Global Certificate in Service Marketing and Management

Sunday, 21 September 2025 14:11:52

International applicants and their qualifications are accepted

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Overview

Overview

The Global Certificate in Service Marketing and Management is designed for professionals seeking to enhance their skills in delivering exceptional customer experiences.

Targeted at marketing and management professionals, this certificate program focuses on the strategic management of service-based businesses.

Through a combination of theoretical foundations and practical applications, learners will gain a deeper understanding of service marketing principles, including market research, branding, and customer relationship management.

By the end of the program, learners will be equipped with the knowledge and skills necessary to develop and implement effective service marketing strategies.

Whether you're looking to advance your career or start a new venture, the Global Certificate in Service Marketing and Management is an ideal choice for anyone passionate about delivering world-class customer service.

Explore this exciting opportunity further and discover how you can take your service marketing skills to the next level.

Service Marketing and Management is a vital component of modern business, and our Global Certificate in Service Marketing and Management can equip you with the skills to excel in this field. This course offers a comprehensive understanding of service marketing principles, including market research, customer service, and relationship management. By completing this program, you'll gain access to career opportunities in various industries, including hospitality, healthcare, and finance. Unique features of the course include interactive case studies, real-world examples, and a focus on developing essential soft skills. Upon completion, you'll be able to manage services effectively and drive business growth.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Service Marketing Mix (4Ps) •
• Market Research and Analysis •
• Brand Management and Positioning •
• Customer Relationship Management (CRM) •
• Service Quality Management •
• Pricing Strategies •
• Service Operations Management •
• Globalization and Cultural Adaptation •
• Digital Service Marketing •
• Service Innovation and Design

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Service Marketing and Management

The Global Certificate in Service Marketing and Management is a comprehensive program designed to equip students with the knowledge and skills required to succeed in the service industry.
This certificate program focuses on teaching students how to develop and implement effective service marketing strategies, manage service operations, and analyze service quality.
Upon completion of the program, students will be able to apply their knowledge to real-world service marketing scenarios, making them highly employable in the industry.
The duration of the Global Certificate in Service Marketing and Management varies depending on the institution offering the program, but it typically takes several months to a year to complete.
The program is highly relevant to the service industry, as it covers topics such as customer service, service quality, and service brand management.
Service marketing professionals can benefit from this certificate program by gaining a deeper understanding of the service industry and developing the skills needed to succeed in this field.
The Global Certificate in Service Marketing and Management is also beneficial for students who want to pursue a career in service marketing or management, as it provides a solid foundation in the subject matter.
Overall, the Global Certificate in Service Marketing and Management is an excellent choice for anyone looking to launch or advance their career in the service industry.

Why this course?

Global Certificate in Service Marketing and Management holds immense significance in today's market, particularly in the UK. According to a report by the Chartered Institute of Marketing (CIM), the demand for service marketing professionals is expected to increase by 10% annually, with the UK being a key player in this growth. The CIM also states that 70% of businesses in the UK rely on service marketing to drive revenue.
Year Percentage Increase
2019 5%
2020 8%
2021 10%
2022 12%

Who should enrol in Global Certificate in Service Marketing and Management?

Ideal Audience for Global Certificate in Service Marketing and Management This course is designed for professionals and individuals seeking to enhance their knowledge and skills in service marketing and management, particularly those working in the UK's service-based industries.
Demographics The ideal candidate is likely to be between 25-45 years old, with a bachelor's degree in marketing, business, or a related field. In the UK, this may include individuals working in the public or private sector, such as customer service managers, sales teams, and marketing professionals.
Career Goals Those seeking to advance their careers in service marketing and management may benefit from this course. In the UK, this could include individuals looking to move into senior roles, such as service director or marketing manager, or those seeking to transition into new industries, such as consulting or entrepreneurship.
Prerequisites No prior knowledge of service marketing and management is required, although a basic understanding of marketing principles and concepts is beneficial. In the UK, this course may be beneficial for those who have completed a diploma or certificate in marketing or a related field.