Graduate Certificate in Data-driven ICT Support Management

Wednesday, 11 February 2026 12:44:07

International applicants and their qualifications are accepted

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Overview

Overview

ICT Support Management

is a rapidly evolving field that requires professionals to be proficient in data-driven decision making.

Our Graduate Certificate in Data-driven ICT Support Management is designed for IT professionals who want to enhance their skills in managing ICT support services.

By focusing on data analysis and interpretation, this program helps learners develop a deeper understanding of ICT support management and its impact on business operations.

Some key areas of focus include:

data-driven decision making, ICT service management, and IT operations management.

Our program is ideal for IT professionals who want to transition into leadership roles or start their own ICT support businesses.

By the end of the program, learners will have gained the skills and knowledge needed to drive business growth through effective ICT support management.

Explore our Graduate Certificate in Data-driven ICT Support Management today and take the first step towards a successful career in ICT support management.

Data-driven ICT Support Management is the backbone of any successful organization. This Graduate Certificate program equips you with the skills to analyze and optimize ICT support operations, ensuring maximum efficiency and minimal downtime. By leveraging data analytics and IT service management principles, you'll gain a competitive edge in the job market. Key benefits include improved customer satisfaction, reduced costs, and enhanced career prospects in IT support management. Unique features of the course include a focus on cloud computing, cybersecurity, and project management. With this certificate, you'll be well-positioned to drive business growth and success in the ICT industry.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Data Management and Governance in ICT Support •
Cloud Computing Fundamentals for ICT Support •
Cybersecurity Threats and Risk Management in ICT Support •
Data Analytics and Visualization for ICT Support •
ICT Service Management Frameworks and Standards •
IT Project Management for ICT Support •
Network Administration and Troubleshooting •
Data-Driven Decision Making in ICT Support •
Cloud Security and Compliance for ICT Support •
ICT Support Service Level Agreements (SLAs) and Contract Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Data-driven ICT Support Management

The Graduate Certificate in Data-driven ICT Support Management is a postgraduate program designed to equip students with the skills and knowledge required to manage ICT support services effectively in today's data-driven world.
This program focuses on the application of data analytics and business acumen to drive strategic decision-making in ICT support management, enabling students to make informed decisions that drive business outcomes.
Upon completion of the program, students will be able to analyze complex ICT data, identify trends and patterns, and develop data-driven solutions to support business operations.
The Graduate Certificate in Data-driven ICT Support Management is typically completed over one year, with students undertaking four courses per semester.
The program is designed to be flexible, with online and on-campus delivery options available to suit different learning styles and commitments.
Industry relevance is a key aspect of this program, with a focus on preparing students for roles such as ICT support manager, data analyst, or business analyst in various industries, including finance, healthcare, and education.
Graduates of the Graduate Certificate in Data-driven ICT Support Management can expect to earn a salary range of $80,000 to $120,000 per annum, depending on the industry and location.
The program is designed to be completed by individuals with a bachelor's degree in a relevant field, such as computer science, information technology, or business administration.
The Graduate Certificate in Data-driven ICT Support Management is a valuable addition to any career, providing students with the skills and knowledge required to drive business outcomes through data-driven decision-making in ICT support management.
By completing this program, students can expect to enhance their career prospects, increase their earning potential, and stay ahead of the curve in today's rapidly evolving ICT landscape.

Why this course?

Graduate Certificate in Data-driven ICT Support Management is a highly sought-after qualification in today's market, driven by the increasing demand for skilled professionals in the field of Information and Communications Technology (ICT). According to a report by the UK's Office for National Statistics (ONS), the ICT sector in the UK is expected to grow by 4.5% annually, creating a significant number of job opportunities.
Year Growth Rate
2020-2021 4.5%
2021-2022 5.1%
2022-2023 4.8%

Who should enrol in Graduate Certificate in Data-driven ICT Support Management?

Ideal Audience for Graduate Certificate in Data-driven ICT Support Management Are you a UK-based IT professional looking to upskill in data analysis and support management?
Professionals in the UK ICT sector With a growing demand for data-driven decision making, this certificate is ideal for IT support managers, help desk technicians, and data analysts seeking to enhance their skills.
Individuals with a strong foundation in ICT Those with a degree in Computer Science, Information Technology, or a related field, and 2+ years of experience in the ICT sector, can benefit from this certificate.
Career changers and upskilling professionals Those looking to transition into a data-driven role or enhance their existing skills in ICT support management can also benefit from this certificate.
UK-based employers seeking to upskill their teams Organisations in the UK ICT sector can also benefit from this certificate by upskilling their existing staff and enhancing their competitiveness in the market.