Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques

Friday, 20 February 2026 09:30:04

International applicants and their qualifications are accepted

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Overview

Overview

Conflict Management

is a crucial aspect of Human Resources (HR) that requires effective techniques to resolve disputes and maintain a positive work environment. This Graduate Certificate program focuses on teaching HR professionals conflict management and dispute settlement techniques to resolve workplace conflicts and improve employee relations.

Through this program, learners will gain knowledge on conflict analysis, negotiation, mediation, and arbitration, as well as strategies for preventing conflicts and promoting a culture of respect and inclusivity.

Designed for HR professionals, managers, and leaders, this program will equip learners with the skills and knowledge needed to manage conflicts and disputes in a fair and effective manner.

By the end of this program, learners will be able to analyze conflicts, develop effective resolutions, and implement strategies to prevent future conflicts, leading to improved employee relations and a more positive work environment.

Explore the Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques today and take the first step towards becoming a skilled conflict manager and dispute resolver.

Conflict resolution is a vital skill for HR professionals, and our Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques will equip you with the expertise to navigate complex workplace disputes. This course focuses on developing effective conflict management strategies, negotiation techniques, and dispute resolution methods. By mastering these skills, you'll enhance your career prospects in HR, management, and related fields. Key benefits include improved employee relations, increased productivity, and reduced conflict-related costs. You'll also gain access to a network of industry professionals and have the opportunity to apply your knowledge through a capstone project.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Conflict Resolution Strategies •
Effective Communication in Conflict Situations •
Conflict Management Models and Theories •
Dispute Settlement Techniques and Methods •
Emotional Intelligence and Conflict Management •
Negotiation and Mediation Skills •
Workplace Bullying and Harassment Prevention •
Conflict Analysis and Assessment •
Conflict Management in Diverse Workplaces •
Resolving Workplace Conflicts and Disputes

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques

The Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques is a specialized program designed to equip students with the skills and knowledge necessary to effectively manage conflicts and disputes in the workplace.
This program focuses on teaching students the techniques and strategies required to resolve conflicts and disputes in a fair, efficient, and effective manner, with an emphasis on HR conflict management and dispute settlement techniques.
Upon completion of the program, students will be able to analyze and resolve conflicts, negotiate and mediate disputes, and develop and implement effective conflict management strategies.
The program is typically completed over a period of 6-12 months, depending on the institution and the student's prior experience and qualifications.
The Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques is highly relevant to the HR industry, as it addresses a critical need for organizations to manage conflicts and disputes in a constructive and efficient manner.
By completing this program, students will gain a deeper understanding of the complexities of workplace conflicts and disputes, as well as the skills and knowledge necessary to develop and implement effective conflict management strategies.
The program is designed to be flexible and accessible, with many institutions offering online or part-time delivery options to accommodate the needs of working professionals and students.
Graduates of the Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques can expect to find employment opportunities in HR, management, and other related fields, where their skills and knowledge in conflict management and dispute settlement can be applied.
The program is also relevant to other industries, such as law, mediation, and arbitration, where conflict management and dispute settlement skills are highly valued.
Overall, the Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques is a valuable and highly relevant program that can help students develop the skills and knowledge necessary to succeed in a variety of careers.

Why this course?

Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers in the UK reported experiencing workplace conflicts in 2020. This highlights the need for effective conflict management and dispute settlement techniques in HR.
Statistics Percentage
Employers experiencing workplace conflicts 75%
HR professionals with conflict management skills 40%
Organizations investing in conflict management training 60%

Who should enrol in Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques ?

Ideal Audience for Graduate Certificate in HR Conflict Management and Dispute Settlement Techniques This course is designed for HR professionals, managers, and individuals seeking to develop skills in conflict management and dispute settlement techniques, particularly in the UK where 1 in 5 employees experience workplace conflict (ACAS, 2020).
Key Characteristics The ideal candidate is typically an HR generalist, people manager, or someone looking to transition into an HR role. They should have a good understanding of employment law, organizational behavior, and communication skills.
Career Goals Graduates of this course can expect to progress into HR roles such as HR Advisor, HR Manager, or Conflict Resolution Specialist. They will be equipped to handle workplace conflicts, mediate disputes, and develop effective resolution strategies.
Prerequisites No prior qualifications are required, but a good understanding of HR principles and practices is essential. Applicants should also have a strong commitment to ongoing learning and professional development.