Graduate Certificate in Customer Relationship Management Consultancy

Saturday, 14 February 2026 15:20:19

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Customer Relationship Management (CRM) Consultancy

is a specialized field that helps businesses optimize their customer interactions and relationships. This Graduate Certificate program is designed for practitioners and professionals looking to enhance their skills in CRM strategy, implementation, and management.

Through this program, learners will gain a deep understanding of CRM principles, tools, and best practices, enabling them to provide expert advice to clients and drive business growth.

Some key topics covered include CRM system selection, data analysis, and process optimization, as well as stakeholder management and change management.

By completing this Graduate Certificate, learners will be equipped to deliver high-value CRM consultancy services and take their careers to the next level.

So why wait? Explore the Graduate Certificate in Customer Relationship Management Consultancy today and discover how you can make a real impact in the world of CRM.

Customer Relationship Management is at the heart of this Graduate Certificate in Customer Relationship Management Consultancy, equipping you with the skills to drive business growth through effective CRM strategies. By mastering key concepts such as data analysis, process improvement, and stakeholder engagement, you'll be able to customer relationship management consultancy with confidence. This course offers career prospects in various industries, including finance, healthcare, and technology. Unique features include a focus on practical application, industry-specific case studies, and access to a network of professionals in the field. Develop a competitive edge in the job market with this customer relationship management consultancy course.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM System Design and Implementation
• Customer Relationship Management Models and Frameworks
• Data Analysis and Reporting in CRM
• Sales Force Automation and Optimization
• Customer Service and Support Strategies
• Relationship Management and Building Trust
• CRM Technology and Software Selection
• Change Management and Organizational Development
• Measuring and Evaluating CRM Performance
• Advanced CRM Analytics and Insights

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Customer Relationship Management Consultancy

The Graduate Certificate in Customer Relationship Management Consultancy is a postgraduate program designed to equip students with the skills and knowledge required to succeed in the field of customer relationship management consultancy.
This program focuses on teaching students how to develop and implement effective customer relationship management strategies, which are essential for businesses looking to improve their customer engagement and retention rates.
Through a combination of theoretical and practical learning, students will gain a deep understanding of the principles and practices of customer relationship management consultancy, including market research, customer analysis, and relationship building.
Upon completion of the program, students will be able to apply their knowledge and skills to real-world business scenarios, making them highly sought after by employers in the industry.
The Graduate Certificate in Customer Relationship Management Consultancy is typically completed over one year, with students attending classes on campus or online.
The program is designed to be flexible, allowing students to balance their studies with work and other commitments.
The Graduate Certificate in Customer Relationship Management Consultancy is highly relevant to the current job market, with many businesses looking to invest in customer relationship management strategies to stay competitive.
Graduates of the program can expect to secure roles in customer relationship management consultancy, marketing, and sales, or pursue further study in related fields such as business administration or management.
The program is taught by experienced academics and industry professionals, providing students with a unique blend of theoretical and practical knowledge.
The Graduate Certificate in Customer Relationship Management Consultancy is recognized by employers and academic institutions alike, providing students with a high level of credibility and employability.
Overall, the Graduate Certificate in Customer Relationship Management Consultancy is an excellent choice for individuals looking to launch or advance their careers in customer relationship management consultancy.

Why this course?

Customer Relationship Management Consultancy is a highly sought-after skill in today's market, with the UK's customer service industry valued at £1.4 trillion (Source: CIPD). As businesses strive to deliver exceptional customer experiences, the demand for professionals with expertise in CRM consultancy is on the rise.
Industry Value Growth Rate
£1.4 trillion 10.3% (2020-2025)
Customer Service 12.1%
Sales and Marketing 9.5%

Who should enrol in Graduate Certificate in Customer Relationship Management Consultancy ?

Ideal Audience for Graduate Certificate in Customer Relationship Management Consultancy Are you a recent graduate looking to kick-start your career in a dynamic and fast-paced industry? Do you have a passion for understanding customer needs and developing effective solutions? If so, this course is perfect for you.
Key Characteristics: You should be a motivated and results-driven individual with excellent communication and interpersonal skills. A degree in a related field such as business, marketing, or psychology is also beneficial. In the UK, the average salary for a customer relationship management (CRM) consultant is £35,000-£45,000 per annum, with opportunities for career progression and growth.
Career Goals: Upon completing this course, you can expect to secure a role in a CRM consultancy, working with clients to develop and implement effective customer relationship management strategies. With experience, you can progress to senior roles, such as team leader or consultant, and earn salaries ranging from £50,000-£70,000 per annum.
Prerequisites: No prior experience is required, but a strong understanding of business principles, marketing concepts, and customer service skills is essential. This course is designed to equip you with the knowledge and skills needed to succeed in a CRM consultancy role.