Graduate Certificate in IT Service Strategy and Design

Friday, 19 September 2025 18:05:35

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Strategy and Design

is a specialized field that focuses on aligning technology with business goals. This graduate certificate program is designed for IT professionals who want to develop strategic skills in designing and delivering IT services that meet business needs.

By studying IT Service Strategy and Design, you will learn how to analyze business requirements, design IT solutions, and implement them effectively. You will gain knowledge of service management principles, IT service management frameworks, and service design methodologies.

Some key concepts you will cover include service portfolio management, service level management, and service desk management. You will also learn how to use tools like IT service management software and service design tools.

This program is ideal for IT professionals who want to move into strategic roles such as IT service manager, service designer, or business analyst.

By completing this graduate certificate program, you will be able to apply your knowledge and skills to drive business value from IT services. So why wait? Explore IT Service Strategy and Design further and start your journey to becoming a strategic IT professional today!

IT Service Strategy and Design is a transformative program that equips you with the expertise to drive business growth through innovative IT solutions. By mastering IT Service Strategy and Design, you'll gain a deep understanding of how to align IT with business objectives, design end-to-end services, and deliver exceptional customer experiences. This graduate certificate program offers IT Service Strategy and Design professionals a competitive edge, with career prospects in IT service management, consulting, and leadership roles. Unique features include hands-on learning, industry partnerships, and a focus on practical skills. Unlock your potential with IT Service Strategy and Design and take your career to the next level.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Strategy and Design • IT Service Portfolio Management • Service Level Management • IT Service Continuity Management • IT Service Transition Management • Service Catalogue Management • Service Request Management • IT Service Measurement and Reporting • IT Service Portfolio Analysis and Planning

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in IT Service Strategy and Design

The Graduate Certificate in IT Service Strategy and Design is a postgraduate program that equips students with the knowledge and skills required to design and implement effective IT service strategies.
This program focuses on the business and management aspects of IT service management, enabling students to understand how IT services can be designed and delivered to meet business needs.
Through the Graduate Certificate in IT Service Strategy and Design, students will learn about service strategy, service design, and service transition, as well as service operation and service management.
The program is designed to be completed in one year, with students typically studying two units per semester.
The duration of the program is approximately 2 years, depending on the institution and the student's prior qualifications.
The Graduate Certificate in IT Service Strategy and Design is highly relevant to the IT industry, as it provides students with the skills and knowledge required to design and implement effective IT service strategies.
This program is particularly useful for those who want to transition into a career in IT service management or for those who want to enhance their existing skills and knowledge in this area.
Graduates of the Graduate Certificate in IT Service Strategy and Design can expect to work in a variety of roles, including IT service manager, service designer, and business analyst.
The program is taught by experienced academics and industry professionals, providing students with a comprehensive understanding of IT service strategy and design.
The Graduate Certificate in IT Service Strategy and Design is recognized by the International Organization for Standardization (ISO) and the Information Technology Infrastructure Library (ITIL).
This program is designed to meet the needs of the IT industry, providing students with the skills and knowledge required to design and implement effective IT service strategies.
The Graduate Certificate in IT Service Strategy and Design is a valuable addition to any IT professional's skill set, providing a comprehensive understanding of IT service strategy and design.

Why this course?

IT Service Strategy and Design is a highly sought-after field in today's market, with the UK's IT industry expected to grow by 4.3% annually from 2020 to 2025, reaching a value of £243.8 billion (Source: PwC). A Graduate Certificate in IT Service Strategy and Design can provide learners with the skills and knowledge needed to succeed in this field.
UK IT Industry Growth Growth Rate (%)
£243.8 billion 4.3%

Who should enrol in Graduate Certificate in IT Service Strategy and Design ?

Ideal Audience for Graduate Certificate in IT Service Strategy and Design Professionals seeking to enhance their IT service management skills, particularly those in the UK, where the IT industry is a significant contributor to the economy, with over 800,000 IT professionals employed, according to the UK's Office for National Statistics (ONS).
Key Characteristics: IT professionals with 2-5 years of experience, looking to transition into service strategy and design roles, or those seeking to upskill and reskill in this area, with a focus on ITIL (Information Technology Infrastructure Library) certification.
Industry Sectors: IT service management, software development, finance, and healthcare, where IT service strategy and design play a crucial role in delivering high-quality services and improving business outcomes.
Career Benefits: Graduates can expect to secure senior roles in IT service management, with average salaries ranging from £40,000 to £70,000 per annum, according to the UK's Chartered Institute of IT (BCS) and the ONS.