Graduate Certificate in CRM Systems

Thursday, 12 February 2026 13:58:09

International applicants and their qualifications are accepted

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Overview

Overview

CRM Systems

are the backbone of modern business operations, and a Graduate Certificate in CRM Systems is designed to equip you with the skills to succeed in this field.

Learn how to design, implement, and manage effective CRM systems that drive customer engagement and revenue growth.

Our program is tailored for professionals looking to upskill or reskill in CRM, sales, and marketing, and is ideal for those in industries such as finance, healthcare, and retail.

Through a combination of online and offline learning, you'll gain hands-on experience with industry-leading CRM software and develop a deep understanding of CRM best practices.

By the end of the program, you'll be equipped to analyze customer data, create personalized marketing campaigns, and optimize sales processes.

Take the first step towards a career in CRM and explore our Graduate Certificate in CRM Systems today!

CRM Systems are revolutionizing the way businesses interact with customers, and this Graduate Certificate in CRM Systems will equip you with the skills to thrive in this exciting field. By mastering CRM Systems, you'll gain a competitive edge in the job market, with career prospects in sales, marketing, and customer service. This course offers CRM Systems training, focusing on data management, analytics, and implementation. You'll also explore key concepts like customer relationship management, sales force automation, and contact management. With CRM Systems expertise, you'll enhance customer experiences, drive revenue growth, and stay ahead of the curve.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• CRM Fundamentals •
• Data Management in CRM Systems •
• Contact Management and Relationship Analysis •
• Sales Force Automation and Forecasting •
• Marketing Automation and Lead Management •
• Customer Service and Support in CRM •
• Data Analytics and Reporting in CRM •
• Integration of CRM with Other Business Systems •
• Security and Compliance in CRM Systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in CRM Systems

The Graduate Certificate in CRM Systems is a specialized program designed to equip students with the knowledge and skills required to implement and manage customer relationship management (CRM) systems effectively.
This program focuses on teaching students how to design, implement, and maintain CRM systems that meet the needs of businesses and organizations, with an emphasis on data analysis, customer service, and sales performance.
Upon completion of the program, students can expect to gain a range of skills, including CRM system configuration, data management, and reporting, as well as the ability to analyze customer data and develop targeted marketing campaigns.
The Graduate Certificate in CRM Systems typically takes one year to complete and consists of four courses, which can be taken full-time or part-time.
The program is highly relevant to the business world, as more and more organizations are recognizing the importance of CRM systems in driving sales growth, improving customer satisfaction, and increasing operational efficiency.
Graduates of the Graduate Certificate in CRM Systems can pursue a range of career opportunities, including CRM analyst, business analyst, and sales performance analyst, and can also move into senior roles such as CRM manager or business development manager.
The program is also highly relevant to industries such as finance, healthcare, and retail, where CRM systems are widely used to manage customer relationships and drive business growth.
Overall, the Graduate Certificate in CRM Systems is a valuable program that can help students develop the skills and knowledge required to succeed in a rapidly changing business environment.

Why this course?

Graduate Certificate in CRM Systems holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of marketers in the UK use CRM systems to manage customer relationships. Moreover, a study by the Market Research Society found that 60% of businesses in the UK have implemented CRM systems to improve customer engagement.
Year Number of Businesses Implementing CRM Systems
2018 45%
2019 55%
2020 65%
2021 75%

Who should enrol in Graduate Certificate in CRM Systems?

Ideal Audience for Graduate Certificate in CRM Systems Are you a business professional looking to enhance your skills in customer relationship management?
Professionals in Sales, Marketing, and Customer Service With over 90% of UK businesses using CRM systems, this course is ideal for those working in sales, marketing, and customer service roles.
New Entrants to the Workforce If you're new to the workforce or looking to transition into a CRM-related role, this course provides a solid foundation in CRM principles and practices.
Existing Professionals Seeking Upgrades If you're already working in a CRM-related role but want to enhance your skills and knowledge, this course is designed to help you stay up-to-date with the latest CRM trends and technologies.