Graduate Certificate in Advanced IT Software Support

Tuesday, 10 February 2026 10:07:14

International applicants and their qualifications are accepted

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Overview

Overview

IT Software Support

is a rapidly evolving field that requires skilled professionals to resolve complex technical issues. The Graduate Certificate in Advanced IT Software Support is designed for IT professionals looking to enhance their skills and knowledge in software support.

With this program, you'll gain in-depth understanding of software troubleshooting, configuration, and deployment. You'll also learn about IT service management, cloud computing, and cybersecurity.

Our program is tailored to meet the needs of working professionals who want to advance their careers in IT software support. You'll study online and have the flexibility to complete coursework on your own schedule.

By completing this graduate certificate, you'll be equipped with the skills and knowledge to provide expert-level support for complex software issues. Take the first step towards a rewarding career in IT software support – explore our program today!

IT Software Support is the backbone of any organization's technology infrastructure. Our Graduate Certificate in Advanced IT Software Support equips you with the skills to excel in this field, providing IT software support that is efficient, effective, and customer-centric. You'll gain expertise in troubleshooting, problem-solving, and technical analysis, as well as knowledge of industry-leading software and technologies. With this course, you'll enjoy career prospects in top-tier companies, excellent salaries, and opportunities for career advancement. Unique features include hands-on training, mentorship, and access to our extensive network of industry professionals.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management Fundamentals
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Cloud Computing Concepts
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Software Application Support
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IT Project Management
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Network Fundamentals
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Database Management Systems
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IT Security and Risk Management
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Help Desk and Support Services
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IT Service Desk Operations
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Technical Writing and Documentation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Advanced IT Software Support

The Graduate Certificate in Advanced IT Software Support is a postgraduate program designed to equip students with the skills and knowledge required to succeed in the IT industry, particularly in software support roles.
This program focuses on providing students with a deep understanding of software applications, hardware, and networking fundamentals, as well as advanced IT concepts such as cloud computing, cybersecurity, and data analytics.
Upon completion of the program, students will be able to demonstrate their ability to analyze and resolve complex software-related issues, design and implement effective software support solutions, and collaborate with IT teams to deliver high-quality support services.
The Graduate Certificate in Advanced IT Software Support typically takes one year to complete and consists of four courses, each lasting eight weeks.
The program is highly relevant to the IT industry, with many employers seeking skilled professionals who can provide advanced software support services.
Graduates of this program can pursue careers in software support, technical writing, IT project management, and technical sales, among others.
The program is designed to be flexible, with online and on-campus delivery options available to accommodate different learning styles and schedules.
Industry partners and employers are actively involved in the program, providing students with opportunities for internships, mentorship, and job placement.
The Graduate Certificate in Advanced IT Software Support is a valuable investment for individuals looking to advance their careers in the IT industry, particularly in software support roles.

Why this course?

Graduate Certificate in Advanced IT Software Support is a highly sought-after qualification in today's market, with the UK's IT sector experiencing significant growth. According to a report by the UK's Office for National Statistics (ONS), the IT industry in the UK is expected to grow by 4.3% annually, creating new job opportunities for skilled professionals.
Year Growth Rate
2020-2021 3.2%
2021-2022 4.1%
2022-2023 4.3%

Who should enrol in Graduate Certificate in Advanced IT Software Support ?

Ideal Audience for Graduate Certificate in Advanced IT Software Support Are you a tech-savvy individual looking to kickstart a career in IT software support? Do you have a strong foundation in IT and a passion for delivering top-notch technical assistance? If so, this Graduate Certificate is perfect for you.
Key Characteristics: Typically, our students are IT professionals with at least 2 years of experience in software support, holding qualifications such as Level 3 IT Support Technician or equivalent. They possess excellent communication and problem-solving skills, with a strong understanding of software applications, hardware, and networking fundamentals.
Career Goals: Upon completion of this Graduate Certificate, you can expect to progress into senior IT support roles, such as Team Lead or Technical Support Manager, with average salaries ranging from £35,000 to £50,000 per annum in the UK. With the increasing demand for skilled IT professionals, this certification can also open doors to opportunities in related fields like software development, data analysis, or cybersecurity.
Prerequisites: To be eligible for this Graduate Certificate, you should have a good understanding of IT concepts, including hardware, software, networking, and security. A minimum of Level 2 IT qualifications or equivalent experience is recommended. Our admissions team will assess your application and provide guidance on any necessary prerequisites.