Graduate Certificate in Senior-oriented Service Design

Friday, 19 September 2025 06:05:08

International applicants and their qualifications are accepted

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Overview

Overview

Service design for seniors

is a field that focuses on creating user-centered experiences for older adults.

Our Graduate Certificate in Senior-oriented Service Design is designed for professionals who want to improve the lives of seniors through service design.

By studying senior-oriented service design, you will learn how to create services that are accessible, usable, and enjoyable for seniors.

Some key concepts you will explore include user research, service blueprinting, and co-design methods.

Our program is ideal for professionals working in healthcare, social care, and other industries that serve seniors.

By the end of the program, you will have the skills and knowledge to design services that meet the needs of seniors.

Take the first step towards creating a better future for seniors and explore our Graduate Certificate in Senior-oriented Service Design today.

Service Design is at the heart of this Graduate Certificate, focusing on creating user-centered experiences. By studying senior-oriented service design, you'll gain expertise in understanding customer needs and developing innovative solutions. This course offers key benefits such as improved customer satisfaction, increased efficiency, and enhanced competitiveness. Career prospects are vast, with opportunities in various industries, including finance, healthcare, and technology. Unique features include hands-on projects, expert guest lectures, and access to industry-standard tools. You'll also develop essential skills in service research, strategy, and implementation. With this certificate, you'll be well-equipped to drive business growth and success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Service Design Thinking •
• User-Centered Design Principles •
• Service Blueprinting •
• Journey Mapping •
• Service Quality Metrics •
• Co-Creation and Participation •
• Service Innovation and Design •
• Senior-Focused Service Design •
• Contextual Inquiry and Research

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Senior-oriented Service Design

The Graduate Certificate in Senior-oriented Service Design is a specialized program that focuses on creating user-centered experiences for older adults.
This program is designed to equip students with the knowledge and skills necessary to design services that cater to the unique needs of seniors, promoting independence, dignity, and overall well-being.
Through a combination of theoretical foundations and practical applications, students will learn about service design principles, human-centered design methods, and aging-in-place strategies.
Upon completion of the program, graduates will be able to analyze complex service systems, identify areas for improvement, and develop innovative solutions that meet the needs of seniors.
The Graduate Certificate in Senior-oriented Service Design is typically offered over one year, with students taking a set of core courses and electives tailored to their interests.
The program is highly relevant to the aging services industry, as it addresses the growing need for senior-focused services that prioritize quality of life and community engagement.
By combining service design expertise with a deep understanding of aging and older adults, graduates of this program are well-positioned to make a positive impact in their chosen field.
The Graduate Certificate in Senior-oriented Service Design is an excellent choice for professionals seeking to enhance their skills in service design, gerontology, or a related field, and is particularly suited to those working in healthcare, social services, or non-profit organizations.
This program is also of interest to students looking to transition into a career in service design, as it provides a comprehensive introduction to the field and its applications in the context of aging and older adults.
By emphasizing the importance of user-centered design and community engagement, the Graduate Certificate in Senior-oriented Service Design prepares students to create services that are responsive to the needs of seniors and promote healthy aging.

Why this course?

Senior-oriented Service Design is gaining significant traction in today's market, driven by the increasing demand for age-friendly products and services. According to a report by the UK's Age UK, 1 in 5 people in the UK live alone, highlighting the need for senior-oriented service design. The same report states that 75% of people aged 65+ experience loneliness, emphasizing the importance of designing services that cater to their needs.
Statistic Percentage
People living alone in the UK 1 in 5 (21.1%)
People experiencing loneliness aged 65+ 75%

Who should enrol in Graduate Certificate in Senior-oriented Service Design ?

Ideal Audience for Graduate Certificate in Senior-oriented Service Design Are you a senior leader or professional looking to enhance your skills in service design, particularly in the UK?
Demographics: Typically, our ideal students are senior professionals aged 35-55, with 5-15 years of experience in service design, business analysis, or a related field.
Career Stage: Our graduate certificate is designed for those in the early stages of their senior career, seeking to develop advanced skills in service design and leadership.
Industry Focus: Our program is particularly relevant to the UK's public and private sectors, including healthcare, finance, and government, where service design plays a critical role in delivering high-quality services.
Skills Gap: Our graduate certificate helps bridge the skills gap in senior service design, enabling professionals to develop expertise in areas such as service strategy, service innovation, and service delivery.