ITIL Service Strategy is a framework that helps organizations design and deliver high-quality services.
Developed by the UK's Central Government, ITIL Service Strategy is designed for IT professionals and service managers who want to improve their service management skills.
Some of the key topics covered in this course include: service portfolio management, service level management, and demand management.
Through this graduate certificate program, learners will gain a deep understanding of how to create a service strategy that aligns with business objectives.
By the end of the course, learners will be able to:
design and deliver high-quality services that meet customer needs
improve service quality and efficiency
align services with business objectives
So, if you're looking to enhance your service management skills and take your career to the next level, explore the Graduate Certificate in ITIL Service Strategy today!