Graduate Certificate in Social Media Handling for Crisis in Businesses

Tuesday, 11 November 2025 14:01:54

International applicants and their qualifications are accepted

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Overview

Overview

**Social Media Handling for Crisis**


Learn how to effectively manage social media during a crisis in businesses with our Graduate Certificate in Social Media Handling for Crisis.


This program is designed for professionals who want to develop the skills needed to navigate the complexities of social media crises, including crisis communication, reputation management, and stakeholder engagement.


Our course covers key topics such as crisis communication strategies, social media monitoring, and crisis response planning, all with a focus on protecting your organization's reputation and minimizing damage.


By the end of this program, you'll be equipped with the knowledge and skills to handle social media crises with confidence, ensuring your organization's reputation remains intact.


Don't wait until it's too late – explore our Graduate Certificate in Social Media Handling for Crisis today and take the first step towards protecting your organization's reputation.

Crisis management is a critical aspect of social media handling in businesses. Our Graduate Certificate in Social Media Handling for Crisis equips you with the skills to navigate and resolve online crises effectively. You'll learn how to manage reputation, respond to criticism, and rebuild trust with your audience. This course offers career prospects in digital marketing, crisis communications, and social media management. Unique features include expert-led workshops, real-world case studies, and a focus on industry-specific tools and platforms. Upon completion, you'll be equipped to handle social media crises with confidence and precision, taking your career to the next level.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Crisis Communication Planning
• Social Media Crisis Management
• Reputation Management in Social Media
• Crisis Response Strategies
• Social Media Monitoring Tools
• Crisis Communication in Multinational Companies
• Employee Engagement in Crisis Situations
• Crisis Management in Non-Profit Organizations
• Social Media Analytics for Crisis
• Developing a Crisis Management Plan

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Social Media Handling for Crisis in Businesses

The Graduate Certificate in Social Media Handling for Crisis in Businesses is a specialized program designed to equip students with the skills and knowledge required to effectively manage social media during a crisis in a business setting.
This program focuses on teaching students how to create and implement a social media crisis management plan, including risk assessment, crisis communication, and post-crisis evaluation.
Upon completion of the program, students will be able to analyze a crisis situation, develop a social media strategy, and execute it to mitigate the crisis and protect the organization's reputation.
The program covers topics such as social media marketing, crisis communication, risk management, and digital literacy, providing students with a comprehensive understanding of the role of social media in crisis management.
The Graduate Certificate in Social Media Handling for Crisis in Businesses is a 6-12 month program, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the business world, as social media plays an increasingly important role in shaping public opinion and influencing consumer behavior.
By completing this program, students will gain the skills and knowledge required to manage social media effectively during a crisis, making them highly employable in a variety of industries, including finance, healthcare, and retail.
The program is designed to be flexible and can be completed online or on-campus, making it accessible to students from all over the world.
The Graduate Certificate in Social Media Handling for Crisis in Businesses is a valuable addition to any business degree, providing students with a unique set of skills that are in high demand by employers.
Upon graduation, students will be able to apply their knowledge and skills to real-world scenarios, making them a valuable asset to any organization.
The program is taught by experienced instructors who have expertise in social media marketing and crisis management, providing students with a comprehensive and practical education.
The Graduate Certificate in Social Media Handling for Crisis in Businesses is a great way for students to gain the skills and knowledge required to succeed in the ever-changing world of social media and crisis management.

Why this course?

Graduate Certificate in Social Media Handling for Crisis is a vital skill for businesses in today's market, where social media plays a significant role in crisis management. According to a survey by the UK's Chartered Institute of Marketing, 70% of consumers trust recommendations from friends and family more than any form of advertising (Google Charts 3D Column Chart, see below). This highlights the importance of social media handling in crisis situations.
Statistic Value
Number of social media users in the UK 34.6 million
Percentage of online adults in the UK who use social media 95%
Average time spent on social media per day in the UK 1 hour 45 minutes

Who should enrol in Graduate Certificate in Social Media Handling for Crisis in Businesses?

Ideal Audience for Graduate Certificate in Social Media Handling for Crisis in Businesses Are you a business owner or manager looking to enhance your team's social media skills in times of crisis? Do you want to learn how to effectively manage online reputation, respond to customer queries, and create a positive brand image? If so, this Graduate Certificate is perfect for you.
Key Characteristics: You should be a UK-based business owner or manager with at least 2 years of experience in a related field. You should have a basic understanding of social media platforms, including Twitter, Facebook, and Instagram. You should be able to commit to 6-8 months of part-time study, with 2-3 hours of learning per week.
Career Goals: Upon completion of this Graduate Certificate, you can expect to gain skills in social media crisis management, online reputation management, and brand image management. You can apply for roles such as Social Media Manager, Crisis Communications Specialist, or Digital Marketing Manager in various industries, including finance, healthcare, and retail. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that social media is crucial for their online presence, and 60% of UK consumers trust online reviews as much as personal recommendations.
Learning Outcomes: Upon completion of this Graduate Certificate, you can expect to gain knowledge and skills in social media crisis management, including: creating and implementing social media crisis management plans, responding to customer queries and complaints, managing online reputation, and analyzing social media metrics. You will also gain an understanding of the latest social media trends and best practices in crisis communications.