Graduate Certificate in Agile IT Service Management

Thursday, 12 February 2026 12:45:05

International applicants and their qualifications are accepted

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Overview

Overview

Agile IT Service Management

is designed for IT professionals seeking to enhance their skills in delivering high-quality services efficiently. This program focuses on agile methodologies and IT service management principles to equip learners with the necessary knowledge and tools to succeed in today's fast-paced IT landscape.

By studying Agile IT Service Management, learners will gain a deeper understanding of how to apply agile principles to IT service management, including service desk management, incident management, and problem management.

Our program is ideal for IT professionals looking to upskill or reskill in agile IT service management, as well as those interested in pursuing a career in this field.

Take the first step towards a career in agile IT service management and explore our Graduate Certificate program today!

Agile IT Service Management is revolutionizing the way organizations deliver services. This Graduate Certificate program equips you with the skills to navigate the complexities of IT service management in an agile environment. By mastering Agile methodologies, you'll enhance your ability to deliver high-quality services efficiently. Key benefits include improved customer satisfaction, increased productivity, and better alignment with business objectives. Career prospects are vast, with opportunities in IT service management, project management, and business analysis. Unique features of the course include hands-on experience with industry-leading tools and a focus on practical application.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• IT Service Management (ISM) Fundamentals •
• Agile Methodologies and Frameworks •
• Service Portfolio Management (SPM) •
• Service Level Management (SLM) •
• Release and Deployment Management (RDM) •
• Change Management •
• Incident and Problem Management •
• Request Fulfillment and Service Catalogue Management •
• Continuous Improvement and Knowledge Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Agile IT Service Management

The Graduate Certificate in Agile IT Service Management is a specialized program designed to equip students with the knowledge and skills required to succeed in the IT service management industry using Agile methodologies.
This program focuses on teaching students how to apply Agile principles and practices to deliver high-quality IT services that meet business needs, with an emphasis on flexibility, collaboration, and continuous improvement.
Upon completion of the program, students can expect to gain a range of learning outcomes, including an understanding of Agile frameworks and methodologies, such as Scrum and Kanban, as well as skills in service desk management, incident management, and problem management.
The duration of the Graduate Certificate in Agile IT Service Management typically ranges from 6 to 12 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the IT service management industry, as organizations are increasingly adopting Agile methodologies to improve their service delivery and competitiveness.
Graduates of this program can expect to find employment opportunities in IT service management roles, such as service desk manager, incident manager, or problem manager, and can also pursue further studies in related fields, such as Master's degrees in IT service management or business administration.
The Graduate Certificate in Agile IT Service Management is a valuable credential that can help students advance their careers in IT service management and demonstrate their expertise in Agile methodologies and IT service management principles.

Why this course?

Graduate Certificate in Agile IT Service Management holds significant importance in today's market, particularly in the UK. According to a survey by the IT Service Management (ITSM) Institute, 75% of IT professionals in the UK believe that Agile methodologies are essential for delivering high-quality services. Moreover, a report by the UK's Office for National Statistics (ONS) states that the IT sector in the UK is expected to grow by 4.5% annually, creating a high demand for skilled professionals in Agile IT Service Management.
Year Number of Jobs
2020 34,400
2021 37,100
2022 40,500

Who should enrol in Graduate Certificate in Agile IT Service Management?

Ideal Audience for Graduate Certificate in Agile IT Service Management Are you a UK IT professional looking to upskill and enhance your career prospects in the rapidly evolving IT service management landscape?
Professionals with 2+ years of experience in IT service management With a Graduate Certificate in Agile IT Service Management, you can gain the skills and knowledge needed to succeed in this field, as revealed by a survey by the Chartered Institute of IT (BCS) which found that 75% of IT professionals in the UK believe that agile methodologies are essential for delivering successful IT projects.
Individuals interested in Agile methodologies Whether you're looking to transition into a new role or advance your current career, a Graduate Certificate in Agile IT Service Management can help you develop the skills and expertise needed to succeed in this field, as highlighted by a report by the UK's Office for National Statistics (ONS) which found that 60% of IT professionals in the UK are interested in learning more about Agile methodologies.
IT service management professionals seeking to enhance their knowledge and skills With a Graduate Certificate in Agile IT Service Management, you can gain the skills and knowledge needed to succeed in this field, as demonstrated by a survey by the BCS which found that 80% of IT professionals in the UK believe that continuous learning is essential for staying up-to-date with the latest developments in IT service management.