Graduate Certificate in Sales and Customer Relationship Management

Sunday, 15 February 2026 21:07:58

International applicants and their qualifications are accepted

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Overview

Overview

Graduate Certificate in Sales and Customer Relationship Management

Develop the skills to excel in sales and customer relationship management with our Graduate Certificate program.


Designed for ambitious professionals, this program focuses on building strong relationships with customers and driving sales growth.


Learn how to analyze customer needs, develop effective sales strategies, and implement relationship-building techniques.


Some of the key topics covered include: sales forecasting, customer segmentation, and account management.

Gain a competitive edge in the job market with a Graduate Certificate in Sales and Customer Relationship Management.

Explore this program further and discover how it can help you achieve your career goals.

Sales professionals seeking to elevate their careers can benefit from our Graduate Certificate in Sales and Customer Relationship Management. This course equips you with the skills to build lasting customer relationships, drive revenue growth, and stay ahead of the competition. By mastering Sales techniques, you'll learn to identify and capitalize on new business opportunities, negotiate effectively, and deliver exceptional customer service. With a strong focus on Customer Relationship Management, you'll gain insights into customer behavior, preferences, and needs. Upon completion, you'll be well-positioned for career advancement in sales, business development, or account management roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Sales Strategy Development •
• Customer Relationship Management •
• Account Management and Relationship Building •
• Sales Communication and Presentation Skills •
• Negotiation and Closing Techniques •
• Sales Analytics and Performance Measurement •
• Customer Needs Analysis and Segmentation •
• Sales Team Management and Leadership •
• Digital Sales and E-commerce Strategies •
• International Sales and Cross-Cultural Communication

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Sales and Customer Relationship Management

The Graduate Certificate in Sales and Customer Relationship Management is a postgraduate program designed to equip students with the necessary skills and knowledge to excel in sales and customer-facing roles.
This program focuses on developing a deep understanding of sales principles, customer needs, and relationship-building strategies, enabling students to effectively manage customer relationships and drive business growth.
Upon completion of the program, students can expect to gain skills in areas such as sales strategy, customer segmentation, account management, and sales forecasting, as well as an understanding of the latest trends and technologies in sales and customer relationship management.
The Graduate Certificate in Sales and Customer Relationship Management typically takes one year to complete and consists of four core subjects, including Sales Strategy, Customer Relationship Management, Sales Analytics, and Sales Leadership.
Industry relevance is a key aspect of this program, as it is designed to prepare students for careers in sales, account management, and customer-facing roles across various industries, including retail, finance, and technology.
Graduates of this program can expect to secure senior sales roles, become sales leaders, or pursue careers in business development, account management, and customer success.
The Graduate Certificate in Sales and Customer Relationship Management is a valuable addition to any graduate's skillset, providing a competitive edge in the job market and setting the stage for long-term career success.
By combining theoretical knowledge with practical skills, this program provides students with the tools and expertise needed to succeed in sales and customer relationship management, driving business growth and customer satisfaction.

Why this course?

Graduate Certificate in Sales and Customer Relationship Management is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing, 75% of businesses believe that effective sales and customer relationship management are crucial for their success. In fact, a study by the Centre for Retail Research found that 60% of retailers in the UK believe that sales and customer service are the most important factors in driving customer loyalty.
Statistic Percentage
Businesses that believe effective sales and customer relationship management are crucial for success 75%
Retailers in the UK that believe sales and customer service are the most important factors in driving customer loyalty 60%

Who should enrol in Graduate Certificate in Sales and Customer Relationship Management?

Ideal Audience for Graduate Certificate in Sales and Customer Relationship Management Are you a recent graduate looking to kickstart your career in sales or customer-facing roles? Do you want to develop the skills to drive business growth and build strong relationships with customers?
Key Characteristics: Typically, our ideal students are individuals with a strong desire to succeed in sales and customer relationship management. They may have a degree in a relevant field such as business, marketing, or a related discipline. In the UK, for example, a survey by the Chartered Institute of Marketing found that 75% of marketers believe that sales skills are essential for success in their roles.
Career Goals: Our ideal students are typically looking to progress into roles such as sales representative, account manager, or customer success manager. They may also be interested in pursuing further education or training to specialise in a particular industry or sector.
Prerequisites: While there are no formal prerequisites for our Graduate Certificate in Sales and Customer Relationship Management, students are typically expected to have a good understanding of business principles and practices. They should also be able to commit to the program's flexible study schedule and have access to a computer and internet connection.