Graduate Certificate in Quality Improvement in Public Services

Tuesday, 17 February 2026 16:36:17

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Quality Improvement in Public Services


Enhance your skills in driving positive change in the public sector with our Graduate Certificate in Quality Improvement in Public Services.


This programme is designed for professionals seeking to develop expertise in quality improvement, with a focus on public services.


Improve the efficiency and effectiveness of public services by applying quality improvement principles and tools.


Learn from experienced practitioners and academics to develop a deep understanding of quality improvement methodologies and their application in public services.


Develop your critical thinking, problem-solving, and leadership skills to drive meaningful change in the public sector.


Our Graduate Certificate in Quality Improvement in Public Services is ideal for those looking to advance their careers or transition into a role in quality improvement.


Take the first step towards a career in quality improvement and explore this programme further to discover how you can make a positive impact in the public sector.

Quality Improvement is at the heart of this Graduate Certificate in Quality Improvement in Public Services, where you'll develop expertise to drive positive change. By focusing on evidence-based practices, you'll enhance service delivery, improve patient outcomes, and boost organizational efficiency. With quality improvement skills, you'll be in high demand across various sectors, including healthcare, education, and social services. This course offers quality improvement training, with a strong emphasis on collaboration, data analysis, and strategic planning. You'll gain a competitive edge, opening doors to senior roles, such as Quality Manager or Director of Service Improvement.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Quality Improvement in Public Services •
Service Design and Delivery •
Performance Measurement and Analysis •
Change Management and Implementation •
Stakeholder Engagement and Communication •
Organizational Culture and Leadership •
Quality Assurance and Auditing •
Lean Principles and Tools •
Data-Driven Decision Making •
Public Sector Governance and Policy

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Quality Improvement in Public Services

The Graduate Certificate in Quality Improvement in Public Services is a postgraduate program designed to equip students with the knowledge and skills necessary to drive quality improvement initiatives in public sector organizations. Learning outcomes of this program include developing a deep understanding of quality management principles, learning how to analyze and improve processes, and acquiring skills in data-driven decision making, all of which are essential for effective quality improvement in public services. The duration of the Graduate Certificate in Quality Improvement in Public Services is typically one year, consisting of four to six modules that are delivered over a period of several months. This allows students to balance their studies with their work commitments and other responsibilities. Industry relevance is a key aspect of this program, as it is designed to address the specific needs of public sector organizations. By focusing on quality improvement in public services, the program helps students develop the skills and knowledge required to drive positive change and improve outcomes in these organizations. The Graduate Certificate in Quality Improvement in Public Services is relevant to a range of careers in public sector organizations, including those in healthcare, education, and local government. It is also relevant to professionals working in related fields, such as project management and operations research. Graduates of this program can expect to gain a competitive edge in the job market, as they possess a unique combination of knowledge and skills in quality improvement and public sector management. They are also well-equipped to pursue further study and research in quality improvement and related fields. Overall, the Graduate Certificate in Quality Improvement in Public Services is a valuable program that offers students a comprehensive education in quality management and public sector management, with a focus on driving positive change and improvement in public services.

Why this course?

Graduate Certificate in Quality Improvement in Public Services is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Quality Institute, 75% of public sector organizations in the UK believe that quality improvement is essential for delivering high-quality services (Source: CQI, 2022). Moreover, a report by the UK's National Audit Office found that organizations that implemented quality improvement initiatives saw a significant reduction in complaints and improved customer satisfaction (Source: NAO, 2020).
Statistic Value
Public sector organizations that believe quality improvement is essential 75%
Organizations that implemented quality improvement initiatives and saw a reduction in complaints 60%
Improvement in customer satisfaction among organizations that implemented quality improvement initiatives 25%

Who should enrol in Graduate Certificate in Quality Improvement in Public Services ?

Ideal Audience for Graduate Certificate in Quality Improvement in Public Services Are you a dedicated professional in the public sector looking to enhance your skills and make a meaningful impact on service delivery?
Professionals in public services, such as local authorities, NHS trusts, and government agencies With a Graduate Certificate in Quality Improvement in Public Services, you'll be equipped to drive positive change and improve service quality, as highlighted by the UK's National Audit Office, which found that quality improvement initiatives can lead to significant cost savings and improved outcomes.
Individuals seeking to advance their careers in quality management, service design, and public policy Our programme is designed to support your career aspirations, with a focus on developing the skills and knowledge required to lead quality improvement initiatives, as demonstrated by the Chartered Institute of Public Finance and Accountancy (CIPFA), which notes that quality improvement is essential for delivering high-quality public services.
Those interested in service design, public policy, and organizational development By studying the Graduate Certificate in Quality Improvement in Public Services, you'll gain a deeper understanding of the complex relationships between service design, policy, and organizational development, as highlighted by the UK's Public Administration and Constitutional Affairs Committee, which emphasizes the importance of effective service design in improving public services.