Graduate Certificate in CRM in Sales Management

Saturday, 14 February 2026 21:24:44

International applicants and their qualifications are accepted

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Overview

Overview

CRM in Sales Management

A CRM (Customer Relationship Management) system is a powerful tool for sales teams to manage customer interactions and data.

Our Graduate Certificate in CRM in Sales Management is designed for sales professionals who want to upskill and enhance their knowledge of CRM systems.

With this program, you'll learn how to implement and utilize CRM tools to improve sales performance, customer engagement, and overall business outcomes.

Some key topics covered include: sales strategy, account management, lead generation, and sales analytics.

Our program is ideal for sales managers, team leaders, and professionals looking to advance their careers in sales and customer success.

By the end of the program, you'll be equipped with the skills and knowledge to effectively manage customer relationships and drive business growth.

Take the first step towards becoming a CRM expert and explore our Graduate Certificate in CRM in Sales Management today!

CRM in Sales Management is a game-changer for professionals looking to elevate their careers. This Graduate Certificate program equips you with the skills to implement and optimize CRM systems, driving sales growth and customer satisfaction. By mastering CRM principles, you'll gain a competitive edge in the market, enhancing your ability to analyze customer data, personalize interactions, and streamline sales processes. With CRM expertise, you'll unlock new career opportunities in sales leadership, business development, and consulting. Unique features include hands-on training, industry connections, and a focus on practical application, ensuring you're job-ready upon completion.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Sales Strategy and Planning •
• Customer Relationship Management (CRM) Systems •
• Sales Process Improvement and Optimization •
• Sales Performance Measurement and Analysis •
• Account Management and Relationship Building •
• Sales Enablement and Training •
• Digital Marketing for Sales Enablement •
• Sales Analytics and Data-Driven Decision Making •
• Sales Leadership and Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in CRM in Sales Management

The Graduate Certificate in CRM in Sales Management is a specialized program designed to equip students with the knowledge and skills required to succeed in sales management, particularly in the context of Customer Relationship Management (CRM) systems.
By completing this program, students can expect to gain a deep understanding of CRM principles, including data management, sales forecasting, and customer engagement strategies. They will also learn how to leverage CRM technology to drive sales growth, improve customer satisfaction, and enhance overall business performance.
The duration of the Graduate Certificate in CRM in Sales Management typically ranges from 6 to 12 months, depending on the institution and the student's prior experience and qualifications. This allows students to balance their studies with their work or other commitments, making it an ideal option for working professionals looking to upskill or reskill.
The industry relevance of this program is high, as CRM systems are increasingly becoming an essential tool for businesses to manage their customer relationships and drive sales growth. By acquiring the skills and knowledge required to implement and manage CRM systems, graduates of this program can expect to secure high-demand jobs in sales management, marketing, and business development.
Graduates of the Graduate Certificate in CRM in Sales Management can expect to develop a range of skills, including data analysis, sales strategy, and customer service. They will also gain a strong understanding of CRM software and technology, including sales automation, marketing automation, and customer engagement platforms.
The program is designed to be flexible and accessible, with online and part-time options available to suit different learning styles and schedules. This makes it an ideal option for students who need to balance their studies with other commitments, such as work or family responsibilities.
Overall, the Graduate Certificate in CRM in Sales Management is a valuable program that can help students develop the skills and knowledge required to succeed in sales management and drive business growth through effective CRM implementation and management.

Why this course?

Graduate Certificate in CRM in Sales Management holds immense significance in today's market, where customer relationship management (CRM) has become an indispensable tool for businesses to stay competitive. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK marketers believe that CRM is crucial for their organization's success.
Year Percentage of UK Businesses Using CRM
2018 44%
2020 62%
2022 75%

Who should enrol in Graduate Certificate in CRM in Sales Management?

Ideal Audience for Graduate Certificate in CRM in Sales Management Are you a sales professional looking to upskill and stay ahead in the UK job market?
Sales Managers With over 4.5 million sales jobs available in the UK, a Graduate Certificate in CRM in Sales Management can help you stand out from the competition and increase your earning potential.
Sales Representatives If you're a sales representative looking to progress to a management role or start your own business, this course can provide you with the skills and knowledge needed to succeed.
Business Owners As a business owner, a Graduate Certificate in CRM in Sales Management can help you improve your sales strategy, increase revenue, and stay ahead of the competition in the UK market.
Key Skills Effective CRM implementation, sales strategy development, leadership and management, data analysis, and customer relationship management.
Career Benefits Increased earning potential, career advancement opportunities, improved sales performance, and enhanced business growth.