Graduate Certificate in Customer Experience Design in Marketing

Sunday, 15 February 2026 03:20:07

International applicants and their qualifications are accepted

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Overview

Overview

Customer Experience Design in Marketing


Transform your career with a Graduate Certificate in Customer Experience Design in Marketing, focusing on creating seamless customer journeys.


Improve customer satisfaction and drive business growth by understanding customer needs and preferences. This program is designed for marketing professionals seeking to enhance their skills in customer experience design, user research, and experience mapping.

Develop a deep understanding of customer behavior and preferences, and learn how to design experiences that meet their needs.


Gain practical skills in tools like Adobe XD, Sketch, and InVision, and apply them to real-world projects. Our expert instructors will guide you through the program, providing you with the knowledge and confidence to succeed in this exciting field.

Take the first step towards a career in customer experience design and explore this Graduate Certificate program today!

Customer Experience Design is at the heart of this Graduate Certificate in Marketing, where you'll learn to craft unforgettable experiences that drive loyalty and growth. By mastering the art of customer-centric design, you'll gain a competitive edge in the job market. Key benefits include enhanced creativity, data-driven decision making, and strategic problem-solving. Career prospects are vast, with roles in marketing, product management, and UX design. Unique features of the course include collaborative project work and industry-relevant case studies. With a focus on practical skills and real-world applications, this certificate will elevate your career in customer experience design and marketing.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Customer Experience Design Fundamentals •
User Research Methods and Analysis •
Service Design Principles and Human-Centered Design •
Interaction Design for Digital Products •
Visual Design for Customer Experience •
Usability Testing and Feedback •
Customer Journey Mapping and Experience Strategy •
Designing for Accessibility and Inclusivity •
Measuring and Evaluating Customer Experience •
Designing for Business Outcomes and ROI

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Customer Experience Design in Marketing

The Graduate Certificate in Customer Experience Design in Marketing is a specialized program that focuses on teaching students the skills needed to design and implement customer experience strategies that drive business success.
By completing this program, students will gain a deep understanding of customer experience design principles, including user research, wireframing, and prototyping.
They will also learn how to apply these principles to real-world marketing challenges, such as developing customer journey maps and creating engaging brand experiences.
The program is designed to be completed in just 6-12 months, making it an ideal option for working professionals who want to upskill or reskill in this field.
Upon graduation, students will be equipped with the knowledge and skills needed to design and deliver customer experience strategies that drive business growth and customer loyalty.
The Graduate Certificate in Customer Experience Design in Marketing is highly relevant to the marketing industry, as companies increasingly recognize the importance of delivering exceptional customer experiences to stay competitive.
By focusing on customer experience design, this program helps students develop a customer-centric approach to marketing, which is essential for driving business success in today's fast-paced marketplace.
Graduates of this program can expect to find employment opportunities in a variety of roles, including customer experience manager, marketing manager, and brand manager.
Overall, the Graduate Certificate in Customer Experience Design in Marketing is a valuable investment for anyone looking to launch or advance a career in customer experience design and marketing.

Why this course?

Customer Experience Design is a vital aspect of marketing in today's market, where customer satisfaction and loyalty are paramount. According to a survey by the Chartered Institute of Marketing (CIM), 85% of UK businesses believe that customer experience is crucial to their success. Moreover, a study by the University of Warwick found that companies that prioritize customer experience see a 15% increase in revenue.
Statistic Percentage
UK businesses that believe customer experience is crucial to their success 85%
Revenue increase for companies that prioritize customer experience 15%

Who should enrol in Graduate Certificate in Customer Experience Design in Marketing?

Ideal Audience for Graduate Certificate in Customer Experience Design in Marketing Are you a marketing professional looking to upskill and stay ahead of the curve? Do you want to create customer-centric experiences that drive business growth and loyalty?
Demographics: Our Graduate Certificate in Customer Experience Design in Marketing is ideal for marketing professionals aged 25-45, with 2-10 years of experience, from various industries, including finance, retail, and technology.
Skills and Interests: You should have a strong understanding of marketing principles, customer behavior, and design thinking. You should also be interested in data analysis, user research, and experience mapping.
Career Goals: Upon completion of the Graduate Certificate, you can expect to gain a competitive edge in the job market and pursue roles such as Customer Experience Manager, UX Designer, or Marketing Manager.
UK Statistics: In the UK, the demand for customer experience professionals is expected to grow by 15% by 2025, with an average salary of £45,000 per annum. Our Graduate Certificate can help you stay ahead of the curve and capitalize on this growing demand.