Postgraduate Certificate in HR Conflict Resolution and Mediation Skills

Saturday, 13 September 2025 14:10:54

International applicants and their qualifications are accepted

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Overview

Overview

Conflict Resolution and Mediation Skills

Develop the skills to resolve workplace conflicts and disputes effectively with our Postgraduate Certificate in HR Conflict Resolution and Mediation Skills.

This programme is designed for HR professionals, managers, and leaders who want to enhance their conflict resolution and mediation skills to improve employee relations, productivity, and organizational performance.

Learn how to analyze conflicts, communicate effectively, and develop strategies for resolving disputes in a fair and impartial manner.

Gain practical knowledge and skills in areas such as active listening, negotiation, and conflict management, and apply them in real-world scenarios.

Improve your ability to manage conflicts and disputes in the workplace, and contribute to a positive and productive work environment.

Take the first step towards becoming a skilled conflict resolution and mediation professional, and explore this programme further to learn more about our course content and structure.

Conflict resolution and mediation skills are essential for HR professionals to manage workplace disputes effectively. Our Postgraduate Certificate in HR Conflict Resolution and Mediation Skills equips you with the necessary tools to resolve conflicts and improve employee relations. This course offers career advancement opportunities, as you'll learn how to analyze conflicts, develop effective resolutions, and facilitate constructive dialogue. You'll also gain mediation skills to resolve disputes efficiently and fairly. Unique features of the course include expert-led workshops, case studies, and a focus on cultural sensitivity and diversity. Enhance your HR skills and take your career to the next level.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Conflict Analysis and Assessment •
Effective Communication in Conflict Resolution •
Mediation Skills and Techniques •
Negotiation Strategies for Conflict Resolution •
Cultural Competence in Conflict Resolution •
Conflict Resolution in the Workplace •
Mediation Ethics and Professional Standards •
Managing Conflict in Diverse Teams •
Conflict Resolution in Global Contexts •
Evaluating and Improving Conflict Resolution Processes

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in HR Conflict Resolution and Mediation Skills

The Postgraduate Certificate in HR Conflict Resolution and Mediation Skills is a specialized program designed to equip professionals with the necessary skills to resolve conflicts and mediate disputes in the workplace.
This program focuses on teaching students how to analyze and address conflicts, negotiate agreements, and facilitate effective communication among parties involved.
Upon completion of the program, students will be able to apply their knowledge and skills to resolve conflicts and mediate disputes in a fair and impartial manner, promoting a positive and productive work environment.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the HR industry, as conflict resolution and mediation skills are essential for HR professionals to manage workplace conflicts and improve employee relations.
By acquiring these skills, HR professionals can reduce the risk of costly lawsuits, improve employee engagement, and enhance the overall reputation of the organization.
The program is also beneficial for those looking to transition into HR roles or advance their careers in conflict resolution and mediation.
Throughout the program, students will learn about various conflict resolution models, negotiation techniques, and mediation strategies, as well as how to apply these skills in real-world scenarios.
The program is delivered through a combination of lectures, workshops, and case studies, providing students with a comprehensive understanding of conflict resolution and mediation principles and practices.
Upon completion of the program, students will be awarded a Postgraduate Certificate in HR Conflict Resolution and Mediation Skills, demonstrating their expertise in this critical area of HR management.
The program is designed to be flexible, allowing students to balance their studies with work and other commitments, making it an ideal option for working professionals and those looking to upskill in this area.
By investing in this program, organizations can also benefit from the skills and knowledge gained by their employees, leading to improved conflict resolution and employee relations outcomes.

Why this course?

Postgraduate Certificate in HR Conflict Resolution and Mediation Skills is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that effective conflict resolution skills are essential for HR professionals (Source: CIPD, 2022). This highlights the significance of acquiring skills in conflict resolution and mediation in HR.
UK Employers' Perception of HR Conflict Resolution Skills
75% Essential for HR Professionals
21% Somewhat Important
4% Not Important

Who should enrol in Postgraduate Certificate in HR Conflict Resolution and Mediation Skills?

Ideal Audience for Postgraduate Certificate in HR Conflict Resolution and Mediation Skills This course is designed for HR professionals, managers, and leaders in the UK who want to develop their skills in conflict resolution and mediation, enabling them to effectively manage workplace disputes and improve employee relations.
Key Characteristics: - HR professionals with at least 2 years of experience in an HR role, particularly in employment law, employee relations, and organisational development.
Career Goals: - To enhance their skills in conflict resolution and mediation, enabling them to resolve workplace disputes more effectively and improve employee relations.
Industry Focus: - Public, private, and voluntary sectors in the UK, including large and small organisations, charities, and non-profit organisations.
Relevance to UK Statistics: - According to ACAS (Advisory, Conciliation and Arbitration Service), in 2020, there were over 1.3 million workplace disputes in the UK, with 44% of these disputes involving employment law issues.