Graduate Certificate in Quality Assurance for ICT Systems Support

Friday, 13 February 2026 10:13:37

International applicants and their qualifications are accepted

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Overview

Overview

Quality Assurance for ICT Systems Support


This graduate certificate program is designed for IT professionals who want to enhance their skills in ensuring the quality of ICT systems and services.


It is ideal for those working in ICT support roles, such as help desk technicians, field engineers, and technical managers.


Some key areas of focus include quality management, risk assessment, and process improvement.

Through this program, learners will gain a deeper understanding of quality assurance principles and practices, enabling them to make a positive impact on their organization's performance.


By exploring this graduate certificate, you can take the first step towards a more successful and efficient ICT support career.

Quality Assurance is at the heart of this Graduate Certificate in Quality Assurance for ICT Systems Support, where you'll learn to ensure the highest standards of service delivery and system performance. By gaining expertise in quality management principles, risk assessment, and process improvement, you'll be equipped to drive business success and advance your career in the ICT industry. With a focus on practical skills and real-world applications, this course offers quality assurance professionals the opportunity to enhance their knowledge and skills, leading to better career prospects and increased earning potential.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Quality Assurance in ICT Systems Support
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Software Testing and Validation
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Configuration Management for ICT Systems
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Change Management in ICT Systems
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Risk Management in ICT Systems
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Quality Metrics and Measurement
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Process Improvement in ICT Systems
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IT Service Management Frameworks
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Quality Assurance in Agile Software Development
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Compliance and Regulatory Requirements in ICT Systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Quality Assurance for ICT Systems Support

The Graduate Certificate in Quality Assurance for ICT Systems Support is a postgraduate program designed to equip students with the knowledge and skills required to ensure the quality of ICT systems and services.
This program focuses on the application of quality assurance principles and methodologies in the ICT industry, with an emphasis on systems support.
Upon completion of the program, students will be able to apply their knowledge and skills to improve the quality of ICT systems and services, leading to increased efficiency, productivity, and customer satisfaction.
The program covers a range of topics, including quality management systems, risk management, and service level management, all of which are relevant to the ICT industry.
The Graduate Certificate in Quality Assurance for ICT Systems Support is a short and flexible program, typically taking one year to complete.
The program is designed to be industry-relevant, with a focus on the practical application of quality assurance principles and methodologies in real-world settings.
Graduates of the program will be well-equipped to pursue careers in quality assurance, project management, and service management within the ICT industry.
The program is also relevant to those looking to transition into a career in quality assurance, as it provides a solid foundation in the principles and practices of quality assurance.
Overall, the Graduate Certificate in Quality Assurance for ICT Systems Support is a valuable program for anyone looking to advance their career in the ICT industry or transition into a new role.

Why this course?

Graduate Certificate in Quality Assurance for ICT Systems Support is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Information Technology (CIIT), 75% of IT professionals in the UK believe that quality assurance is crucial for delivering high-quality services. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for ICT professionals with quality assurance skills is expected to increase by 10% by 2025.
Year Number of ICT Professionals
2019 150,000
2020 165,000
2021 180,000
2022 195,000
2023 210,000

Who should enrol in Graduate Certificate in Quality Assurance for ICT Systems Support?

Ideal Audience for Graduate Certificate in Quality Assurance for ICT Systems Support Individuals seeking a career in ICT systems support, particularly those working in the UK, are the primary target audience for this graduate certificate.
Key Characteristics: Prospective learners should possess a strong foundation in IT and a desire to enhance their skills in quality assurance, with an average age of 25-35 years old, holding a Level 3 qualification or higher.
Career Goals: The graduate certificate is designed to equip learners with the knowledge and skills required to secure roles such as ICT systems support specialist, quality assurance manager, or technical support manager, with a projected growth rate of 10% in the UK IT industry by 2025.
Relevant Background: Learners with experience in IT, networking, or a related field, or those transitioning from a non-IT background, can benefit from this graduate certificate, which is recognized by the UK's leading IT and technology organizations.