Level 2 Diploma in Business Support

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International Students can apply

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Level 2 Diploma in Business Support


The Level 2 Diploma in Business Support is designed to provide learners with the essential skills and knowledge needed to provide administrative and operational support in a business environment. This diploma focuses on developing the foundational skills required to effectively contribute to the smooth running of a business.

The Level 2 Diploma in Business Support is a comprehensive program that equips learners with the essential skills and knowledge needed to provide administrative and operational support in a business setting. This diploma is designed to develop learners proficiency in various areas of business support, enabling them to contribute effectively to the smooth functioning of an organization.

Throughout the course, learners will gain a solid foundation in business administration, communication skills, customer service, and IT skills. They will learn about the principles and practices of business administration, including tasks such as data entry, record keeping, managing schedules, and organizing information.

Career path

Upon completing the Level 2 Diploma in Business Support, individuals can pursue various career paths in the business administration and support field. Some potential career options include:

1. Administrative Assistant: With the acquired skills in business administration, communication, and IT, individuals can work as administrative assistants, providing support to managers, executives, and teams within an organization. They may be responsible for tasks such as managing schedules, coordinating meetings, handling correspondence, and organizing documents.

2. Office Administrator: The diploma prepares individuals for roles as office administrators, where they oversee the day-to-day operations of an office or department. They may be involved in tasks such as managing office supplies, coordinating office activities, maintaining records, and providing general administrative support.

3. Data Entry Clerk: The proficiency gained in data entry and record keeping can lead to opportunities as data entry clerks. These professionals are responsible for accurately inputting and updating data, maintaining databases, and generating reports as required by the organization.

4. Customer Service Representative: The customer service skills developed during the course make individuals well-suited for roles as customer service representatives. They may work in call centers or customer service departments, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

5. Business Support Officer: Individuals can also work as business support officers, providing comprehensive support to different departments or teams within an organization. This can involve tasks such as organizing meetings, managing communications, coordinating projects, and assisting with administrative functions.

These are just a few examples, and the diploma provides a solid foundation for further career advancement and specialization in various business support roles.

Key facts about Level 2 Diploma in Business Support

Key Facts: Level 2 Diploma in Business Support

1. Overview: The Level 2 Diploma in Business Support equips individuals with essential skills and knowledge to provide effective support in a business setting.

2. Curriculum: The comprehensive curriculum covers key areas such as business communication, customer service, office administration, and data entry, ensuring a well-rounded skill set.

3. Practical Skills: Students develop practical skills through hands-on exercises, case studies, and real-world simulations, preparing them for the demands of the business environment.

4. Career Opportunities: Graduates can pursue various career paths, including administrative assistants, customer service representatives, data entry clerks, and office support professionals.

5. Accreditation: The diploma is nationally recognized and accredited, ensuring high-quality education and enhancing employability.

6. Flexibility: The course is offered in a flexible format, allowing students to study at their own pace and balance their studies with other commitments.

7. Industry-Relevant: The curriculum is designed to meet current industry demands, incorporating the latest trends and best practices in business support.

8. Progression: Successful completion of the diploma opens doors to higher-level qualifications and career advancement opportunities.

9. Supportive Learning Environment: Students receive guidance and support from experienced tutors, ensuring a positive and enriching learning experience.

10. Affordable and Accessible: The course is affordable and accessible, making it an ideal choice for individuals looking to enhance their business support skills and advance their careers.

Enroll in the Level 2 Diploma in Business Support to gain the necessary skills and knowledge for a successful career in the dynamic business support field.

Why this course?

The course "Level 2 Diploma in Business Support" is required for individuals seeking to excel in the field of business support. With the increasing demand for skilled professionals in administrative roles, this diploma provides essential training in business communication, customer service, office administration, and data entry. By obtaining this qualification, graduates can access diverse career opportunities such as administrative assistants, customer service representatives, data entry clerks, and office support professionals. The nationally recognized accreditation, flexible study options, and industry-relevant curriculum make this course a top choice for those looking to enhance their business support skills and increase their employability. Enroll now to boost your career prospects in the dynamic business support sector.

Entry requirements

International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course content

1. Business Communication: Developing effective communication skills, both verbal and written, in a business context. This includes professional correspondence, customer service, and teamwork communication.

2. Administrative Procedures: Understanding and implementing standard administrative procedures and practices in a business setting. This includes managing records, organizing documents, and handling business correspondence.

3. IT Skills: Developing basic IT skills required in a business environment, such as using office productivity software (e.g., word processing, spreadsheet, and presentation software), managing emails, and utilizing online platforms for communication and collaboration.

4. Business Ethics and Professionalism: Understanding ethical standards in business and maintaining professional conduct in the workplace. This includes topics such as business etiquette, confidentiality, and workplace diversity.

5. Customer Service: Learning fundamental principles of providing excellent customer service and handling customer inquiries or complaints effectively.

6. Data Entry and Record Keeping: Developing skills in accurate data entry, managing records, and maintaining data integrity.

7. Business Support Functions: Gaining an overview of various business support functions, such as scheduling and coordinating appointments, arranging meetings, and providing general administrative support.

8. Problem Solving and Decision Making: Developing problem-solving and critical-thinking skills to handle routine business challenges and make informed decisions.

9. Teamwork and Collaboration: Understanding the importance of teamwork and collaboration in a business setting and developing skills to work effectively in a team environment.

10. Health and Safety: Understanding health and safety regulations and practices in the workplace and promoting a safe working environment.


The assessment is done via submission of assignment. There are no written exams.

Course duration

The programme is available in two duration modes:

1 month (Fast-track mode)
2 months (Standard mode)

Course fee

1 month (Fast-track mode) - £140
2 months (Standard mode) - £90 * This programme does not have any additional costs.

2 months (Standard mode) - £90

Our course fee is upto 40% cheaper than most universities and colleges.

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Awarded by

London School of International Business
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Our goal

Prepare yourself with the key skill sets to succeed in a hyper-competitive environment. Study with us from anywhere in the world and receive a fully accredited qualification.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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