Graduate Certificate in IT Service Management for Computing

Thursday, 18 September 2025 06:48:22

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management for Computing


Designed for IT professionals and aspiring managers, this Graduate Certificate focuses on IT service management best practices, ensuring organizations deliver high-quality services efficiently.


Develop essential skills in service strategy, service design, service transition, service operation, and continuous improvement, enabling you to effectively manage IT services and improve customer satisfaction.


Some key areas of study include: service portfolio management, service level management, and incident and problem management.

Gain practical knowledge and expertise in IT service management, preparing you for leadership roles or specialized positions in IT service management.


Take the first step towards a successful career in IT service management. Explore this Graduate Certificate today and discover how it can help you achieve your career goals.

IT Service Management is the backbone of any successful organization, and our Graduate Certificate in IT Service Management for Computing is designed to equip you with the skills and knowledge to excel in this field. By studying this course, you'll gain a deep understanding of IT service management principles, practices, and techniques, as well as the ability to analyze and improve service management processes. With IT Service Management, you'll benefit from improved customer satisfaction, increased efficiency, and enhanced career prospects in IT service management roles. You'll also develop valuable skills in service desk management, incident management, and problem management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Fundamentals
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement
• IT Service Management Processes
• Service Level Management
• Incident Management
• Problem Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in IT Service Management for Computing

The Graduate Certificate in IT Service Management for Computing is a postgraduate program designed to equip students with the knowledge and skills required to manage IT services effectively.
This program focuses on the service lifecycle, service strategy, service design, service transition, service operation, and continuous improvement, all of which are essential components of IT service management.
Upon completion of the program, students will be able to apply their knowledge and skills to real-world scenarios, making them highly employable in the IT industry.
The duration of the Graduate Certificate in IT Service Management for Computing is typically one year full-time or two years part-time, allowing students to balance their studies with work or other commitments.
The program is highly relevant to the IT industry, as it covers the latest trends and best practices in IT service management, including ITIL 4.
Graduates of this program can pursue careers in IT service management, such as service desk manager, IT service manager, or service designer, and can also move into related roles such as project manager or business analyst.
The Graduate Certificate in IT Service Management for Computing is offered by various institutions worldwide, including universities and colleges, and is recognized by employers globally.
The program is designed to be flexible and accessible, with online and on-campus delivery options available, making it easy for students to study at their own pace.
Overall, the Graduate Certificate in IT Service Management for Computing is an excellent choice for individuals looking to launch or advance their careers in IT service management.

Why this course?

Graduate Certificate in IT Service Management is a highly sought-after qualification in today's market, particularly in the UK. According to a report by the Chartered Institute of IT (BCS), the demand for IT professionals with service management skills is expected to increase by 10% annually, with the UK's IT sector projected to reach £147 billion by 2025.
Year Growth Rate
2019-2020 5%
2020-2021 8%
2021-2022 10%

Who should enrol in Graduate Certificate in IT Service Management for Computing?

Ideal Audience for Graduate Certificate in IT Service Management for Computing Are you a recent graduate or an IT professional looking to enhance your skills in IT service management? Do you want to kickstart a career in the IT industry or advance your existing one?
Key Characteristics: You should be a UK resident with a strong foundation in computing and IT. You may be a recent graduate in computer science, information technology, or a related field, or an IT professional seeking to transition into service management. You should have basic knowledge of IT service management concepts, such as service desk, incident management, and problem management.
Career Goals: Upon completion of the Graduate Certificate in IT Service Management for Computing, you can expect to secure roles such as IT service manager, service desk manager, or technical support specialist. According to the Chartered Institute of IT (BCS), the demand for IT service management professionals is expected to increase by 10% annually, with a median salary of £45,000 in the UK.
Prerequisites: No prior qualifications are required, but a strong understanding of computing and IT concepts is essential. You should also have basic IT skills, such as proficiency in Microsoft Office and experience with IT service management tools.