Graduate Certificate in Business Sales and Customer Relations

Wednesday, 31 December 2025 18:41:43

International applicants and their qualifications are accepted

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Overview

Overview

Business Sales and Customer Relations

Develop the skills to succeed in a sales-driven business environment with our Graduate Certificate in Business Sales and Customer Relations.


This program is designed for career changers and professionals looking to enhance their sales and customer service skills, with a focus on building strong relationships and driving business growth.


Through a combination of online and face-to-face learning, you'll gain a deep understanding of sales strategies, customer needs, and industry trends, as well as develop essential skills in communication, negotiation, and problem-solving.


Our Graduate Certificate in Business Sales and Customer Relations is perfect for those looking to advance their careers in sales, account management, or customer success.


Take the first step towards a successful sales career and explore our Graduate Certificate in Business Sales and Customer Relations today!

Business Sales is the backbone of any successful organization, and our Graduate Certificate in Business Sales and Customer Relations will equip you with the skills to excel in this field. This comprehensive course focuses on developing your sales and customer service skills, enabling you to build strong relationships with clients and drive business growth. With business sales expertise, you'll enjoy career prospects in various industries, including retail, finance, and technology. Our unique features include interactive modules, industry-specific case studies, and a mentorship program to guide you throughout your journey. By the end of the course, you'll be equipped to business sales like a pro.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Sales Strategy and Planning •
• Customer Relationship Management (CRM) •
• Business-to-Business (B2B) Sales Techniques •
• Sales Communication and Presentation Skills •
• Negotiation and Closing Deals •
• Customer Needs Analysis and Segmentation •
• Sales Performance Measurement and Analysis •
• International Sales and Marketing •
• Digital Sales and E-commerce Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Business Sales and Customer Relations

The Graduate Certificate in Business Sales and Customer Relations is a postgraduate program designed to equip students with the necessary skills and knowledge to excel in sales and customer-facing roles within the business world.
This program focuses on developing students' understanding of business principles, sales strategies, and customer relationship management techniques.
Upon completion, students will be able to analyze customer needs, develop effective sales strategies, and build strong relationships with clients.
The Graduate Certificate in Business Sales and Customer Relations is typically offered over one semester, providing students with a flexible and intensive learning experience.
The program is highly relevant to the business industry, as companies continue to prioritize customer satisfaction and sales performance.
Graduates of this program can pursue careers in sales, account management, business development, and customer success, among other roles.
The Graduate Certificate in Business Sales and Customer Relations is an excellent choice for individuals looking to transition into a sales or customer-facing role, or for those seeking to enhance their existing skills and knowledge.
By studying this program, students will gain a deeper understanding of the business world and develop the skills necessary to succeed in a rapidly changing marketplace.
The Graduate Certificate in Business Sales and Customer Relations is recognized by employers across various industries, including finance, retail, and technology.
This program is designed to provide students with a solid foundation in sales and customer relations, preparing them for success in a competitive business environment.
Graduates of this program will be equipped with the knowledge and skills necessary to drive business growth, improve customer satisfaction, and increase sales performance.

Why this course?

Graduate Certificate in Business Sales and Customer Relations is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing, 75% of businesses believe that effective sales and customer relations are crucial for their success. In fact, a study by the British Retail Consortium found that 60% of retailers in the UK believe that customer service is the key to differentiating themselves from competitors.
Statistic Percentage
Businesses that believe effective sales and customer relations are crucial for success 75%
Retailers in the UK that believe customer service is key to differentiation 60%

Who should enrol in Graduate Certificate in Business Sales and Customer Relations?

Ideal Audience for Graduate Certificate in Business Sales and Customer Relations Are you a recent graduate looking to kick-start your career in sales and customer relations? Do you want to develop the skills to succeed in a fast-paced business environment?
Demographics: Typically, our ideal students are individuals with a bachelor's degree in any field, aged 22-30, from the UK. According to the Chartered Institute of Marketing, 75% of marketers in the UK are under the age of 35.
Career Goals: Our students aim to secure roles in sales, customer service, or account management within a short period after completing the course. In the UK, the average salary for a sales professional is £25,000-£35,000 per annum, with opportunities for career progression.
Skills and Knowledge: Our Graduate Certificate in Business Sales and Customer Relations equips students with essential skills in sales, customer relations, and business acumen. Students will gain knowledge of sales techniques, customer needs analysis, and relationship-building strategies.