Graduate Certificate in IT Service Management

Wednesday, 11 February 2026 13:04:26

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management

is a specialized field that focuses on designing, implementing, and managing IT services to meet business needs. This field is crucial for organizations to deliver high-quality services efficiently and effectively.

Graduate Certificate in IT Service Management

is designed for professionals who want to enhance their skills in IT service management. It covers key concepts such as service strategy, service design, service transition, service operation, and continuous improvement. Some of the key topics covered in this program include service portfolio management, service level management, and incident management. These topics are essential for IT professionals to understand how to manage IT services that meet business requirements.

By completing this graduate certificate program, learners can gain the knowledge and skills needed to manage IT services effectively and improve business outcomes.


Explore the Graduate Certificate in IT Service Management today and take the first step towards a career in IT service management.

IT Service Management is a highly sought-after skill in today's digital landscape. This Graduate Certificate program equips you with the knowledge and expertise to deliver high-quality IT services that meet business needs. By studying IT Service Management, you'll gain a deep understanding of service management principles, practices, and techniques. You'll learn how to design, implement, and manage IT services that are aligned with business objectives. With this certificate, you'll enjoy IT Service Management career prospects in various industries, including finance, healthcare, and government. You'll also benefit from our unique feature of industry-recognized certifications and a strong alumni network.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Fundamentals
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement
• IT Service Continuity Management
• IT Service Validation and Testing
• Knowledge Management
• Service Desk Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in IT Service Management

The Graduate Certificate in IT Service Management is a postgraduate program designed to equip students with the knowledge and skills required to manage IT services effectively.
This program focuses on the service lifecycle, including service strategy, service design, service transition, service operation, and continuous service improvement.
Through this program, students will learn how to analyze business needs and develop IT service management strategies that meet those needs.
They will also gain practical skills in service management tools and techniques, such as IT service management frameworks, service desk management, and incident management.
Upon completion of the program, graduates will be able to apply their knowledge and skills to manage IT services in a variety of industries, including finance, healthcare, and government.
The Graduate Certificate in IT Service Management is typically completed over one year, with students attending classes on campus or online.
The program is designed to be flexible, with students able to study at their own pace and on their own schedule.
The Graduate Certificate in IT Service Management is highly relevant to the IT industry, with many employers seeking candidates with IT service management skills.
In fact, the program is aligned with industry-recognized standards, such as ITIL (Information Technology Infrastructure Library), and is taught by experienced professionals with industry expertise.
By completing the Graduate Certificate in IT Service Management, students can enhance their career prospects and advance their careers in IT service management.
They can also pursue further study, such as a master's degree in IT service management, to further develop their skills and knowledge.
Overall, the Graduate Certificate in IT Service Management is a valuable program for anyone looking to develop their IT service management skills and advance their career in the IT industry.

Why this course?

Graduate Certificate in IT Service Management is a highly sought-after qualification in today's market, particularly in the UK. According to a survey by the Chartered Institute of IT (BCS), 75% of IT professionals in the UK believe that IT service management skills are essential for success in their roles. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for IT professionals with service management skills is expected to increase by 10% annually until 2025.
Year Percentage Increase
2019 5%
2020 8%
2021 10%
2022 12%
2023 15%

Who should enrol in Graduate Certificate in IT Service Management?

Ideal Audience for Graduate Certificate in IT Service Management Are you a recent IT graduate looking to kickstart your career in service management? Do you have a passion for delivering high-quality IT services and want to enhance your skills in this field?
Key Characteristics: Typically, our ideal students are IT professionals with a strong foundation in computer science, information technology, or a related field. They may have some experience in IT service management, but are looking to gain more advanced knowledge and skills.
Career Goals: Our students aim to progress into senior roles in IT service management, such as service manager, IT consultant, or business analyst. According to the Chartered Institute of IT (BCS), the demand for IT service management professionals is expected to grow by 10% annually, with over 60,000 new job openings in the UK alone.
Prerequisites: Typically, our students have a good understanding of IT concepts, including networking, database management, and software development. They may also have some experience with IT service management tools and methodologies, such as ITIL.