Postgraduate Certificate in Customer Relations for Hair and Beauty Business

Saturday, 23 August 2025 07:36:35

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relations for Hair and Beauty Business


This Postgraduate Certificate is designed for professionals in the hair and beauty industry who want to develop their skills in customer relations.


It focuses on building strong relationships with clients, improving communication, and increasing customer satisfaction.


Some key areas covered in the course include:

customer service, conflict resolution, and marketing techniques.


By the end of the course, learners will have gained the knowledge and skills needed to provide exceptional customer service and promote their business effectively.


Whether you're looking to advance your career or start your own business, this Postgraduate Certificate in Customer Relations for Hair and Beauty Business can help you achieve your goals.


Explore this course further and discover how you can take your customer relations skills to the next level.

Customer Relations is at the heart of a successful hair and beauty business. Our Postgraduate Certificate in Customer Relations for Hair and Beauty Business helps you develop the skills to deliver exceptional customer service, build strong relationships, and drive business growth. With customer relations expertise, you'll enhance your employability and career prospects in the industry. The course covers customer relations strategies, communication techniques, and conflict resolution methods. You'll also explore the latest trends and technologies in the hair and beauty sector. Upon completion, you'll be equipped to manage customer relationships, increase customer satisfaction, and drive business success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Relationship Management in Hair and Beauty Business
• Effective Communication Skills for Customer Service
• Understanding Customer Needs and Preferences
• Building and Maintaining Customer Loyalty
• Conflict Resolution in Customer Relations
• Social Media Marketing for Hair and Beauty Businesses
• Customer Feedback and Review Management
• Personal Branding and Professional Image
• Customer Retention Strategies for Hair and Beauty Businesses
• Cultural Sensitivity and Diversity in Customer Relations

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Customer Relations for Hair and Beauty Business

The Postgraduate Certificate in Customer Relations for Hair and Beauty Business is a specialized course designed to equip students with the skills and knowledge required to excel in the customer service industry within the hair and beauty sector. This course is ideal for those who have a background in hair and beauty but want to enhance their customer relations skills, or for those looking to transition into a customer-facing role in the industry. The learning outcomes of this course include understanding customer needs, developing effective communication skills, and creating personalized customer experiences. The duration of the Postgraduate Certificate in Customer Relations for Hair and Beauty Business is typically one year, with students required to complete a series of modules that cover topics such as customer service management, marketing, and sales. The course is designed to be flexible, with students able to study at their own pace and on their own schedule. Industry relevance is a key aspect of this course, as it provides students with the skills and knowledge required to succeed in the competitive hair and beauty industry. By understanding customer relations and how to create personalized customer experiences, students can improve customer satisfaction, increase loyalty, and drive business growth. Upon completion of the course, students will have the opportunity to apply their knowledge and skills in a real-world setting, either through a work placement or by starting their own business. The Postgraduate Certificate in Customer Relations for Hair and Beauty Business is a valuable investment for anyone looking to advance their career in the hair and beauty industry, and is recognized by employers across the sector.

Why this course?

Postgraduate Certificate in Customer Relations is a highly relevant qualification for hair and beauty businesses in today's market. According to a recent survey by the British Hair and Beauty Federation, 75% of consumers are more likely to return to a salon that provides excellent customer service (Google Charts 3D Column Chart, see below). Moreover, a study by the UK's National Careers Service found that 60% of beauty professionals believe that customer relations skills are essential for success in the industry (see table below).
Statistic Value
Percentage of consumers who return to a salon with excellent customer service 75%
Percentage of beauty professionals who believe customer relations skills are essential 60%

Who should enrol in Postgraduate Certificate in Customer Relations for Hair and Beauty Business?

Ideal Audience for Postgraduate Certificate in Customer Relations for Hair and Beauty Business Are you a hair or beauty professional looking to enhance your customer service skills and take your business to the next level?
Demographics: Our ideal candidate is a UK-based hair or beauty professional with at least 2 years of experience in the industry, working in a salon, spa, or boutique. They are likely to be aged 25-45, with a passion for delivering exceptional customer experiences.
Career Stage: Our postgraduate certificate is designed for those looking to progress their careers, either within their current business or to start their own. According to a report by the British Hair and Beauty Federation, the UK hair and beauty industry employs over 460,000 people, with an estimated annual turnover of £5.5 billion.
Skills and Knowledge: Our postgraduate certificate will equip you with the skills and knowledge to deliver exceptional customer experiences, including communication, conflict resolution, and customer relationship management. You will also gain an understanding of the latest industry trends and technologies.
Learning Outcomes: Upon completion of our postgraduate certificate, you will be able to: analyze customer needs and develop effective solutions; create personalized customer experiences; and evaluate the effectiveness of customer relationship strategies.