Global Certificate in Workplace Conflict Resolution Skills

Saturday, 14 February 2026 11:22:54

International applicants and their qualifications are accepted

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Overview

Overview

Conflict Resolution

Effective communication and conflict resolution skills are essential for a harmonious and productive workplace.

The Global Certificate in Workplace Conflict Resolution Skills is designed for professionals who want to improve their ability to manage conflicts and create a positive work environment.

Through this program, learners will gain the knowledge and skills needed to resolve conflicts in a fair, respectful, and professional manner.

Some key areas covered in the program include:

identifying and analyzing conflict triggers, active listening, and effective communication techniques.

learners will also learn how to create a safe and respectful work environment, build trust, and develop problem-solving skills.

By the end of the program, learners will be equipped with the skills and knowledge to resolve conflicts in a constructive and respectful way.

Take the first step towards creating a more harmonious and productive workplace. Explore the Global Certificate in Workplace Conflict Resolution Skills today and discover how you can make a positive impact on your organization.

Conflict resolution skills are essential for any workplace, and our Global Certificate in Workplace Conflict Resolution Skills can help you master them. This comprehensive course teaches you how to identify, analyze, and resolve conflicts effectively, leading to improved relationships, increased productivity, and enhanced career prospects. By learning from experienced instructors and industry experts, you'll gain valuable skills in communication, negotiation, and problem-solving. With this certificate, you'll be able to conflict resolve issues in a fair and impartial manner, making you a valuable asset to any organization. Upon completion, you'll receive a globally recognized certificate, opening doors to new career opportunities in HR, management, and more.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills
• Conflict Analysis and Identification
• Active Listening and Empathy
• Negotiation and Mediation Techniques
• Conflict Resolution Strategies
• Cultural Sensitivity and Awareness
• Managing Power Dynamics
• Building Trust and Rapport
• Managing Emotions and Stress
• Creating a Positive Conflict Resolution Culture

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Workplace Conflict Resolution Skills

The Global Certificate in Workplace Conflict Resolution Skills is a comprehensive program designed to equip individuals with the necessary skills to effectively manage and resolve conflicts in the workplace.
This certificate program focuses on teaching participants how to identify and address conflicts early on, thereby preventing them from escalating into full-blown disputes.
Upon completion of the program, participants will be able to analyze conflicts, communicate effectively, and develop strategies to resolve conflicts in a fair and impartial manner.
The learning outcomes of this program include the ability to recognize and manage conflict, negotiate effectively, and develop a culture of respect and inclusivity in the workplace.
The duration of the program varies depending on the institution offering it, but most programs take around 6-12 months to complete.
The Global Certificate in Workplace Conflict Resolution Skills is highly relevant to various industries, including human resources, management, and organizational development.
This certificate is particularly useful for individuals working in organizations with diverse teams, where conflicts can arise due to cultural, language, or personal differences.
By acquiring the skills and knowledge required for effective conflict resolution, participants can improve their relationships with colleagues, enhance productivity, and contribute to a more positive and inclusive work environment.
The program is also beneficial for organizations looking to improve their conflict resolution capabilities, as it provides them with a framework for developing a culture of respect and inclusivity.
Overall, the Global Certificate in Workplace Conflict Resolution Skills is an excellent investment for individuals and organizations seeking to improve their conflict resolution capabilities and create a more harmonious work environment.

Why this course?

Global Certificate in Workplace Conflict Resolution Skills holds immense significance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employees have experienced conflict at work, resulting in a significant impact on productivity and employee well-being (CIPD, 2020). Moreover, a study by the UK's Office for National Statistics (ONS) revealed that workplace conflicts can lead to increased absenteeism, presenteeism, and turnover rates (ONS, 2019).
Year Number of Employees Experiencing Conflict
2018 62,000
2019 67,000
2020 72,000

Who should enrol in Global Certificate in Workplace Conflict Resolution Skills?

Ideal Audience for Global Certificate in Workplace Conflict Resolution Skills Organisations and individuals seeking to enhance their conflict resolution skills in a globalised workplace, particularly in the UK where 1 in 5 employees experience workplace conflict (ACAS, 2020), and 75% of employees have experienced bullying or harassment at work (TUC, 2020).
Key Characteristics: Professionals and managers in various industries, including HR, management, and leadership roles, who want to develop effective conflict resolution strategies to improve employee engagement, productivity, and overall well-being.
Benefits: Enhanced conflict resolution skills, improved employee relationships, increased productivity, and a more positive work environment, all of which can lead to increased job satisfaction and reduced turnover rates in the UK (CIPD, 2020).