Postgraduate Certificate in Customer Relationship Management in International Business

Thursday, 19 February 2026 02:50:52

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is a vital component of international business.

Developed for professionals seeking to enhance their skills in managing customer relationships, this Postgraduate Certificate in CRM for International Business aims to equip learners with the knowledge and expertise required to build strong relationships with customers across different cultures and markets.

Through a combination of theoretical and practical modules, learners will gain a deep understanding of CRM principles, strategies, and best practices, enabling them to create value for their organizations and drive business growth.

Some key areas of focus include:

Market research and analysis, customer segmentation and profiling, and relationship management and maintenance.

By the end of the program, learners will be able to apply CRM principles to real-world scenarios, develop effective customer relationship management strategies, and contribute to the success of their organizations.

Are you ready to take your career to the next level? Explore this Postgraduate Certificate in CRM for International Business and discover how you can build stronger, more meaningful relationships with your customers.

Customer Relationship Management is at the heart of any successful international business. Our Postgraduate Certificate in Customer Relationship Management in International Business will equip you with the skills to build and maintain strong relationships with customers, driving business growth and profitability. With a focus on global markets, you'll learn how to navigate cultural differences and develop effective strategies for managing customer relationships. Key benefits include enhanced career prospects in industries such as finance, retail, and hospitality, as well as improved business acumen and leadership skills. Unique features of the course include expert guest lectures and a global case study project.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Customer Relationship Management (CRM) Systems
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• International Marketing Strategies
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• Global Supply Chain Management
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• Cross-Cultural Communication in Business
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• Customer Retention and Loyalty Programs
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• Digital Marketing for International Business
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• Business Intelligence and Data Analysis for CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Customer Relationship Management in International Business

The Postgraduate Certificate in Customer Relationship Management in International Business is a specialized program designed to equip students with the knowledge and skills required to manage customer relationships effectively in a global business environment.
This program focuses on teaching students how to develop and implement customer relationship management strategies that drive business growth and profitability in international markets.
Upon completion of the program, students will be able to analyze customer needs, develop targeted marketing campaigns, and build strong relationships with customers to increase customer loyalty and retention.
The program covers a range of topics including international marketing, customer service, market research, and data analysis, all of which are essential for building successful customer relationships in a global business context.
The duration of the program is typically one year full-time or two years part-time, allowing students to balance their studies with work or other commitments.
The program is highly relevant to the industry, as companies are increasingly recognizing the importance of customer relationship management in driving business success in today's competitive global market.
Graduates of the program can pursue careers in customer relationship management, international marketing, or business development, and can also consider further study to obtain a Master's degree in a related field.
The program is designed to be flexible and accessible, with a range of entry requirements and a supportive learning environment that encourages students to achieve their full potential.
Overall, the Postgraduate Certificate in Customer Relationship Management in International Business is an excellent choice for individuals who want to develop the skills and knowledge required to succeed in this field and drive business growth and profitability in international markets.

Why this course?

Postgraduate Certificate in Customer Relationship Management is a highly sought-after qualification in today's market, particularly in international business. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success. In fact, a study by the University of Warwick found that companies that invested in CRM saw a 25% increase in sales.
Year Percentage of Businesses Investing in CRM
2015 40%
2018 55%
2020 65%

Who should enrol in Postgraduate Certificate in Customer Relationship Management in International Business?

Ideal Audience for Postgraduate Certificate in Customer Relationship Management in International Business Are you a business professional looking to enhance your skills in managing customer relationships in a global market?
Key Characteristics: Professionals with at least 2 years of experience in sales, marketing, or customer service, working in the UK's international business sector, with a strong interest in customer relationship management.
Target Industries: International trade, export, import, logistics, and supply chain management, with a focus on the UK's key sectors such as finance, retail, and manufacturing.
Career Goals: To develop advanced skills in customer relationship management, enhance career prospects, and increase earning potential in the UK's international business sector.
Relevant Statistics: According to a report by the Chartered Institute of Marketing, 75% of UK businesses believe that customer relationship management is crucial for their success. With the UK's international trade valued at £630 billion, this postgraduate certificate can help you stay ahead in the competitive global market.