Graduate Certificate in Advanced IT Support Technician Practices

Thursday, 12 February 2026 07:48:04

International applicants and their qualifications are accepted

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Overview

Overview

IT Support Technician


Develop advanced skills in IT support practices with our Graduate Certificate program, designed for IT professionals seeking to enhance their expertise.


Gain in-depth knowledge of technical troubleshooting, problem-solving, and service delivery, enabling you to provide high-quality support to clients.


Some of the key topics covered include:

Advanced hardware and software troubleshooting, IT service management, and cloud computing.


Our program is ideal for IT support technicians looking to advance their careers or transition into leadership roles.


Explore this Graduate Certificate program and discover how you can take your IT support skills to the next level.

IT professionals seeking to advance their careers can benefit from the Graduate Certificate in Advanced IT Support Technician Practices. This course equips students with the skills to design, implement, and maintain complex IT systems, ensuring optimal performance and security. By specializing in IT support, graduates can expect IT careers with high demand and competitive salaries. Unique features of the course include hands-on training, industry-recognized certifications, and collaboration with experienced professionals. Graduates can also expect improved job prospects, with opportunities in IT support, project management, and technical leadership roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management Fundamentals
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Network Fundamentals and Protocols
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Operating System Installation and Configuration
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Hardware Troubleshooting and Maintenance
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Software Installation and Configuration
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Cloud Computing Fundamentals
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Security Best Practices for IT Support
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IT Support Communication and Documentation
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Help Desk Operations and Management
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Advanced Troubleshooting Techniques and Tools

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Advanced IT Support Technician Practices

The Graduate Certificate in Advanced IT Support Technician Practices is a specialized program designed to equip students with the skills and knowledge required to succeed in the IT industry.
This program focuses on advanced IT support practices, including network administration, cybersecurity, and help desk management.
Upon completion, graduates will be able to analyze and resolve complex technical issues, design and implement IT solutions, and provide expert-level support to clients.
The duration of the Graduate Certificate in Advanced IT Support Technician Practices is typically one year, with students completing coursework and assignments over a period of 12 months.
The program is highly relevant to the IT industry, with many employers seeking skilled IT support technicians who can provide advanced technical support and guidance.
Graduates of this program will have the skills and knowledge required to work in a variety of IT roles, including senior IT support technician, IT project manager, or IT consultant.
The Graduate Certificate in Advanced IT Support Technician Practices is an excellent choice for individuals who want to advance their careers in the IT industry or transition into a new role.
By completing this program, students will gain a deeper understanding of IT support practices and be able to apply their knowledge in a real-world setting.
The program is designed to be flexible, with online and on-campus delivery options available to suit different learning styles and schedules.
Graduates of the Graduate Certificate in Advanced IT Support Technician Practices will be in high demand by employers, with many seeking skilled IT support technicians who can provide advanced technical support and guidance.

Why this course?

Graduate Certificate in Advanced IT Support Technician Practices holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Information Technology (CIIT), the demand for IT support professionals is expected to increase by 10% annually, with a projected shortage of over 100,000 skilled technicians by 2025.
Year Number of Jobs
2020 45,000
2021 50,000
2022 55,000
2023 60,000

Who should enrol in Graduate Certificate in Advanced IT Support Technician Practices?

Ideal Audience for Graduate Certificate in Advanced IT Support Technician Practices Individuals seeking to upskill in IT support and enhance their career prospects in the UK, where the demand for skilled IT professionals is high, with over 100,000 IT and telecommunications vacancies available in 2022 (Source: Reed.co.uk)
Typically possess a good understanding of IT fundamentals, having completed a Level 3 qualification or equivalent, such as a BTEC or NVQ in IT Those working in IT support roles, looking to progress to senior positions or take on more complex technical challenges, with the UK's IT sector expected to grow by 4.5% annually from 2022 to 2025 (Source: PwC)
Possess excellent problem-solving skills, with the ability to work independently and as part of a team, and have strong communication and interpersonal skills Individuals interested in pursuing a career in IT project management, with the Graduate Certificate in Advanced IT Support Technician Practices providing a solid foundation for further study or professional certifications, such as CompTIA A+ or Cisco CCNA