Graduate Certificate in Service Management in MBA

Thursday, 12 February 2026 17:39:14

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Service Management

is a vital component of any successful business, and our Graduate Certificate in Service Management for MBA students aims to equip them with the necessary skills to excel in this field.
Service Management is about delivering high-quality services that meet customer needs and expectations. It involves understanding customer behavior, designing efficient processes, and measuring performance.
Our program focuses on developing strategic thinking, problem-solving, and leadership skills, enabling students to drive business growth through effective service management.
By the end of the program, students will have gained a deep understanding of service management principles, tools, and techniques, and be equipped to apply them in real-world scenarios.
If you're an MBA student looking to enhance your career prospects, explore our Graduate Certificate in Service Management today and discover how it can help you succeed in this exciting field.

Service Management is at the heart of this Graduate Certificate in MBA, equipping you with the skills to deliver exceptional customer experiences and drive business success. By studying Service Management, you'll gain a deep understanding of the service lifecycle, from design to delivery, and develop expertise in areas like customer experience, process improvement, and organizational change management. With Service Management skills, you'll enjoy career prospects in industries like finance, healthcare, and technology, and be in high demand as a service manager, consultant, or business analyst. This course offers a unique blend of theoretical foundations and practical tools, making it an ideal choice for those looking to launch or advance their careers in Service Management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Service Management Fundamentals •
• Strategic Service Management •
• Service Design and Innovation •
• Service Operations and Logistics •
• Service Quality Management •
• Customer Relationship Management •
• Service Metrics and Performance Measurement •
• Service Supply Chain Management •
• Service Technology and Digital Transformation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Service Management in MBA

The Graduate Certificate in Service Management is a postgraduate program designed to equip students with the knowledge and skills required to manage services effectively in various industries.
This program is ideal for those who want to enhance their career prospects in service management, particularly in the context of MBA.
The learning outcomes of the Graduate Certificate in Service Management include understanding service operations, service strategy, and service delivery, as well as the ability to analyze and improve service performance.
Students will also gain knowledge of service management frameworks, tools, and techniques, including service design, service marketing, and service quality management.
The duration of the Graduate Certificate in Service Management is typically one year, with students completing coursework and assignments over a period of 12 months.
The program is designed to be flexible, with online and part-time study options available to accommodate different learning styles and schedules.
The Graduate Certificate in Service Management is highly relevant to the service industry, with applications in sectors such as healthcare, finance, and technology.
Service management is a critical component of business strategy, and this program provides students with the skills and knowledge required to drive business success in these sectors.
Graduates of the Graduate Certificate in Service Management can expect to secure senior roles in service management, such as service director or operations manager, or pursue further study in a related field.
The program is taught by experienced academics and industry professionals, providing students with a comprehensive understanding of service management principles and practices.
The Graduate Certificate in Service Management is a valuable addition to an MBA program, providing students with a specialized knowledge of service management that can be applied in a variety of contexts.
By studying the Graduate Certificate in Service Management, students can enhance their career prospects, improve their service management skills, and contribute to the success of their organization.

Why this course?

Service Management is a vital component of modern business operations, and a Graduate Certificate in Service Management within an MBA program can provide learners with the necessary skills to excel in this field. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that service management is crucial for their success. In fact, a study by the University of Warwick found that companies that invested in service management saw a 20% increase in revenue.
Industry Percentage of Businesses
Finance and Banking 60%
Healthcare 55%
Manufacturing 50%
Public Sector 45%

Who should enrol in Graduate Certificate in Service Management in MBA?

Ideal Audience for Graduate Certificate in Service Management in MBA Are you a working professional looking to enhance your career prospects in the UK service industry?
Professionals with a non-service management background The Graduate Certificate in Service Management in MBA is perfect for those who want to transition into a service management role, such as those in operations, finance, or marketing.
Individuals seeking career advancement With the UK service industry experiencing significant growth, this programme will equip you with the necessary skills to take on senior roles, such as Service Manager or Director of Operations.
Those interested in project management The Graduate Certificate in Service Management in MBA covers project management techniques, ensuring you are equipped to manage complex projects and deliver results-driven outcomes.
Individuals looking to start their own business With the knowledge and skills gained from this programme, you can develop a successful service-based business, creating new opportunities for yourself and others.