Graduate Certificate in Quality Management in Hospitality

Saturday, 14 February 2026 05:53:07

International applicants and their qualifications are accepted

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Overview

Overview

Quality Management in Hospitality


A Graduate Certificate in Quality Management in Hospitality is designed for professionals seeking to enhance their skills in ensuring exceptional customer experiences.


Developed for hospitality industry professionals, this program focuses on quality management principles, customer service, and operational efficiency.


Through a combination of theoretical knowledge and practical applications, learners will gain expertise in quality control, risk management, and continuous improvement.


By the end of the program, graduates will be equipped to lead quality initiatives, drive business growth, and deliver outstanding results in the hospitality sector.


Are you ready to elevate your career in hospitality? Explore our Graduate Certificate in Quality Management in Hospitality today and discover how you can make a lasting impact on your organization.

Quality Management is at the heart of every successful hospitality business. Our Graduate Certificate in Quality Management in Hospitality equips you with the skills and knowledge to deliver exceptional customer experiences and drive business growth. By studying quality management principles, you'll gain a deep understanding of how to identify and mitigate risks, improve processes, and enhance customer satisfaction. With quality management expertise, you'll enjoy career prospects in senior roles, such as quality assurance manager or customer experience director. Unique features of the course include industry-specific case studies, guest lectures from hospitality professionals, and a focus on practical, hands-on learning.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Quality Management Systems (QMS)
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Service Quality Management
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Supply Chain Management in Hospitality
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Customer Relationship Management (CRM)
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Quality Assurance and Control
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Risk Management in Hospitality
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Quality Metrics and Performance Measurement
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Strategic Quality Planning
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Quality Improvement and Auditing
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International Quality Standards and Certification

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Quality Management in Hospitality

The Graduate Certificate in Quality Management in Hospitality is a postgraduate program designed to equip students with the knowledge and skills required to manage quality in the hospitality industry.
This program focuses on developing students' understanding of quality management principles, practices, and tools, with an emphasis on their application in the hospitality sector.
Upon completion of the program, students will be able to analyze and improve the quality of services and products in the hospitality industry, leading to enhanced customer satisfaction and loyalty.
The Graduate Certificate in Quality Management in Hospitality typically takes one year to complete and consists of four core units and two elective units.
The program is designed to be flexible, allowing students to study online or on-campus, and can be completed in a part-time or full-time mode.
The Graduate Certificate in Quality Management in Hospitality is highly relevant to the hospitality industry, as it addresses the growing need for quality management professionals who can drive business growth and customer satisfaction.
Graduates of this program can pursue careers in quality management, customer service, operations management, and other related fields, and can also progress to higher degree studies such as a Master's degree in Quality Management or a related field.
The Graduate Certificate in Quality Management in Hospitality is recognized by industry bodies and employers, and can provide students with a competitive edge in the job market.
Overall, the Graduate Certificate in Quality Management in Hospitality offers students a comprehensive education in quality management principles and practices, with a focus on their application in the hospitality industry.

Why this course?

Graduate Certificate in Quality Management in Hospitality holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that quality management is crucial for their success. Moreover, a report by the British Hospitality Association (BHA) states that 60% of UK hotels and restaurants experience quality-related issues, resulting in significant financial losses.
Year Number of Businesses
2018 75%
2019 80%
2020 85%

Who should enrol in Graduate Certificate in Quality Management in Hospitality?

Ideal Audience for Graduate Certificate in Quality Management in Hospitality Are you a hospitality professional looking to enhance your career prospects in the UK?
Career Stage Entry-level to mid-career professionals in the hospitality industry, including hotel managers, chefs, and customer service staff.
Job Roles Hotel managers, department heads, quality assurance specialists, and customer service managers.
Education Level Graduates with a degree in hospitality, business, or a related field, or those with relevant work experience.
Location The UK, with a focus on London and other major cities.
Career Outcomes Enhanced career prospects, increased earning potential, and opportunities for career advancement in the hospitality industry.