Graduate Certificate in It Service Management and Strategy

Thursday, 12 February 2026 04:52:07

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management and Strategy

is designed for IT professionals seeking to enhance their skills in managing and delivering high-quality IT services.
Some of the key areas of focus include IT service strategy, service design, service transition, service operation, and service evaluation.
This graduate certificate program is ideal for those looking to transition into a management role or advance their careers in IT service management.
Through this program, learners will gain knowledge of ITIL best practices, service management frameworks, and industry trends.
By completing this graduate certificate, learners can demonstrate their expertise in IT service management and strategy, opening up new career opportunities.

Are you ready to take your IT career to the next level? Explore our Graduate Certificate in IT Service Management and Strategy today and start building a successful career in IT service management.

It Service Management and Strategy is the backbone of any successful organization. Our Graduate Certificate program equips you with the essential skills to design, implement, and manage IT services that drive business growth. By studying It Service Management and Strategy, you'll gain a deep understanding of IT service management principles, service design, and service transition. You'll also develop expertise in service operation, service delivery, and service portfolio management. With this knowledge, you'll be well-positioned for a career in IT service management, with opportunities in industries such as finance, healthcare, and government. Upon completion, you'll be certified in ITIL Foundation.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management (ISM) Fundamentals •
Service Strategy and Design •
Service Transition and Change Management •
Service Operation and Management •
Continual Service Improvement (CSI) •
IT Service Management (ISM) Tools and Technologies •
Service Level Management (SLM) and Incident Management •
Problem Management and Request Fulfillment •
IT Service Management (ISM) Governance and Compliance •
Service Portfolio Management and Demand Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in It Service Management and Strategy

The Graduate Certificate in IT Service Management and Strategy is a postgraduate program designed to equip students with the knowledge and skills required to manage IT services effectively.
This program focuses on the strategic management of IT services, including service strategy, service design, service transition, service operation, and service evaluation.
Through this program, students will learn how to align IT services with business objectives, manage service portfolios, and develop a service management framework that meets organizational needs.
The learning outcomes of this program include understanding the ITIL framework, developing service management skills, and applying service management principles to real-world scenarios.
The duration of the Graduate Certificate in IT Service Management and Strategy typically takes one year to complete, with students required to complete four modules.
The program is highly relevant to the IT industry, as it provides students with the skills and knowledge required to manage IT services effectively and efficiently.
Graduates of this program can pursue careers in IT service management, including roles such as service manager, IT service manager, and business analyst.
The Graduate Certificate in IT Service Management and Strategy is offered by various institutions worldwide, including universities and professional training organizations.
The program is designed to be flexible, with students able to study online or on-campus, and can be completed part-time or full-time.
Overall, the Graduate Certificate in IT Service Management and Strategy is an excellent choice for individuals looking to advance their careers in IT service management.

Why this course?

Graduate Certificate in IT Service Management and Strategy is a highly sought-after qualification in today's market, particularly in the UK. According to a survey by the Chartered Institute of IT Service Management (COIT), 75% of IT service managers in the UK hold a degree in IT or a related field, and 60% of respondents believe that a graduate certificate in IT service management and strategy would be beneficial for their career development.
UK Job Market Demand Graduate Certificate in IT Service Management and Strategy
75% 60%
IT Service Management High
Digital Transformation Medium
Cloud Computing High

Who should enrol in Graduate Certificate in It Service Management and Strategy?

Ideal Audience for Graduate Certificate in IT Service Management and Strategy Are you a recent IT graduate looking to kickstart your career in service management? Do you want to develop the skills to design, deliver, and manage IT services that meet business needs? If so, this course is perfect for you.
Key Characteristics: Typically IT professionals with a bachelor's degree in computer science, information technology, or a related field. In the UK, this may include recent graduates from top universities such as Imperial College London, University College London, or University of Cambridge.
Career Goals: Upon completion of this course, you can expect to secure roles such as IT Service Manager, Service Desk Manager, or IT Project Manager. According to a report by the Chartered Institute of IT (BCS), the demand for IT service management professionals in the UK is expected to grow by 10% annually, with an average salary of £45,000.
Prerequisites: No prior experience is required, but a basic understanding of IT concepts and terminology is necessary. The course is designed to be accessible to students with varying levels of technical knowledge.