Graduate Certificate in AI in CRM and Sales Analytics

Sunday, 15 February 2026 17:37:24

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) in CRM and Sales Analytics


Unlock the power of AI to transform your sales strategy and customer relationships.


Some of the key benefits of this program include:

Develop advanced skills in AI-driven sales forecasting, customer segmentation, and personalization.


Gain a deeper understanding of how to leverage AI in CRM systems to enhance sales performance and customer engagement.


Perfect for:

Professionals looking to upskill in AI and sales analytics, or those seeking to transition into a new role.


Explore this Graduate Certificate in AI in CRM and Sales Analytics and discover how AI can revolutionize your sales strategy.

AI in CRM and Sales Analytics Graduate Certificate equips you with the skills to drive business growth through data-driven decision making. This innovative program combines AI and sales analytics to provide a unique perspective on customer relationship management. By leveraging machine learning algorithms and data visualization tools, you'll gain a competitive edge in the job market. Key benefits include enhanced sales forecasting, personalized customer experiences, and improved sales performance. Career prospects are vast, with opportunities in sales, marketing, and business development. Unique features include a focus on AI-powered CRM systems and real-world case studies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Machine Learning for CRM
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Sales Forecasting and Prediction
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Natural Language Processing in CRM
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Data Mining for Sales Analytics
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Predictive Modeling for Customer Segmentation
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Text Analytics for Sales Insights
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Big Data Analytics for CRM
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Advanced Statistical Methods for Sales Analysis
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CRM Data Visualization and Reporting
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Ethics and Governance in AI for CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in AI in CRM and Sales Analytics

The Graduate Certificate in AI in CRM and Sales Analytics is a specialized program designed to equip students with the skills and knowledge required to succeed in the field of artificial intelligence, customer relationship management, and sales analytics. This program focuses on the application of AI technologies, such as machine learning and natural language processing, to drive business growth and improve sales performance. Students will learn how to leverage AI-powered tools and techniques to analyze customer data, identify trends, and make data-driven decisions. Upon completion of the program, students can expect to gain the following learning outcomes:
- Develop a deep understanding of AI technologies and their applications in CRM and sales analytics
- Learn how to design and implement AI-powered solutions to drive business growth and improve sales performance
- Acquire skills in data analysis, machine learning, and natural language processing
- Understand how to integrate AI technologies with existing CRM systems and sales processes
- Develop a portfolio of projects that demonstrate the application of AI in CRM and sales analytics The duration of the Graduate Certificate in AI in CRM and Sales Analytics is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
This program is highly relevant to the current job market, as many organizations are looking for professionals who can leverage AI technologies to drive business growth and improve sales performance.
Career opportunities for graduates of this program include roles such as AI Business Analyst, Sales Intelligence Analyst, and CRM Data Scientist.
Industry relevance is also high, as the program covers topics such as customer segmentation, predictive analytics, and chatbots, which are all in high demand by organizations across various industries.

Why this course?

Graduate Certificate in AI for CRM and Sales Analytics is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of marketers believe that AI will have a significant impact on their industry by 2025. In the UK alone, the AI market is expected to reach £4.9 billion by 2025, growing at a CAGR of 22.9% (Source: MarketsandMarkets).
Year AI Market Size (UK)
2020 £1.4 billion
2023 £2.3 billion
2025 £4.9 billion

Who should enrol in Graduate Certificate in AI in CRM and Sales Analytics?

Ideal Audience for Graduate Certificate in AI in CRM and Sales Analytics Are you a sales professional, marketing expert, or business analyst looking to upskill in the rapidly evolving field of Artificial Intelligence (AI) and Customer Relationship Management (CRM)?
Key Characteristics: You should be a UK-based professional with at least 2 years of experience in sales, marketing, or a related field, with a strong understanding of CRM software and data analysis tools.
Career Goals: Upon completion of the Graduate Certificate in AI in CRM and Sales Analytics, you can expect to enhance your career prospects in roles such as AI Business Analyst, CRM Consultant, or Sales Intelligence Analyst, with average salaries ranging from £40,000 to £60,000 per annum in the UK.
Prerequisites: A bachelor's degree in a relevant field, proficiency in Microsoft Office, and basic knowledge of programming languages such as Python or R are essential prerequisites for this programme.