Graduate Certificate in IT Support Specialist

Saturday, 14 February 2026 10:04:16

International applicants and their qualifications are accepted

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Overview

Overview

IT Support Specialist


Gain the skills to succeed in a dynamic IT environment with our Graduate Certificate in IT Support Specialist.


This program is designed for individuals who want to launch or advance their careers in IT support, focusing on technical skills and industry knowledge.


Some of the key topics covered include: network administration, hardware and software troubleshooting, and customer service techniques.

Develop your expertise in IT support and prepare for certifications like CompTIA A+ or Cisco CCNA.


Our Graduate Certificate in IT Support Specialist is perfect for those looking to transition into an IT support role or enhance their existing skills.


Take the first step towards a rewarding career in IT support – explore our program today and start building your future!

IT Support Specialist is the backbone of any organization, ensuring seamless operations and minimizing downtime. Our Graduate Certificate in IT Support Specialist equips you with the skills to excel in this vital role. You'll gain hands-on experience in troubleshooting, hardware and software maintenance, and technical documentation. With IT Support Specialist expertise, you'll enjoy career prospects in industries such as finance, healthcare, and education. Unique features of the course include specialized training in cloud computing, cybersecurity, and data analytics. Upon completion, you'll be certified to provide top-notch support and take on leadership roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Fundamentals •
Computer Hardware and Software •
Networking Fundamentals •
Operating System Support •
Help Desk and Customer Service •
IT Service Management •
Cloud Computing •
Security and Risk Management •
Database Management •
IT Project Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in IT Support Specialist

The Graduate Certificate in IT Support Specialist is a postgraduate qualification that equips students with the necessary skills and knowledge to succeed in the IT industry.
This program focuses on providing students with a comprehensive understanding of IT support services, including hardware, software, and networking.
Upon completion of the Graduate Certificate in IT Support Specialist, students will be able to demonstrate the following learning outcomes:
- Analyze and troubleshoot complex IT problems using technical skills and knowledge.
- Design and implement effective IT support solutions for organizations.
- Communicate technical information to both technical and non-technical stakeholders.
- Develop and maintain relationships with IT vendors and suppliers.
- Apply ITIL (Information Technology Infrastructure Library) principles to improve IT service management.
The duration of the Graduate Certificate in IT Support Specialist is typically one year full-time or two years part-time.
The program is designed to be flexible and can be completed online or on-campus, making it accessible to students from all over the world.
The Graduate Certificate in IT Support Specialist is highly relevant to the IT industry, with many employers seeking candidates with this qualification.
Graduates of this program can expect to secure high-paying jobs in IT support, including help desk technician, field technician, and senior IT support specialist roles.
The Graduate Certificate in IT Support Specialist is also an excellent stepping stone for those looking to pursue a career in IT management or consulting.
By completing this program, students will gain the skills and knowledge required to succeed in the IT industry and advance their careers.
The Graduate Certificate in IT Support Specialist is recognized by many professional bodies, including the CompTIA and the Australian Computer Society.
Graduates of this program can also pursue further study, such as a Bachelor's degree in IT or a Master's degree in IT management.

Why this course?

Graduate Certificate in IT Support Specialist holds immense significance in today's market, particularly in the UK. The demand for skilled IT support specialists is on the rise, driven by the increasing reliance on technology in various industries. According to a report by the Chartered Institute of Information and Communications Technology (CICT), the UK's IT sector is expected to grow by 10.5% annually, creating a vast array of job opportunities for IT support specialists.
Year Number of Jobs
2020 45,000
2021 50,000
2022 55,000
2023 60,000

Who should enrol in Graduate Certificate in IT Support Specialist?

Ideal Audience for Graduate Certificate in IT Support Specialist Are you a recent graduate looking to kickstart your career in the IT industry? Do you have a passion for technology and a desire to help others? You're in the right place.
Key Characteristics: Typically, our ideal students are individuals with a strong foundation in IT, such as recent graduates in computer science, information technology, or related fields. They may also have some work experience in IT support or a related field.
Career Goals: Our students aim to become IT support specialists, working in a variety of settings, including corporate, government, and non-profit organizations. According to the UK's Office for National Statistics, employment of IT support specialists is projected to grow by 10% from 2020 to 2030, making it an exciting and in-demand career path.
Skills and Knowledge: Our graduate certificate program is designed to equip students with the skills and knowledge needed to succeed as an IT support specialist. This includes technical skills such as hardware and software installation, troubleshooting, and maintenance, as well as soft skills like communication, problem-solving, and customer service.