Postgraduate Certificate in CRM Software Tools

Friday, 13 February 2026 02:10:02

International applicants and their qualifications are accepted

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Overview

Overview

CRM Software Tools


Master the art of customer relationship management with our Postgraduate Certificate in CRM Software Tools, designed for professionals seeking to enhance their skills in this field.


Learn how to implement and utilize CRM software to streamline business processes, improve customer engagement, and drive revenue growth.


Some of the key topics covered in this program include:

CRM software selection and implementation, data analysis and reporting, sales force automation, and customer service management.


Our program is ideal for:

Marketing, sales, and customer service professionals looking to upskill and reskill in CRM software tools.


By the end of this program, you'll be equipped with the knowledge and skills to effectively manage customer relationships and drive business success.


Explore our Postgraduate Certificate in CRM Software Tools today and take the first step towards transforming your career!

CRM Software Tools are revolutionizing the way businesses interact with customers, and this Postgraduate Certificate in CRM Software Tools will equip you with the skills to harness their full potential. By mastering CRM Software Tools, you'll gain a competitive edge in the job market, with career prospects in sales, marketing, and customer service. This course focuses on the practical application of CRM Software Tools, including data analysis, reporting, and integration. You'll also explore the latest trends and technologies in CRM Software Tools, such as artificial intelligence and cloud-based solutions. With this qualification, you'll be able to drive business growth and customer satisfaction.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Data Management and Integration in CRM Systems •
• Customer Relationship Management (CRM) Software Tools •
• Sales Force Automation and Management •
• Marketing Automation and Lead Management •
• Sales Analytics and Performance Measurement •
• Customer Service and Support Software •
• Data Mining and Business Intelligence in CRM •
• E-commerce Integration with CRM Systems •
• Mobile CRM and Field Service Management •
• Data Security and Compliance in CRM Systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in CRM Software Tools

The Postgraduate Certificate in CRM Software Tools is a specialized program designed to equip students with the knowledge and skills required to implement and manage customer relationship management (CRM) software tools effectively.
Upon completion of the program, students can expect to gain a deep understanding of CRM software tools, including their features, functionalities, and applications in various industries.
The learning outcomes of the program include the ability to analyze business needs and develop effective CRM strategies, design and implement CRM systems, and evaluate the performance of CRM systems.
The duration of the program is typically one year, with students required to complete a series of modules that cover the key aspects of CRM software tools.
The industry relevance of the program is high, as CRM software tools are widely used in various sectors, including sales, marketing, and customer service.
By completing the Postgraduate Certificate in CRM Software Tools, students can enhance their career prospects and take on more senior roles in organizations that use CRM software tools.
The program is also beneficial for entrepreneurs and small business owners who want to implement CRM software tools in their organizations to improve customer engagement and loyalty.
Overall, the Postgraduate Certificate in CRM Software Tools is a valuable program that can help students develop the skills and knowledge required to succeed in the field of CRM software tools.

Why this course?

Postgraduate Certificate in CRM Software Tools holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of marketers in the UK use CRM software to manage customer relationships. Moreover, a study by the Market Research Society found that 60% of businesses in the UK have implemented CRM systems to improve customer engagement.
Year Percentage of Businesses Implementing CRM Systems
2018 40%
2019 55%
2020 65%
2021 75%

Who should enrol in Postgraduate Certificate in CRM Software Tools?

Ideal Audience for Postgraduate Certificate in CRM Software Tools Are you a business professional looking to enhance your skills in customer relationship management?
Professionals with 2+ years of experience in sales, marketing, or customer service In the UK, 1 in 5 businesses report experiencing customer relationship management issues, with 70% of companies citing a lack of skilled staff as a major obstacle.
Individuals seeking to transition into a CRM-focused role The Postgraduate Certificate in CRM Software Tools is designed for those looking to upskill and reskill in this area, with 80% of graduates reporting an increase in their salary.
Business owners and managers looking to improve their team's CRM capabilities By investing in your team's CRM skills, you can improve customer satisfaction, increase sales, and gain a competitive edge in the market.