Global Certificate in Tech support and Troubleshooting

Friday, 13 February 2026 06:54:44

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Global Certificate in Tech Support and Troubleshooting

Designed for IT professionals and aspiring tech enthusiasts, this certificate program equips learners with the skills to resolve technical issues efficiently.


Some of the key topics covered include hardware and software troubleshooting, network administration, and customer service communication.


Gain hands-on experience with industry-standard tools and technologies, such as diagnostic software and technical documentation.


Develop problem-solving skills and learn to analyze complex technical problems to provide effective solutions.


Upon completion, learners will be able to troubleshoot and resolve technical issues in a variety of settings, including corporate and residential environments.


Take the first step towards a rewarding career in tech support and troubleshooting. Explore this certificate program today and start building your skills!

Global Certificate in Tech Support and Troubleshooting is an ideal course for those seeking a career in IT. This comprehensive program equips students with the skills to resolve technical issues efficiently, ensuring customer satisfaction and loyalty. By mastering tech support and troubleshooting techniques, individuals can tech support and troubleshooting skills, leading to better career prospects in the field. The course covers essential topics such as hardware and software troubleshooting, technical writing, and customer service. Graduates can expect to work with top companies, earning competitive salaries and benefits. With tech support and troubleshooting expertise, the job opportunities are endless.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Operating System Fundamentals •
Hardware Components and Troubleshooting •
Networking Fundamentals and Protocols •
Software Installation and Configuration •
Data Recovery and Backup Techniques •
Troubleshooting Tools and Software •
Advanced Troubleshooting Techniques •
Cloud Computing and Virtualization •
Cybersecurity and Threat Management •
Mobile Device Support and Troubleshooting

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Tech support and Troubleshooting

The Global Certificate in Tech Support and Troubleshooting is a comprehensive program designed to equip individuals with the necessary skills to provide effective technical support and resolve complex issues in various industries.
This certificate program focuses on teaching students the fundamentals of technical support, including hardware and software troubleshooting, network administration, and cybersecurity best practices.
Upon completion of the program, students will be able to demonstrate their knowledge and skills in areas such as problem identification, root cause analysis, and resolution, as well as communication and interpersonal skills.
The duration of the program varies depending on the institution and the student's prior experience, but most programs take around 6-12 months to complete.
The Global Certificate in Tech Support and Troubleshooting is highly relevant to the tech industry, as companies are constantly seeking skilled professionals to support their IT infrastructure and resolve technical issues.
The program is designed to be industry-agnostic, meaning that graduates can pursue careers in various sectors, including manufacturing, finance, healthcare, and more.
The skills and knowledge gained through this program are also transferable to other areas, such as data analysis, project management, and business operations.
As technology continues to evolve at a rapid pace, the demand for skilled tech support professionals is on the rise, making this certificate program an excellent choice for those looking to launch or advance their careers in the field.
By investing in the Global Certificate in Tech Support and Troubleshooting, individuals can gain the expertise and confidence needed to succeed in a rapidly changing technological landscape.

Why this course?

Global Certificate in Tech Support and Troubleshooting holds immense significance in today's market, particularly in the UK. According to recent statistics, the demand for skilled IT professionals is on the rise, with the UK's IT sector expected to grow by 10.5% by 2025 (Source: IT Skills Framework for the Information Age). To cater to this growing demand, a Global Certificate in Tech Support and Troubleshooting is an excellent choice for learners and professionals alike.
Statistics UK IT Sector Growth
Source: IT Skills Framework for the Information Age 10.5% by 2025
Number of IT Jobs in the UK 2.3 million (Source: Reed.co.uk)
Top Tech Skills in Demand Cloud Computing, Cyber Security, Data Analytics

Who should enrol in Global Certificate in Tech support and Troubleshooting?

Ideal Audience for Global Certificate in Tech Support and Troubleshooting Are you a tech-savvy individual looking to kickstart a career in IT support or enhance your existing skills? The Global Certificate in Tech Support and Troubleshooting is designed for you.
Key Characteristics: Our ideal learners are typically individuals with a basic understanding of computer hardware and software, aged 18-40, from the UK. According to a recent survey by the IT Skills Framework for the Information Age (ISFIA), 75% of UK employers believe that IT support staff should have basic troubleshooting skills, making this course highly relevant to the job market.
Career Goals: By completing the Global Certificate in Tech Support and Troubleshooting, learners can expect to gain the skills and knowledge needed to pursue entry-level positions in IT support, such as help desk technician, field technician, or technical support specialist. In the UK, the average salary for an IT support specialist is £25,000-£30,000 per annum, with opportunities for career progression and higher salaries.
Prerequisites: No prior experience is required, but learners should have a basic understanding of computer hardware and software. The course is designed to be flexible and accessible, with online learning materials and support available to learners throughout the UK.