Overview
Overview
Service Design and Transformation
is a Graduate Certificate that empowers social care professionals to drive positive change in their organizations.
Transforming services through design thinking, this program focuses on the needs of users, staff, and communities.
By studying service design and transformation, learners will gain a deeper understanding of how to analyze and improve existing services, leading to better outcomes for all stakeholders.
Designing services that are user-centered, efficient, and effective requires a unique blend of knowledge, skills, and experience.
This Graduate Certificate is ideal for social care professionals looking to advance their careers or start new roles in service design and transformation.
Explore how service design and transformation can be applied in your organization to create positive change. Discover the skills and knowledge you need to succeed in this exciting field.
Service Design is at the heart of this innovative Graduate Certificate, empowering you to transform social care services. By combining theoretical foundations with practical skills, this course equips you to create user-centered, efficient, and effective solutions. You'll gain a deep understanding of service design principles, human-centered design methods, and service transformation strategies. With a strong focus on collaboration and co-creation, you'll develop the skills to engage stakeholders, facilitate change, and drive positive outcomes. Upon completion, you'll be well-positioned for a career in social care service design, with opportunities in public health, healthcare, and non-profit sectors.