Postgraduate Certificate in Business Sales and Customer Relationship Management

Saturday, 23 August 2025 03:21:45

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Business Sales

is a vital function in today's market, and a Postgraduate Certificate in Business Sales and Customer Relationship Management can help you master it.

Develop your skills in sales strategies, customer relationship management, and negotiation techniques to succeed in this field.

Some of the key areas you'll cover include: sales forecasting, customer needs analysis, and building strong relationships with clients.

Our program is designed for professionals looking to enhance their sales skills, particularly those in industries such as finance, marketing, and retail.

By the end of the course, you'll be equipped with the knowledge and expertise to drive business growth and achieve your sales goals.

So why wait? Explore our Postgraduate Certificate in Business Sales and Customer Relationship Management today and take the first step towards a successful sales career.

Business Sales is at the heart of this Postgraduate Certificate in Business Sales and Customer Relationship Management, equipping you with the skills to succeed in a competitive market. Develop a deep understanding of sales strategies, customer needs, and relationship-building techniques to drive business growth. With a focus on practical application, you'll learn from industry experts and gain hands-on experience in a supportive environment. Upon completion, you'll be equipped to manage complex customer relationships, identify new business opportunities, and drive revenue growth. Career prospects are excellent, with roles in sales, account management, and business development waiting to be secured.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Sales Strategy and Planning •
• Customer Relationship Management (CRM) •
• Business-to-Business (B2B) Sales Techniques •
• Account Management and Relationship Building •
• Sales Performance Measurement and Analysis •
• Digital Marketing for Sales and Customer Engagement •
• Sales Enablement and Training •
• Customer Segmentation and Targeting •
• Negotiation and Closing Techniques •
• International Sales and Cross-Cultural Communication

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Business Sales and Customer Relationship Management

The Postgraduate Certificate in Business Sales and Customer Relationship Management is a specialized program designed to equip students with the skills and knowledge required to excel in sales and customer relationship management within the business world.
This postgraduate certificate program is typically offered over one year, with students typically attending classes one day a week, although some institutions may offer part-time or online options.
Upon completion of the program, students can expect to gain a range of learning outcomes, including an understanding of sales strategies and techniques, as well as the ability to analyze customer needs and develop effective relationship-building skills.
Industry relevance is a key aspect of this program, as businesses are increasingly recognizing the importance of building strong customer relationships in order to drive growth and revenue.
The Postgraduate Certificate in Business Sales and Customer Relationship Management is particularly relevant to those working in sales, marketing, or customer service roles, as well as those looking to transition into these fields from other industries.
By studying this program, students can develop the skills and knowledge required to succeed in a fast-paced business environment, and can expect to see improvements in their sales performance and customer relationship management skills.
The program is also designed to be flexible, with many institutions offering online or part-time options to accommodate the needs of working professionals.
Overall, the Postgraduate Certificate in Business Sales and Customer Relationship Management is a valuable investment for anyone looking to advance their career in sales and customer relationship management.

Why this course?

Postgraduate Certificate in Business Sales and Customer Relationship Management holds immense significance in today's market, where businesses are increasingly focusing on building strong customer relationships to drive growth and revenue. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success.
UK Businesses Emphasizing CRM Percentage
Importance of CRM in Sales 90%
Use of CRM Software 60%

Who should enrol in Postgraduate Certificate in Business Sales and Customer Relationship Management?

Primary Keyword: Business Sales Ideal Audience
Professionals seeking to enhance their sales skills and knowledge in a rapidly changing business environment, particularly those in the UK, where 71% of businesses report that sales and marketing are their top priorities. Typically hold a bachelor's degree in a relevant field, such as business, marketing, or a related discipline, and have at least 2 years of work experience in sales or a related field.
Individuals looking to transition into a sales role or advance their careers in a customer-facing capacity, with a focus on building strong relationships and driving revenue growth. In the UK, this could include sales professionals working in industries such as finance, technology, and pharmaceuticals, with a strong understanding of the local market and regulatory environment.
Those interested in developing a deeper understanding of customer relationship management (CRM) principles and practices, including data analysis, sales forecasting, and account management. This could include entrepreneurs, small business owners, and freelancers looking to expand their customer base and increase revenue through effective sales and CRM strategies.