Postgraduate Certificate in Hospitality and Tourism Quality Management

Wednesday, 18 February 2026 17:11:27

International applicants and their qualifications are accepted

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Overview

Overview

The Quality Management in hospitality and tourism is a critical aspect of delivering exceptional customer experiences.

Our Postgraduate Certificate in Hospitality and Tourism Quality Management is designed for professionals seeking to enhance their knowledge and skills in quality management, particularly in the hospitality and tourism industries.

Through this program, you will gain a deeper understanding of quality management principles, tools, and techniques, enabling you to improve the overall quality of your organization's products and services.

Some key topics covered include quality planning, risk management, customer satisfaction, and continuous improvement.

By the end of this program, you will be equipped with the skills and knowledge to implement quality management systems that drive business success and customer loyalty.

So why wait? Explore our Postgraduate Certificate in Hospitality and Tourism Quality Management today and take the first step towards elevating your career in the hospitality and tourism industries.

Quality is at the heart of the Postgraduate Certificate in Hospitality and Tourism Quality Management, where you'll develop the skills to drive excellence in the industry. This course focuses on quality management principles, enabling you to assess and improve the performance of hospitality and tourism organizations. With quality as your core focus, you'll gain a deeper understanding of quality assurance, quality control, and quality improvement. You'll also explore the role of quality in driving business success, customer satisfaction, and employee engagement. Upon completion, you'll be equipped with the knowledge and skills to take on senior roles in quality management, with career prospects in top-tier hospitality and tourism companies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Quality Management Systems (QMS)
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• Strategic Planning and Development in Hospitality
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• Customer Service and Experience Management
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• Food Safety and Quality Control
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• Human Resource Management in Hospitality
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• Marketing Research and Analysis for Tourism
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• Sustainable Tourism Development and Management
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• Event Management and Operations
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• Financial Management and Accounting in Hospitality
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• International Hospitality and Tourism Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Hospitality and Tourism Quality Management

The Postgraduate Certificate in Hospitality and Tourism Quality Management is a specialized program designed for professionals seeking to enhance their knowledge and skills in quality management within the hospitality and tourism industry.
This program is ideal for those who have a bachelor's degree in hospitality, tourism, or a related field and wish to gain advanced expertise in quality management.
Upon completion of the program, students can expect to achieve the following learning outcomes:
- Develop a comprehensive understanding of quality management principles and practices in the hospitality and tourism sector.
- Acquire advanced knowledge of quality management tools, techniques, and methodologies.
- Enhance critical thinking, problem-solving, and decision-making skills.
- Develop effective communication and leadership skills.
- Apply quality management principles to real-world scenarios and projects.
The duration of the Postgraduate Certificate in Hospitality and Tourism Quality Management varies depending on the institution and the student's prior qualifications.
Typically, the program takes one to two years to complete, with students required to complete coursework and a research project or capstone.
The program is highly relevant to the hospitality and tourism industry, as quality management is a critical aspect of delivering exceptional customer experiences and driving business success.
Many organizations in the hospitality and tourism sector recognize the value of quality management and seek professionals who possess advanced knowledge and skills in this area.
By completing the Postgraduate Certificate in Hospitality and Tourism Quality Management, students can enhance their career prospects and advance to senior roles in quality management or related fields.
The program is also designed to equip students with the skills and knowledge required to work effectively in a globalized industry, where quality management is a key differentiator for businesses.
Overall, the Postgraduate Certificate in Hospitality and Tourism Quality Management is an excellent choice for professionals seeking to elevate their careers and contribute to the success of organizations in the hospitality and tourism sector.

Why this course?

Postgraduate Certificate in Hospitality and Tourism Quality Management is a highly sought-after qualification in today's market, with the UK hospitality industry experiencing significant growth. According to the UK's Office for National Statistics (ONS), the tourism sector contributed £139 billion to the UK's GDP in 2020, supporting over 2.1 million jobs.
Year GDP Contribution
2015 £114 billion
2018 £133 billion
2020 £139 billion

Who should enrol in Postgraduate Certificate in Hospitality and Tourism Quality Management?

Postgraduate Certificate in Hospitality and Tourism Quality Management is ideal for
individuals with a passion for the hospitality and tourism industry looking to enhance their skills and knowledge in quality management
with a background in hospitality, tourism, or a related field can benefit from this programme, which is designed to equip them with the latest industry insights and best practices
in the UK, the hospitality and tourism sector is a significant contributor to the economy, with over 3 million people employed in the industry and the demand for quality management professionals is on the rise, with a projected growth rate of 10% by 2025
those seeking to advance their careers in senior roles, such as quality assurance managers or customer experience directors or start their own businesses, with a solid understanding of quality management principles and practices