. Have at least 2 years of experience in ICT field service support or a related field. Possess excellent problem-solving skills, attention to detail, and strong communication abilities.
Career Goals: Seeking to advance their careers in ICT field service support, potentially moving into senior roles such as field service manager or technical support specialist. Looking to increase their earning potential, with the average salary for ICT field service engineers in the UK being around £35,000-£50,000 per annum.
Learning Outcomes: Upon completion of the Postgraduate Certificate in ICT Field Service Support, learners can expect to gain advanced knowledge and skills in areas such as field service management, technical support, and ICT project management. This will enable them to take on more complex and senior roles in the ICT industry, driving business growth and innovation.