Graduate Certificate in AI-Based CRM for Sales Performance

Thursday, 12 February 2026 23:45:53

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing the sales landscape, and a Graduate Certificate in AI-Based CRM for Sales Performance is designed to equip you with the skills to thrive in this new era.


Developed for sales professionals and business leaders, this program focuses on integrating AI-powered Customer Relationship Management (CRM) systems to drive sales performance and customer engagement.


Through a combination of theoretical foundations and practical applications, you'll learn how to leverage AI-driven analytics, predictive modeling, and automation to optimize sales strategies and improve customer outcomes.


By the end of the program, you'll be equipped with the knowledge and skills to implement AI-based CRM solutions that drive business growth and competitive advantage.


Ready to unlock the full potential of AI in sales? Explore our Graduate Certificate in AI-Based CRM for Sales Performance and discover how you can stay ahead of the curve in this rapidly evolving industry.

AI-Based CRM for Sales Performance is a cutting-edge program that revolutionizes sales strategies with artificial intelligence. This Graduate Certificate course equips you with the skills to leverage AI in customer relationship management, enhancing sales performance and customer satisfaction. By mastering AI-powered CRM tools, you'll gain a competitive edge in the job market, with career prospects in sales, marketing, and business development. Unique features include personalized sales forecasting, predictive lead scoring, and data-driven decision-making. With this program, you'll be able to analyze customer behavior, identify trends, and optimize sales strategies for maximum ROI.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Machine Learning Fundamentals for CRM •
Natural Language Processing (NLP) in AI-Based CRM •
Predictive Analytics for Sales Performance •
Data Mining Techniques for CRM •
Computer Vision Applications in Sales Automation •
Chatbots and Virtual Assistants in AI-Based CRM •
Sentiment Analysis for Customer Feedback •
Recommendation Systems for Personalized Sales •
Ethics and Bias in AI-Based CRM Systems •
Big Data Analytics for Sales Performance Optimization

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in AI-Based CRM for Sales Performance

The Graduate Certificate in AI-Based CRM for Sales Performance is a specialized program designed to equip students with the knowledge and skills required to succeed in the field of artificial intelligence (AI) and customer relationship management (CRM) for sales performance. This program focuses on teaching students how to leverage AI-based CRM systems to analyze customer data, identify sales opportunities, and optimize sales performance. By the end of the program, students will be able to apply AI-driven insights to improve sales forecasting, lead generation, and customer engagement. The duration of the Graduate Certificate in AI-Based CRM for Sales Performance is typically 6-12 months, depending on the institution and the student's prior experience. This program is ideal for working professionals, entrepreneurs, and students looking to upskill in the field of AI and CRM. The program covers a range of topics, including machine learning, data analytics, and sales strategy, as well as AI-powered CRM tools and platforms. Students will also learn how to integrate AI-based CRM systems with other business functions, such as marketing and customer service. The Graduate Certificate in AI-Based CRM for Sales Performance is highly relevant to the sales and marketing industries, where AI and CRM are increasingly being adopted. By completing this program, students will gain a competitive edge in the job market and be able to drive business growth through data-driven decision making. Upon completion of the program, students can expect to earn a recognized qualification and gain access to a network of industry professionals and alumni. The program is also designed to be flexible, with online and part-time options available to accommodate different learning styles and schedules.

Why this course?

Graduate Certificate in AI-Based CRM for Sales Performance holds immense significance in today's market, where businesses are increasingly adopting AI-powered customer relationship management (CRM) systems to enhance sales performance. According to a survey by the Centre for Retail Research, the UK retail industry is expected to invest £1.4 billion in AI technology by 2025, with AI-based CRM being a key area of focus.
Year Investment in AI Technology (£m)
2020 £430
2021 £630
2022 £840
2023 £1,050
2024 £1,260
2025 £1,470

Who should enrol in Graduate Certificate in AI-Based CRM for Sales Performance?

Ideal Audience for Graduate Certificate in AI-Based CRM for Sales Performance Sales professionals in the UK looking to boost their performance and stay ahead of the competition are the primary target audience for this course.
Key Characteristics: Professionals with 2-5 years of sales experience, working in industries such as finance, retail, or technology, and seeking to enhance their skills in AI-powered sales tools and strategies.
UK-Specific Statistics: According to a report by the Centre for Retail Research, the UK retail industry is expected to invest £1.4 billion in CRM technology by 2025, highlighting the growing demand for AI-based CRM solutions.
Learning Objectives: Upon completion of the course, learners will be able to design and implement AI-powered CRM systems, analyze sales data, and develop data-driven sales strategies to drive business growth and improve sales performance.