Graduate Certificate in Customer Relationship Management in Automotive

Saturday, 14 February 2026 05:22:01

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management in Automotive


Develop the skills to drive business growth and customer satisfaction in the automotive industry with our Graduate Certificate in Customer Relationship Management in Automotive.


This program is designed for professionals looking to enhance their knowledge of CRM principles and practices in the automotive sector.


Learn how to analyze customer data, develop targeted marketing strategies, and implement effective sales techniques to build strong relationships with customers.

Gain a deeper understanding of the automotive industry's unique challenges and opportunities, and develop the skills to stay ahead of the competition.


Take the first step towards a career in customer-focused automotive management and explore this Graduate Certificate today.

Customer Relationship Management in Automotive is a specialized field that requires a unique blend of technical expertise and interpersonal skills. This Graduate Certificate program equips you with the knowledge and tools to build strong relationships with customers, driving business growth and loyalty. By studying Customer Relationship Management in Automotive, you'll gain a deep understanding of the industry's dynamics and develop skills in areas such as sales, marketing, and customer service. With Customer Relationship Management skills, you'll be poised for a successful career in the automotive sector, with opportunities in sales, marketing, and management roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Customer Relationship Management (CRM) in Automotive
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• Strategic Planning for Automotive CRM
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• Data Analysis and Reporting in Automotive CRM
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• Digital Marketing Strategies for Automotive CRM
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• Customer Retention and Loyalty Programs in Automotive
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• Social Media Marketing for Automotive CRM
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• Sales Force Automation in Automotive CRM
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• Customer Service and Support in Automotive CRM
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• Measuring and Evaluating CRM Performance in Automotive
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• Emerging Trends in Automotive CRM Technology

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Customer Relationship Management in Automotive

The Graduate Certificate in Customer Relationship Management in Automotive is a specialized program designed to equip students with the skills and knowledge required to excel in the automotive industry.
This program focuses on teaching students how to build and maintain strong customer relationships, which is critical for driving business growth and success in the automotive sector.
Through a combination of theoretical and practical learning, students will gain a deep understanding of customer relationship management principles, including market research, customer analysis, and relationship development.
The program also covers industry-specific topics such as automotive sales and marketing, customer service, and loyalty programs.
Upon completion of the program, graduates will be able to apply their knowledge and skills to drive business results and improve customer satisfaction in the automotive industry.
The Graduate Certificate in Customer Relationship Management in Automotive is typically completed over one year, with students attending classes on campus or online.
The program is designed to be flexible and accommodating, with students able to balance their studies with work and other commitments.
The Graduate Certificate in Customer Relationship Management in Automotive is highly relevant to the automotive industry, with many employers seeking graduates with expertise in customer relationship management.
Graduates of the program can expect to secure roles such as customer relationship manager, sales and marketing manager, or customer service manager, and can also pursue further study in related fields such as business administration or marketing.
The program is taught by experienced industry professionals who bring a wealth of knowledge and expertise to the classroom.
The Graduate Certificate in Customer Relationship Management in Automotive is a great option for individuals who are looking to launch or advance their careers in the automotive industry.
By studying this program, students will gain a competitive edge in the job market and be well-equipped to succeed in the fast-paced and dynamic automotive industry.

Why this course?

Customer Relationship Management in Automotive is a vital skill set in today's market, with the UK automotive industry experiencing significant growth. According to a report by the Society of Motor Manufacturers and Traders (SMMT), the UK automotive sector is expected to reach £140 billion in exports by 2025, creating a high demand for professionals with expertise in customer relationship management.
Year Growth Rate
2015-2020 2.5%
2020-2025 3.8%

Who should enrol in Graduate Certificate in Customer Relationship Management in Automotive?

Ideal Audience for Graduate Certificate in Customer Relationship Management in Automotive Are you a recent graduate or an experienced professional looking to kick-start a career in the automotive industry?
Key Characteristics: You should possess excellent communication and interpersonal skills, with a strong ability to build relationships and provide exceptional customer service.
Industry Insights: The UK automotive industry is a significant contributor to the country's economy, with over 17,000 car manufacturers and 8,000 dealerships. A Graduate Certificate in Customer Relationship Management in Automotive can help you stay ahead of the competition and increase your earning potential, with median salaries ranging from £25,000 to £35,000.
Career Opportunities: Upon completion of the Graduate Certificate, you can pursue various roles such as Customer Relationship Manager, Sales Representative, or Account Manager, with opportunities to progress to senior positions within the industry.