Graduate Certificate in Quality Management in Hospitality and Tourism

Wednesday, 18 February 2026 05:42:38

International applicants and their qualifications are accepted

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Overview

Overview

Quality Management in Hospitality and Tourism


Develop the skills to excel in the hospitality industry with our Graduate Certificate in Quality Management in Hospitality and Tourism.


This program is designed for professionals seeking to enhance their quality management skills and knowledge in the hospitality and tourism sectors.


Gain a competitive edge by learning how to implement quality management systems, assess customer satisfaction, and drive business growth in the dynamic hospitality industry.

Our program covers key topics such as quality assurance, customer service, and operational efficiency, providing you with a solid foundation to succeed.


Whether you're looking to advance your career or start a new one, this Graduate Certificate in Quality Management in Hospitality and Tourism can help you achieve your goals.


Explore this opportunity further and discover how our program can help you succeed in the hospitality industry.

Quality Management is at the heart of the hospitality and tourism industry, and our Graduate Certificate in Quality Management in Hospitality and Tourism will equip you with the skills to excel in this field. By studying this course, you'll gain a deep understanding of quality management principles, tools, and techniques, as well as the ability to analyze and improve processes. With quality management expertise, you'll be in high demand, with career prospects in hotel management, tourism operations, and customer service. Our course features quality management modules, industry-specific projects, and guest lectures from industry experts.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Quality Management Systems (QMS)
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Service Quality Management
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Customer Relationship Management (CRM)
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Supply Chain Management in Hospitality
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Quality Assurance and Control
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Risk Management in Hospitality
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Quality Metrics and Performance Measurement
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Strategic Quality Planning
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International Quality Standards and Certification
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Quality in Tourism and Travel Services

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Quality Management in Hospitality and Tourism

The Graduate Certificate in Quality Management in Hospitality and Tourism is a postgraduate program designed to equip students with the knowledge and skills required to manage quality in the hospitality and tourism industry.
This program focuses on developing students' understanding of quality management principles, practices, and tools, with an emphasis on their application in the hospitality and tourism sector.
Upon completion of the program, students will be able to apply their knowledge and skills to improve the quality of services and products in the hospitality and tourism industry, leading to increased customer satisfaction and loyalty.
The Graduate Certificate in Quality Management in Hospitality and Tourism typically takes one year to complete and consists of four courses.
The program is designed to be flexible, with courses offered online or on-campus, allowing students to balance their studies with work or other commitments.
The Graduate Certificate in Quality Management in Hospitality and Tourism is highly relevant to the hospitality and tourism industry, as it provides students with the skills and knowledge required to manage quality in this sector.
Graduates of this program can pursue careers in quality management, customer service, and operations management in the hospitality and tourism industry, or progress to a graduate diploma or master's degree in a related field.
The program is taught by experienced academics with industry expertise, providing students with a comprehensive understanding of quality management principles and practices.
The Graduate Certificate in Quality Management in Hospitality and Tourism is recognized by industry partners and employers, ensuring that graduates have the skills and knowledge required to succeed in the hospitality and tourism industry.
By completing this program, students can enhance their career prospects and contribute to the improvement of services and products in the hospitality and tourism industry.

Why this course?

Graduate Certificate in Quality Management in Hospitality and Tourism holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that quality management is crucial for their success. Moreover, a report by the UK's Office for National Statistics (ONS) states that the tourism industry contributes approximately £139 billion to the UK's GDP, with a growth rate of 3.2% in 2020.
Year Contribution to GDP
2019 £133 billion
2020 £139 billion
2021 £142 billion

Who should enrol in Graduate Certificate in Quality Management in Hospitality and Tourism?

Ideal Audience for Graduate Certificate in Quality Management in Hospitality and Tourism Are you a hospitality professional looking to enhance your skills and knowledge in quality management? Do you want to stay ahead of the competition in the UK's £150 billion tourism industry?
Key Characteristics: You are a motivated and ambitious individual with a passion for delivering exceptional customer experiences. You have at least 2 years of experience in the hospitality industry, preferably in a management or supervisory role. You are committed to ongoing learning and professional development.
Career Goals: You aspire to become a quality management specialist, responsible for implementing and maintaining high standards of quality in your organization. You aim to contribute to the growth and success of the UK's tourism industry, which supports over 2.5 million jobs and generates £13.7 billion in annual exports.
Prerequisites: You hold a relevant degree or diploma, or have equivalent experience in a related field. You are proficient in English and have a strong understanding of the hospitality industry.